
Thunderbird only starts with trash folder showing when I start with addons disabled.
Even when I disable all add-ons from within Thunderbird, it still doesn't start correctly. Only in safe mode. I don't seem to be able to uninstall the addons either. Then I could try adding them one by one.
Application Basics
Name: Thunderbird Version: 38.7.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.7.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20160310150025 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (pop3) pop.gmail.com:995, SSL, passwordCleartext OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account4: INCOMING: account4, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true
account5: INCOMING: account5, , (pop3) pop.asia.secureserver.net:995, SSL, passwordCleartext OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true OUTGOING: smtpout.asia.secureserver.net:465, SSL, passwordCleartext, false
account6: INCOMING: account6, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account8: INCOMING: account8, , (pop3) pop.gmail.com:995, SSL, passwordCleartext OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true
account12: INCOMING: account12, , (pop3) inbound.att.net:995, SSL, passwordCleartext OUTGOING: outbound.att.net:465, SSL, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-65cb8548-e77f-434a-bf79-6e8d12151001 (10/1/2015) http://crash-stats.mozilla.com/report/index/bp-7eb35ef0-03d4-4dc4-9bf6-72bb62150914 (9/14/2015)
Extensions
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.display.document_color_use: 2 browser.display.use_document_colors: false browser.display.use_document_fonts: 0 extensions.lastAppVersion: 38.7.0 font.internaluseonly.changed: false font.minimum-size.x-western: 18 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Arial font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 16 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1365969009 mailnews.database.global.datastore.id: 8caabaa3-8ef8-4a74-9a33-b90651c4a41 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1459878068 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true plugin.state.flash: 0 plugin.state.npappdetector: 0 plugin.state.npauthz: 0 plugin.state.npcontentblocker: 0 plugin.state.npdeployjava: 0 plugin.state.npfoxitreaderplugin: 2 plugin.state.npgoogleupdate: 0 plugin.state.npintelwebapiipt: 0 plugin.state.npintelwebapiupdater: 0 plugin.state.npmotive: 0 plugin.state.npmotiverequest: 0 plugin.state.nponlinebanking: 0 plugin.state.nppdf: 0 plugin.state.npspwrap: 0 plugin.state.npvkplugin: 0 plugin.state.npwlpg: 0 print.print_printer: HP Officejet 4500 G510g-m print.printer_HP_Officejet_4500_G510g-m.print_bgcolor: false print.printer_HP_Officejet_4500_G510g-m.print_bgimages: false print.printer_HP_Officejet_4500_G510g-m.print_command: print.printer_HP_Officejet_4500_G510g-m.print_downloadfonts: false print.printer_HP_Officejet_4500_G510g-m.print_edge_bottom: 0 print.printer_HP_Officejet_4500_G510g-m.print_edge_left: 0 print.printer_HP_Officejet_4500_G510g-m.print_edge_right: 0 print.printer_HP_Officejet_4500_G510g-m.print_edge_top: 0 print.printer_HP_Officejet_4500_G510g-m.print_evenpages: true print.printer_HP_Officejet_4500_G510g-m.print_footercenter: print.printer_HP_Officejet_4500_G510g-m.print_footerleft: &PT print.printer_HP_Officejet_4500_G510g-m.print_footerright: &D print.printer_HP_Officejet_4500_G510g-m.print_headercenter: print.printer_HP_Officejet_4500_G510g-m.print_headerleft: &T print.printer_HP_Officejet_4500_G510g-m.print_headerright: &U print.printer_HP_Officejet_4500_G510g-m.print_in_color: true print.printer_HP_Officejet_4500_G510g-m.print_margin_bottom: 0.5 print.printer_HP_Officejet_4500_G510g-m.print_margin_left: 0.5 print.printer_HP_Officejet_4500_G510g-m.print_margin_right: 0.5 print.printer_HP_Officejet_4500_G510g-m.print_margin_top: 0.5 print.printer_HP_Officejet_4500_G510g-m.print_oddpages: true print.printer_HP_Officejet_4500_G510g-m.print_orientation: 0 print.printer_HP_Officejet_4500_G510g-m.print_pagedelay: 500 print.printer_HP_Officejet_4500_G510g-m.print_paper_data: 1 print.printer_HP_Officejet_4500_G510g-m.print_paper_height: 11.00 print.printer_HP_Officejet_4500_G510g-m.print_paper_size_type: 0 print.printer_HP_Officejet_4500_G510g-m.print_paper_size_unit: 0 print.printer_HP_Officejet_4500_G510g-m.print_paper_width: 8.50 print.printer_HP_Officejet_4500_G510g-m.print_reversed: false print.printer_HP_Officejet_4500_G510g-m.print_scaling: 1.00 print.printer_HP_Officejet_4500_G510g-m.print_shrink_to_fit: true print.printer_HP_Officejet_4500_G510g-m.print_to_file: false print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_bottom: 0 print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_left: 0 print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_right: 0 print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_top: 0 privacy.sanitize.timeSpan: 0
Graphics
Adapter Description: Intel(R) HD Graphics 4000 Vendor ID: 0x8086 Device ID: 0x0166 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version: 10.18.10.4276 Driver Date: 8-17-2015 Direct2D Enabled: false DirectWrite Enabled: false (10.0.10586.0) ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 1 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.10 4.10.10
NSS 3.19.2.3 Basic ECC 3.19.2.3 Basic ECC
NSS Util 3.19.2.3 3.19.2.3
NSS SSL 3.19.2.3 Basic ECC 3.19.2.3 Basic ECC
NSS S/MIME 3.19.2.3 Basic ECC 3.19.2.3 Basic ECC
Even when I disable all add-ons from within Thunderbird, it still doesn't start correctly. Only in safe mode. I don't seem to be able to uninstall the addons either. Then I could try adding them one by one.
