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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
Arkivuar

I cannot access the internet with my VPN activated

Firefox Çështje lidhjeje
markwarner22 replied 1 vit më parë
caswell.gary
caswell.gary

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access the internet if the VPN is activated - using Firefox or Edge. Thank you

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access the internet if the VPN is activated - using Firefox or Edge. Thank you

Krejt Përgjigjet (3)

markwarner22
markwarner22

Then that isn't a Firefox browser or Mozilla VPN issue then.

caswell.gary
caswell.gary I zoti i pyetjes

I don't use Mozilla VPN. Firefox browser works fine unless my ExpressVPN is activated. The error message when, for example, I attempt to access the Hague Permanent Bureau website (hcch.net) is:


Hmm. We’re having trouble finding that site. We can’t connect to the server at www.hcch.net If you entered the right address, you can: 

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

When I disconnected Macafe, Windows prompted me to turn on Windows Defender, which I did. Could that be the issue? Sorry, I'm a lawyer, not very tech savy

markwarner22
markwarner22

Then you need to contact ExpressVPN support to fix that issue.