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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
Arkivuar

Firefox freezes when something else crashes. or maybe the other way around.

Firefox Diagnostikim
FredMcD replied 12 vjetë më parë
Sablemint
Sablemint

This started with the most recent version. I'll be playing something like Fallout: New Vegas while I have a video going in Firefox. Then, as the game tends to do, New Vegas crashes. When it does, Firefox freezes as well and becomes totally unresponsive. There is no chance that this is coincidental timing. The only thing I'm not sure of is which program is causing the crash which crashes the other one. Because it freezes, I can't ever get a window to show up to send a crash report.

Is there a way to make it stop ding this? I've updated Flash, and my video card drivers, and Java, and the couple add-ons for FireFox I use, with no luck. And its getting annoying enough that I decided to make this account.

This started with the most recent version. I'll be playing something like Fallout: New Vegas while I have a video going in Firefox. Then, as the game tends to do, New Vegas crashes. When it does, Firefox freezes as well and becomes totally unresponsive. There is no chance that this is coincidental timing. The only thing I'm not sure of is which program is causing the crash which crashes the other one. Because it freezes, I can't ever get a window to show up to send a crash report. Is there a way to make it stop ding this? I've updated Flash, and my video card drivers, and Java, and the couple add-ons for FireFox I use, with no luck. And its getting annoying enough that I decided to make this account.

Krejt Përgjigjet (1)

FredMcD
FredMcD

Do you have any crash reports?

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
  2. In that text field, enter %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.