Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Thunderbird appears to have deleted emails from server!

  • 2 përgjigje
  • 0 e kanë hasur këtë problem
  • 14 parje
  • Përgjigjja më e re nga grayfor

more options

continue in /questions/1424778 in Thunderbird section.

Having used Thunderbird for some time, I installed it on a new PC, and found that virtually all my emails on a particular account seem to have been deleted, despite the app being set up to retain them. I checked on the webmail (BT) and they have gone. The account is set up as IMAP - as is another account on the same server, which seems OK. BT won't engage with me on this as they "don't support third party apps" I assume that 3 years worth of important client history is gone for ever? Can anyone suggest what I did wrong, or is this a software failure?

continue in [/questions/1424778] in Thunderbird section. Having used Thunderbird for some time, I installed it on a new PC, and found that virtually all my emails on a particular account seem to have been deleted, despite the app being set up to retain them. I checked on the webmail (BT) and they have gone. The account is set up as IMAP - as is another account on the same server, which seems OK. BT won't engage with me on this as they "don't support third party apps" I assume that 3 years worth of important client history is gone for ever? Can anyone suggest what I did wrong, or is this a software failure?

Ndryshuar nga James

Krejt Përgjigjet (2)

more options

grayfor said

Having used Firefox for some time, I installed it on a new PC, and found that virtually all my emails on a particular account seem to have been deleted, despite the app being set up to retain them. The account is set up as IMAP - as is another account on the same server, which seems OK.

Firefox itself is a web browser and not a email client. A web browser can only view emails by the webmail or web based email site like gmail.com for example. IMAP is used with a email client like Thunderbird.

more options

Doh! I meant Thunderbird - now edited...