Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

audio (output and onboard mic) don't work after newest release (105.1)

  • 2 svar
  • 1 har detta problem
  • 9 visningar
  • Senaste svar av julie67

more options

I updated to the newest release and since then I cannot do two things: 1) playback any online audio 2) have my computer mic work during video calls I tested my computer setting and also used another browser (Chrome) and had no issues with audio, which is why the problem is with Firefox. Please help ASAP!!

I updated to the newest release and since then I cannot do two things: 1) playback any online audio 2) have my computer mic work during video calls I tested my computer setting and also used another browser (Chrome) and had no issues with audio, which is why the problem is with Firefox. Please help ASAP!!

Alla svar (2)

more options

Examples and steps to replicate please.

Hjälpsam?

more options

Example: I go to a website where there is audio available (You Tube, news sites, etc). I cannot hear the audio when Firefox is my browser. I went through all of the troubleshooting steps several times. If I use Chrome, I have no problem with audio. Example: I needed to do a video call. When I went to the designated page, the other party couldn't hear me at all (microphone not working) and I could not hear them. Not a problem with other browser.

Hjälpsam?

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Starta en ny fråga om du ännu inte har ett konto.