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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
Solved Arkivuar

FIREFOX UPDATE 57.0 - manual update

Firefox Tjetër
cor-el replied
aktvos05
aktvos05

When I randomly access certain pages, I receive a big threatening scary, stubborn pop up page, asking to manual update firefox 57.0. Try to get rid of it but it brings small pop-ups, asking to send message to firefox. This page "does NOT GO". Till I close Firefox and restart the browser. Another message is that antiverext. biz prevented page from asking to install. Is this genuine and coming from Mozilla? I previously sent this problem, but I had my e-mail wrong as aktvos@hotmail.com which is not available nor in use.

When I randomly access certain pages, I receive a big threatening scary, stubborn pop up page, asking to manual update firefox 57.0. Try to get rid of it but it brings small pop-ups, asking to send message to firefox. This page "does NOT GO". Till I close Firefox and restart the browser. Another message is that antiverext. biz prevented page from asking to install. Is this genuine and coming from Mozilla? I previously sent this problem, but I had my e-mail wrong as aktvos@hotmail.com which is not available nor in use.

Krejt Përgjigjet (3)

TyDraniu
TyDraniu
  • 10 Kontribuesit Kryesues

Zgjidhja e Zgjedhur

No, these popups are not from Mozilla. They're troyans.

aktvos05
aktvos05 I zoti i pyetjes

Thanks, very much, but i think I could have inadvertently installed it in one of the couple times it appeared, wonder how to get rid. Thanks for the reply now I know. Great!

cor-el
cor-el
  • Moderator

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

Maybe check for malware if you aren't sure.