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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

when I access Firefox and start to type, it shuts off and I have to access again every time. Why

Phreddy48
Phreddy48
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Whenever I click on the Mozilla icon and the internet comes on, I begin to type a search question or try to type in my password to access my email, I lose Mozilla and have to start the process once again. Why does this happen every time I access Mozilla?

Whenever I click on the Mozilla icon and the internet comes on, I begin to type a search question or try to type in my password to access my email, I lose Mozilla and have to start the process once again. Why does this happen every time I access Mozilla?

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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This could be related to a problem with the Flash player on Windows 7. When the Flash player fires up for the first time (or after all Flash players have been closed for at least 3 minutes), for some yet-to-be-determined-reason, your current Firefox window loses focus. I think the only known workaround that would apply to your home page is to disable the "protected mode" of the Flash plugin.

More background and workaround info: Opening New Windows and Shockwave Flash

I think some other users might be working around this by preventing Flash from even loading until they click to start it. This might require an add-on.