Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.
Löst Arkiverad

Why do I keep getting alerts to update, but, when I check, I'm told I'm using the latest version of FF?

fineal1

Why do I keep getting alerts to update, but, when I check, I'm told I'm using the latest version of FF?

Why do I keep getting alerts to update, but, when I check, I'm told I'm using the latest version of FF?
Läs svaret i sitt sammanhang

Vald lösning

Try to repair the disk permissions:

Alla svar (4)

Your System Details list shows that you use a Firefox 31.0 release. That is not the current release. The current release is Firefox 34.0.5.

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

When I drag the old FF to the trash, a message scolds me that the files "cannot be deleted".

You must install the new Firefox. This will remove the old program for you.

Vald lösning

Try to repair the disk permissions: