Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Öppen

Under settings -> passwords and autofill -> manage payment methods, my saved payment methods are gone, and it refuses to save new ones.

jbr besvarat
richardeldritch

The summary says it all. Some time in the pas few days, my saved payment methods disappeared. If I try to use Add new payment method, enter my information and then save, the same things happens. It just disappears as if I hadn't done anything. Any suggestions on why it's suddenly refusing to remember my payment info?

The summary says it all. Some time in the pas few days, my saved payment methods disappeared. If I try to use Add new payment method, enter my information and then save, the same things happens. It just disappears as if I hadn't done anything. Any suggestions on why it's suddenly refusing to remember my payment info?

Alla svar (2)

They are not vanishing and the new ones are getting saved, just the management screen currently fails if there was an old record somewhere that can't be loaded (and nothing ends up shown as a result).

There's currently a bug tracking the invalid entries:

There are some workarounds in previous thread https://support.mozilla.org/questions/1588553 if it's pressing, but a fix should ship hopefully within a few weeks.

This is fixed in v152.0.5: firefox.com/firefox/152.0.5/releasenotes

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.