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I have several users that are running Firefox 137. When attempting to update, they get the message that the organization has blocked updates. There is nothing I can see that we have done. Attempted to update registry and .json file. I cannot find where the block is coming from. Do I need to delete and reinstall?

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM!!!!

HOW do I move my Tabs back to the "TOP" of the page where I am used to seeing them?

I am using a Lenovo YOGA 15" Laptop Computer with Windows 11 installed. Firefox Version 144.0

CK Jackson Email: [edited from public]

I'm having trouble installing Norton Password Manager, I keep getting a corrupt file, won't install, so I am running through the checklist of possible fixes.

The one I am up to is this :-

Refresh Firefox Click the menu button (≡). Select Help, then choose More troubleshooting information. Click the Refresh Firefox… button on the right side of the page. In the confirmation window that appears, click Refresh Firefox. Firefox will close and restart. When it finishes, a window will show the data that was imported. Click Finish. Choose whether to restore your previous windows and tabs, then click Let’s go!.

I cannot find the "Refresh"

I've run Troubleshoot Mode

I have cleared the startup cache, problem not fixed.

https://drive.google.com/file/d/1Xc4TJomqETKUOMIa9y1IgVD_alu_dIlg/view?usp=drive_link

I've been tasked with removing Firefox from all Windows workstations in our enterprise environment. Our users don't have local admin, so when they install Firefox, it is installed in the user's profile.

I've just installed Firefox 143.0.1 in my own user profile for testing purposes. However, when I attempt to uninstall, either from Control Panel or by running %localappdata%\Mozilla Firefox\uninstall\helper.exe manually, UAC prompts for elevation, even though I installed without elevating.

I've dug in a bit more, and I found this was an issue five years ago as well:

https://support.mozilla.org/en-US/questions/1286070

According to that post, the issue was resolved, but it seems to have come back.

Any help would be appreciated.

Hi. I have been using Firefox with DuckDuck Go extension for maybe 6 - 7 years now. This worked well with Gmail, no issue. Since July 2025, an update came through in Firefox and now an issue with Gmail. The mail opens properly but after 5 to 20 minutes the responsiveness slows down to stop. A pop up above the mail view states that Firefox is causing the slow down and there is a button to press to stop the issue. When pressed, the mail screen is frozen and I have to exit the G mail and restart. I have uploaded the most recent version of Firefox.

Firefox Ver 143.01.1 64 bit.

Windows 11 Pro

Cannot find the version of G mail used, but it is the latest update.

I have contacted G Mail about this issue as well.

How to resolve the issue, going on since sometime in July? I was hoping that a recent update by Google or Firefox would resolve, but it has not.

Very annoying especially when corresponding or trying to load attachments. Please help.

stickum333@gmail.com

I have 2 almost identical Windows 11 Pro 64 bit machines but Firefox is different One has MSIX-1.0 and doesn't update while the other has Firefox 141.0.3 and updates regularly!!!

I don't like the MSIX-1.0 version and want both machines to use Firefox 141.0.3

How do I fix??? Best regards

Russ Hansen [edited email from public support forum]

I looked at the system requirements page at https://www.mozilla.org/en-US/firefox/141.0/system-requirements/ . For Windows devices, the operating systems supported are listed as "Windows 10 or later".

In October 2025, Microsoft officially stops providing feature and security updates for Windows 10. However, they offer consumers and businesses the option of enrolling in 1-year, 2-year, and 3-year subscriptions for Windows 10 devices which will provide another 1-year, 2-years, and 3-years of additional security updates. You can read more about this at https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates

For those individuals and businesses who will be enrolling devices into the Windows 10 ESU program, will Mozilla continue to support Firefox on Windows 10 after October 2025, at least for those receiving security updates through Microsoft subscriptions? Or at that point will Mozilla consider Windows 11 to be the only supported Windows operating system?

Thank you!

Hallo und guten Tag, auf meinem Desktop habe ich seit einigen Tagen einen neuen Ordner mit der Bezeichnung - Alte Firefox-Daten - . Ich kann den Ordner leider nicht löschen. Alle Versuche sind bisher gescheitert.

Habe Mozilla Firefox schon 2-mal deinstalliert etc. Der besagte Ordner lässt sich trotzdem nicht löschen.

Angeblich wegen fehlender Berechtigung. Was kann ich machen?

Mit freundlichen Grüßen

Hermann Wieschebrock

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

When I custom installed to a different path,I didn't have the service installed,and when I encountered an update,I manually updated and restarted Firefox Brower,and I saw two uninstall lists in the control panel uninstall list.