Application Basics
Name: Thunderbird
Version: 38.7.0
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.7.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20160310150025
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop.gmail.com:995, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account4:
INCOMING: account4, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) pop.asia.secureserver.net:995, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true
OUTGOING: smtpout.asia.secureserver.net:465, SSL, passwordCleartext, false
account6:
INCOMING: account6, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (pop3) pop.gmail.com:995, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true
account12:
INCOMING: account12, , (pop3) inbound.att.net:995, SSL, passwordCleartext
OUTGOING: outbound.att.net:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-65cb8548-e77f-434a-bf79-6e8d12151001 (10/1/2015)
http://crash-stats.mozilla.com/report/index/bp-7eb35ef0-03d4-4dc4-9bf6-72bb62150914 (9/14/2015)
Extensions
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.display.document_color_use: 2
browser.display.use_document_colors: false
browser.display.use_document_fonts: 0
extensions.lastAppVersion: 38.7.0
font.internaluseonly.changed: false
font.minimum-size.x-western: 18
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Arial
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 16
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1365969009
mailnews.database.global.datastore.id: 8caabaa3-8ef8-4a74-9a33-b90651c4a41
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1459878068
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
plugin.state.flash: 0
plugin.state.npappdetector: 0
plugin.state.npauthz: 0
plugin.state.npcontentblocker: 0
plugin.state.npdeployjava: 0
plugin.state.npfoxitreaderplugin: 2
plugin.state.npgoogleupdate: 0
plugin.state.npintelwebapiipt: 0
plugin.state.npintelwebapiupdater: 0
plugin.state.npmotive: 0
plugin.state.npmotiverequest: 0
plugin.state.nponlinebanking: 0
plugin.state.nppdf: 0
plugin.state.npspwrap: 0
plugin.state.npvkplugin: 0
plugin.state.npwlpg: 0
print.print_printer: HP Officejet 4500 G510g-m
print.printer_HP_Officejet_4500_G510g-m.print_bgcolor: false
print.printer_HP_Officejet_4500_G510g-m.print_bgimages: false
print.printer_HP_Officejet_4500_G510g-m.print_command:
print.printer_HP_Officejet_4500_G510g-m.print_downloadfonts: false
print.printer_HP_Officejet_4500_G510g-m.print_edge_bottom: 0
print.printer_HP_Officejet_4500_G510g-m.print_edge_left: 0
print.printer_HP_Officejet_4500_G510g-m.print_edge_right: 0
print.printer_HP_Officejet_4500_G510g-m.print_edge_top: 0
print.printer_HP_Officejet_4500_G510g-m.print_evenpages: true
print.printer_HP_Officejet_4500_G510g-m.print_footercenter:
print.printer_HP_Officejet_4500_G510g-m.print_footerleft: &PT
print.printer_HP_Officejet_4500_G510g-m.print_footerright: &D
print.printer_HP_Officejet_4500_G510g-m.print_headercenter:
print.printer_HP_Officejet_4500_G510g-m.print_headerleft: &T
print.printer_HP_Officejet_4500_G510g-m.print_headerright: &U
print.printer_HP_Officejet_4500_G510g-m.print_in_color: true
print.printer_HP_Officejet_4500_G510g-m.print_margin_bottom: 0.5
print.printer_HP_Officejet_4500_G510g-m.print_margin_left: 0.5
print.printer_HP_Officejet_4500_G510g-m.print_margin_right: 0.5
print.printer_HP_Officejet_4500_G510g-m.print_margin_top: 0.5
print.printer_HP_Officejet_4500_G510g-m.print_oddpages: true
print.printer_HP_Officejet_4500_G510g-m.print_orientation: 0
print.printer_HP_Officejet_4500_G510g-m.print_pagedelay: 500
print.printer_HP_Officejet_4500_G510g-m.print_paper_data: 1
print.printer_HP_Officejet_4500_G510g-m.print_paper_height: 11.00
print.printer_HP_Officejet_4500_G510g-m.print_paper_size_type: 0
print.printer_HP_Officejet_4500_G510g-m.print_paper_size_unit: 0
print.printer_HP_Officejet_4500_G510g-m.print_paper_width: 8.50
print.printer_HP_Officejet_4500_G510g-m.print_reversed: false
print.printer_HP_Officejet_4500_G510g-m.print_scaling: 1.00
print.printer_HP_Officejet_4500_G510g-m.print_shrink_to_fit: true
print.printer_HP_Officejet_4500_G510g-m.print_to_file: false
print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_bottom: 0
print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_left: 0
print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_right: 0
print.printer_HP_Officejet_4500_G510g-m.print_unwriteable_margin_top: 0
privacy.sanitize.timeSpan: 0
Graphics
Adapter Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0166
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.4276
Driver Date: 8-17-2015
Direct2D Enabled: false
DirectWrite Enabled: false (10.0.10586.0)
ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 1
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.10
4.10.10
NSS
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
NSS Util
3.19.2.3
3.19.2.3
NSS SSL
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
NSS S/MIME
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC