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Mozilla

Firefox Start misslyckande
jscher2000 -... besvarat
aku2
aku2

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4

can notbe opened

whatshall I do?

Thank you! Anne

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4 can notbe opened whatshall I do? Thank you! Anne

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

I guess this is a message from Firefox trying to start, or does it seem to be a message from a different program trying to access/scan/modify that file?

The search.json.mozlz4 file stores details about your search engines, including built-in and add-on search engines. If you remove/hide that file, I think Firefox will create a new one with default settings, so you could try that. Here's how:

In the Windows system search box, type or paste

%APPDATA%\Mozilla

then click down into the folder mentioned in the error message:

Firefox\Profiles\ibp4oc3n.default-release\

Right-click search.json.mozlz4 and then click the rename icon and insert OLD into the name, for example, searchOLD.json.mozlz4.

Can Firefox start normally after that?