Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Locked

internest access refused

Denys replied
JamesB Clark

I have a new xfinity account with XB7 gateway. All of my devices are connected and operational. Attempts to use Fire Fox and most other browsers to access the internet are blocked with the following notification: "Your connection isn't private. Attackers may be trying to steal your information from www.firefox.com (for example passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID. This same message shows up with attempts to open browsers from bing, google, etc. However Wikipedia opens with no error notification.

I have a new xfinity account with XB7 gateway. All of my devices are connected and operational. Attempts to use Fire Fox and most other browsers to access the internet are blocked with the following notification: "Your connection isn't private. Attackers may be trying to steal your information from www.firefox.com (for example passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID. This same message shows up with attempts to open browsers from bing, google, etc. However Wikipedia opens with no error notification.

Krejt Përgjigjet (1)

Hi,

This forum is intended to help users with Mozilla products, such as Firefox. However, your question appears to be not Firefox-specific, so it falls beyond the scope of our support forum. As a moderator, I’m going to lock the thread and mark it as off-topic. Please see Mozilla Support rules and guidelines for more information.

If you believe this was a mistake, feel free to submit a new question with additional details.