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Websites show a spinning wheel and never finish loading

cidgrad22
cidgrad22
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I will type a website address into FireFox then hit enter, I see a loading wheel and nothing happens.

I have tried restarting my computer, firefox then only connects to websites for about a minute before resulting in the above. I have tried turning off proxy it has changed nothing. I have tried running multiple scans for viruses and other stuff but my computer comes up clean.

I'm not sure if this is related but games such as Planetside 2 and Arma 3 freeze up and crash on loading.

I will type a website address into FireFox then hit enter, I see a loading wheel and nothing happens. I have tried restarting my computer, firefox then only connects to websites for about a minute before resulting in the above. I have tried turning off proxy it has changed nothing. I have tried running multiple scans for viruses and other stuff but my computer comes up clean. I'm not sure if this is related but games such as Planetside 2 and Arma 3 freeze up and crash on loading.

Alla svar (1)

Mark Schmidt
Mark Schmidt
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.