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My Bookmark Tool bar items are missing after installing Firefox

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Hi there,

I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into my account again on the new computer I discovered that my Bookmark Tool bar items are missing?

Can anyone help me fix this please?

Many thanks.

Alla svar (5)

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Do you see items in the Bookmarks Toolbar folder in the Bookmarks Manager (Library) and sidebar (Ctrl+B) ?

Is the "Bookmarks Toolbar Items" control still positioned on the Bookmarks Toolbar if you check this in customize mode ?

Hjälpsam?

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Hi there,

Yes I can see the Bookmarks Toolbar folder on the left hand side but it has no items listed under it.

And yes I can see the Bookmark Toolbar items control still positioned on the Bookmarks Toolbar.

Many thanks.

Hjälpsam?

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What is the current appearance of the Bookmarks Toolbar itself during normal operation (not in Customize)? For example:

Hjälpsam?

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Can you place items in the Bookmarks Toolbar folder and create new bookmarks on the Bookmarks Toolbar to confirm that the Bookmarks Toolbar is working properly ?

Is there a recent drop in item count if you check available automatically created .jsonlz4 backups in the bookmarkbackups folder folder ?

Hjälpsam?

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Hi there,

Yes I can create new bookmarks and add them to the Bookmarks Toolbar so its definitely working successfully.

Where is the bookmarkbackups folder?

When I try to Restore it only has one option bookmarks that were created after I installed a fresh copy of Firefox on my new computer. The item is labelled December 6 2021.

As I mentioned earlier I originally synced my Firefox account with my email address and I am assuming that this should automatically save all of my bookmarks and settings so that when I install Firefox on a new computer and I sync the Firefox account all of my book marks including those in the Bookmark Toolbar will be displayed.

Many thanks

Hjälpsam?

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