Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
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just did a requested update for Firefox on my Lenovo laptop, now cannot connect to internet. no problem connecting on mobile phone via firefox

jbr replied
dgwarren1016

Have gone through basic troubleshooting steps via trouble shoot mode on firefox, no results

Have gone through basic troubleshooting steps via trouble shoot mode on firefox, no results

Krejt Përgjigjet (3)

Do you have any VPN or security software (like AVG or Norton) that you could try temporarily disabling?

Just disabled McAfee, tried to reconnect ., still no connection

Would changing any of these settings: Configure DNS over HTTPS protection levels in Firefox help? If it's ON, try changing the providers or turning OFF, if it's not enabled at all try enabling it etc. — it might just change the resolving route enough to get some results.

If you can, please also attach how the "cannot connect to internet" looks like, e.g. as an image here under the reply — is it a Firefox error page with some specific wording? Does it include any error code, or "advanced" sections that can be expanded with more info?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.