Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.
Arkiverad

i cant log into, "my account", from the orange web site.

AnonymousUser

when i select the my account icon it takes me to a page to select mobile account or broadband account. when i select mobile account it goes to the firefox error page , cannot connect with orange etc. ive spoken to orange help and there is no prob with site and i can access it from my mobile. but not the lap top that uses firefox.

URL of affected sites

http://

when i select the my account icon it takes me to a page to select mobile account or broadband account. when i select mobile account it goes to the firefox error page , cannot connect with orange etc. ive spoken to orange help and there is no prob with site and i can access it from my mobile. but not the lap top that uses firefox. == URL of affected sites == http://

Alla svar (1)

One of your add-ons might be the culprit too. Try running Firefox in Use Troubleshoot Mode in Firefox with all add-ons disabled. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems