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Recaptcha boxes do not appear

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  • Senaste svar av cor-el

De
De
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What do I need to do to get the recaptcha boxes to appear. They work on my computer at work, but not on my computer at home? I was told it could have something to do with my "compatibility" settings? If so, where to I find that to change them. Thank you

What do I need to do to get the recaptcha boxes to appear. They work on my computer at work, but not on my computer at home? I was told it could have something to do with my "compatibility" settings? If so, where to I find that to change them. Thank you

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cor-el
cor-el
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  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

There is Tracking Protection that can block (wanted) content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> cookies: "Show cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window