Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Locked

A 'Cloud' went over my computer and erased my fire-fox and replaced it with Mozila and eraced my account and 'hid' all of my stored material and data.

Denys replied
Gary Fawver

A "Cloud' swept over my computer and erased all of my data and fire-fox operating system and and operating system. I think all of data is still in my computer but, I can not retrieve it. My banking information was left intacked but all of the accounts were erased.

A "Cloud' swept over my computer and erased all of my data and fire-fox operating system and and operating system. I think all of data is still in my computer but, I can not retrieve it. My banking information was left intacked but all of the accounts were erased.

Krejt Përgjigjet (1)

Hi,

This forum is intended to help users with Mozilla products, such as Firefox. Your question appears to be outside the scope of our support forum, so as a moderator, I’m going to lock the thread and mark it as off-topic. Please see Mozilla Support rules and guidelines for more information.

If you believe this was a mistake, feel free to submit a new question with additional details.