Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Login failure

  • 2 svar
  • 0 har detta problem
  • 36 visningar
  • Senaste svar av dennyWO

dennyWO
dennyWO
fler alternativ

Why can I not log into sanfordmychart.org anymore? It used to work, now it doesn't.

Why can I not log into sanfordmychart.org anymore? It used to work, now it doesn't.

Vald lösning

How long ago was it working normally?

Assuming it was in recent months:

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache (only select Cached web content, don't clear all cookies and site data)

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try reloading the page. Can you sign in?

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
fler alternativ

Vald lösning

How long ago was it working normally?

Assuming it was in recent months:

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache (only select Cached web content, don't clear all cookies and site data)

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try reloading the page. Can you sign in?

dennyWO
dennyWO Frågans ägare
fler alternativ

This actually did work for me. I checked the thumb-down icon by accident. Thank you.