Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Arkivuar

Can't open Firefox, tried to re-install and was told to close before installing

sandy brown

Apparently Firefox things it is open on my computer, but it won't open, and when I try to re-install it continues to tell me it is open and must be closed before re-installing.

Apparently Firefox things it is open on my computer, but it won't open, and when I try to re-install it continues to tell me it is open and must be closed before re-installing.

Krejt Përgjigjet (2)

Hi, see if it is running in the Task Manager - Ctrl+Shift+Esc > Applications tab, if it is, select it and click End Task.

Hope that will help.

The problem may the firefox.exe is running in background.

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Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore

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