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The Firefox new tab page shows pictures of the sites you visit frequently. We'll explain why that happens and how to get them back when it's possible.

The [[New Tab Page – show, hide and customize top sites|Firefox New Tab page]] shows pictures of the sites you visit frequently. Sometimes, some or all of these images are not displayed. We'll explain why that happens and how to get them back when it's possible. {for not fx13} [[Template:ApplytoFx|channel=release|slug=firefox]] {/for} =Why are the thumbnails not displayed?= {for fx16} Firefox stores the website thumbnails it displays on the [[New Tab Page – show, hide and customize top sites|New Tab page]] in temporary files on your computer. Some websites (such as HTTPS sites) don't allow files to be cached so they don't have a thumbnail. This ensures that no sensitive information is displayed when you are logged out. Also, [[Remove recent browsing, search and download history|clearing your browsing history]] (manually or automatically when Firefox closes) will delete thumbnails. {/for} {for =fx14, =fx15} Firefox stores the website thumbnails it displays on the [[New Tab Page – show, hide and customize top sites|New Tab page]] in a temporary cache on your computer. Some websites (such as HTTPS sites) don't allow files to be cached so they don't have a thumbnail. This ensures that no sensitive information is displayed when you are logged out. This means that thumbnails get deleted when: *You [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] *You [[Update Firefox to the latest version|update Firefox to the latest version]] *The cache becomes full **[[Settings for network, updates and encryption#w_cached-web-content|Learn how to change your cache settings]] {/for} {for not fx14} Firefox stores the website thumbnails it displays on the [[New Tab Page – show, hide and customize top sites|New Tab page]] in a temporary cache on your computer. This means that thumbnails get deleted when: *You [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] *You [[Update Firefox to the latest version|update Firefox to the latest version]] *The cache becomes full **[[Settings for network, updates and encryption#w_cached-web-content|Learn how to change your cache settings]] {/for} =How to restore the website images on the New Tab page= ''The images will get re-stored as you use the New Tab page to go to those websites again.'' #Open the New Tab page by clicking the {button +} button on the tab strip. #Click on one of the blank images to go to a website. #This is important - let the website finish loading (wait for the spinning {for win}green{/for}{for mac}blue{/for}{for linux}orange{/for} loading icon in the tab to stop). #Open the new tab page again and you will see a new image for the website you just went to. #Repeat this process for the rest of the missing images. [[Template:ShareArticle|link=http://mzl.la/MnZCmj]]