On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Can't start

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 8 parje
  • Përgjigjja më e re nga Terry

calumator
calumator
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When i attempt to start firefox it doesn't open or will instantly close and then close the error. It does give me a crash report, starting in troubleshoot mode does not change the outcome. I have reinstalled several times and don't know any other way to try to solve this.

When i attempt to start firefox it doesn't open or will instantly close and then close the error. It does give me a crash report, starting in troubleshoot mode does not change the outcome. I have reinstalled several times and don't know any other way to try to solve this.

Krejt Përgjigjet (1)

Terry
Terry
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You can ask for help with a crash report (first link below) but you may save time by trying a new profile. You can do that with Firefox closed.

https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile