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Website login immediately kicks me back out

  • 4 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

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I am trying to login in to my US Cellular account, but when I enter my username and password, it logs in to the account but then immediately kicks me back out to the login screen. I tried disabling all add-ins, but it didn't help. It just started doing this yesterday - I was able to login just fine for several days before then. I am able to login to the account on MS Edge, so it is a specific issue with Firefox.

I am trying to login in to my US Cellular account, but when I enter my username and password, it logs in to the account but then immediately kicks me back out to the login screen. I tried disabling all add-ins, but it didn't help. It just started doing this yesterday - I was able to login just fine for several days before then. I am able to login to the account on MS Edge, so it is a specific issue with Firefox.

Krejt Përgjigjet (4)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Starting in Safe mode allowed me to enter the website. Does that mean I need to do something in default mode to fix?

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It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

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This issue can be caused by corrupted cookies or blocked cookies.