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Firefox is not loading on my desktop full sceen.

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Firefox is not loading on my desktop full sceen. I can see a small page minimalized when I put my curser on the Firefox icon. This has happened once before and I had to uninstall and install and I lost a lot of settings doing that. Please advise. Picture on the left is what I see, not the other. Rob Longmire grlongmire@gmail.com

Firefox is not loading on my desktop full sceen. I can see a small page minimalized when I put my curser on the Firefox icon. This has happened once before and I had to uninstall and install and I lost a lot of settings doing that. Please advise. Picture on the left is what I see, not the other. Rob Longmire grlongmire@gmail.com
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