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Solved

Cannot get started with Mozilla VPN

Austin Rummel

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, it tells me to open the Mozilla VPN window again (it does this for me) and to turn it on and all that. However, when the window is opened again, I am met with the same "Get Started" page from the beginning, leaving me in the endless loop of logging in. I am running a fully updated Windows 11. Could it be an extension I have?

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, it tells me to open the Mozilla VPN window again (it does this for me) and to turn it on and all that. However, when the window is opened again, I am met with the same "Get Started" page from the beginning, leaving me in the endless loop of logging in. I am running a fully updated Windows 11. Could it be an extension I have?
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Zgjidhja e Zgjedhur

It seems even though it looked like I was logged in to the browser, in reality my account was disconnected. I re-connected it and the VPN seems to be working now.

Krejt Përgjigjet (4)

Hi Austin,

This looks totally out of normal. I'm probably stating the obvious here, but have you tried restarting the browser to see if it help?

I have with no luck.

Zgjidhja e Zgjedhur

It seems even though it looked like I was logged in to the browser, in reality my account was disconnected. I re-connected it and the VPN seems to be working now.

Oh, I'm glad you've finally managed to solved it. Happy browsing!

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.