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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I can no longer use Firefox. It only works once after I have logged on the computer

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga guigs

VK-Singh
VK-Singh
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Hello, something has gone wrong over the last few weeks. Firefox (I have windows 7) only works soon after I have switched the computer on and not if I have done some other non-internet work- such as writing or dealing with documents. Also after the first successful session I am unable to return to Firefox as it does not connect with the internet. As a result I have been forced to use Google Chrome. My son who is an IT expert dowloaded the latest version, but even he could not solve the problem. I have no trouble using Firefox on my 11" MacBook Air.

Please help

Hello, something has gone wrong over the last few weeks. Firefox (I have windows 7) only works soon after I have switched the computer on and not if I have done some other non-internet work- such as writing or dealing with documents. Also after the first successful session I am unable to return to Firefox as it does not connect with the internet. As a result I have been forced to use Google Chrome. My son who is an IT expert dowloaded the latest version, but even he could not solve the problem. I have no trouble using Firefox on my 11" MacBook Air. Please help

Krejt Përgjigjet (1)

guigs
guigs
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.