Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Öppen

Can't connect to Outlook.com

Firefox Blockerad applikation/tjänst/webbplats
dessertdish svarade 4 månader sedan
latebird
latebird

I have an ASUS laptop running Windows 10 - I can no longer access outlook.com in a regular browser, but I can in a private browser. I can access outlook on my ACER laptop running Windows 7 in a regular browser and I can on my desk top computer running on Windows 7 and using the GOOGLE browser. I only seem to have a problem with outlook in a regular browser using FIREFOX on the ASUS computer. Is there something in the FIREFOX browser settings that would prevent the connection?

I have an ASUS laptop running Windows 10 - I can no longer access outlook.com in a regular browser, but I can in a private browser. I can access outlook on my ACER laptop running Windows 7 in a regular browser and I can on my desk top computer running on Windows 7 and using the GOOGLE browser. I only seem to have a problem with outlook in a regular browser using FIREFOX on the ASUS computer. Is there something in the FIREFOX browser settings that would prevent the connection?

Alla svar (1)

dessertdish
dessertdish

Hello,

You can first try clearing cache and cookies. Note, this can sign you out of some websites. Settings > Privacy & Security > Cookies and Site Data > Clear Data

Next, you can also try disabling extensions, and disable them one by one to see if it works. and if so, that extension is the problem.

You can also try clicking the shield icon next to Outlook.com, and set tracking protection to standard. If it doesn't work, change it back.

If all doesn't work, then you can try refreshing Firefox, but it will delete customization options, while keeping essential data. ONLY do this if you have all your data backed up and nothing else works.

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.