Fråga

Firefox crashes on startup and we've tried all your solutions but none work

Firefox crashes when I double click the icon. I have gone through all the fixes on the website with no improvement. I am able to get it to open only when I right click and use the run as administrator option. I have reinstalled firefox, changed profiles, and tried safe mode option. All had the same effect firefox crashed on startup. I have run four different malware removal programs and restarted the computer, still crashes. I also ran my antivirus program last night and still crashes. I turned off the firewall and still crashes. I tried also the reset option in troubleshooting options but still crashes. Firefox worked fine till yesterday then java updated and the crashes started occurring, I have also done a system restore to before java updated but still crashes.

here is the crash report information.

↓ Visa mer ↑ Visa mindre
  • Alla inlägg
  • Hjälpsamma lösningar
  • inlägg
  • hjälpsam
  • lösning
  • ägare