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Nortons Virus Scan Error on Firefox

diamondcleric besvarat
diamondcleric

Please look at the attached jpeg. I get this error everytime I open Firefox. Can you help stop this error.

Doug [edited] @tx.rr.com

Please look at the attached jpeg. I get this error everytime I open Firefox. Can you help stop this error. Doug [edited] @tx.rr.com
Bifogade skärmdumpar

Ändrad av James

Läs svaret i sitt sammanhang

Vald lösning

I contacted Norton's and the issue is theirs. They are fixing Norton's Antivirus and told me I will not see the error anymore. Below is the case they created for the issue.

Hello , Request for file re-evaluation has been received. Please use request Id ccc90751-970a-431f-8931-56fa0ad0585d for checking the status of your submission. Further details for your submission can be found here.

Thank you! Norton Safe Web

Doug

Alla svar (3)

Sounds more like Norton issue then Firefox. Maybe contact Norton support about issues with their software that needs updating.

diamondcleric said

Please look at the attached jpeg. I get this error everytime I open Firefox. Can you help stop this error.

What Extensions do you have installed in Firefox?

If I go to https://addpns.browse-privately.net/ it says they have a "browse privately" extension on the addons.mozilla.org yet I cannot find one. It's possible it has been added to extension blocklist for some reason?

https://support.mozilla.org/en-US/kb/add-ons-cause-issues-are-on-blocklist

Ändrad av James

Vald lösning

I contacted Norton's and the issue is theirs. They are fixing Norton's Antivirus and told me I will not see the error anymore. Below is the case they created for the issue.

Hello , Request for file re-evaluation has been received. Please use request Id ccc90751-970a-431f-8931-56fa0ad0585d for checking the status of your submission. Further details for your submission can be found here.

Thank you! Norton Safe Web

Doug