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My Norton anti-virus software used to work and now it won't work with the new Firefox update. Will this be fixed soon? If not, I'm not going to use your product

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morffc
morffc

Since your last update my Norton toolbar will not work...if it doesn't work, I won't use your product. Can this be fixed quickly?

Since your last update my Norton toolbar will not work...if it doesn't work, I won't use your product. Can this be fixed quickly?

Vald lösning

according to the article i've linked to before, you'll have to update the norton toolbar to version 2015.2.1.13 which is compatible.

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philipp
philipp
  • Moderator

hello, please refer to https://community.norton.com/en/blogs/product-update-announcements/firefox-38-support-norton-toolbar & update your norton product.

morffc
morffc Frågans ägare

Your product says it is not compatible with my norton. I have attached the message!

philipp
philipp
  • Moderator

Vald lösning

according to the article i've linked to before, you'll have to update the norton toolbar to version 2015.2.1.13 which is compatible.