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Profile selection window is just black when I open FF

Objavljeno

1. Start FF. 2. Profile selection window opens as expected. 3. Profile selection window is completely black, no text or other contols are visible. 4. If I press enter, FF starts with the last used profile as expected.

Expected behaviour: In step 3) the window should contain a visible list of existing profiles and buttons to create or delete profiles.

1. Start FF. 2. Profile selection window opens as expected. 3. Profile selection window is completely black, no text or other contols are visible. 4. If I press enter, FF starts with the last used profile as expected. Expected behaviour: In step 3) the window should contain a visible list of existing profiles and buttons to create or delete profiles.

Dodatne podrobnosti o sistemu

Nameščeni vtičniki

  • Shockwave Flash 15.0 r0
  • 5.1.30514.0
  • Nexus Personal Plug-Ins
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers

Program

  • Firefox 33.0
  • Uporabniški agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Naslov za podporo: https://support.mozilla.org/1/firefox/33.0/WINNT/sl/

Razširitve

  • AdBlock for Firefox 1.1.1 (jid1-NIfFY2CA8fy1tg@jetpack)
  • Add-on Compatibility Reporter 2.0.4 (compatibility@addons.mozilla.org)
  • Ctrl-Tab 0.21.1 (ctrl-tab@design-noir.de)
  • Dictionary Switcher 1.3.3 (dictionary-switcher@design-noir.de)
  • FaviconizeTab 1.0.6 (faviconizetab@espion.just-size.jp)
  • Firebug 2.0.4 (firebug@software.joehewitt.com)
  • Flashblock 1.5.17 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • Hola Better Internet 1.5.26 (jid1-4P0kohSJxU1qGg@jetpack)
  • Lazarus: Form Recovery 2.3 (lazarus@interclue.com)
  • Link Alert 1.0.2 (linkalert.conlan@addons.mozilla.com)
  • Mouse Gestures Redox 3.2pre.20110922 ({FFA36170-80B1-4535-B0E3-A4569E497DD0})
  • Nimbus Screen Capture - editable screenshots. 4.2.7 (nimbusscreencaptureff@everhelper.me)
  • Page Speed 1.12.9.2 ({e3f6c2cc-d8db-498c-af6c-499fb211db97})
  • Plus One Any 1.2 ({8666E1A3-8C96-453B-9FB1-3EA4D3B4808E})
  • Print Edit 12.10 (printedit@DW-dev)
  • Resurrect Pages 2.0.6 ({0c8fbd76-bdeb-4c52-9b24-d587ce7b9dc3})
  • Saved Password Editor 2.7.3 (savedpasswordeditor@daniel.dawson)
  • Searchbar Autosizer 3.1.1 ({655397ca-4766-496b-b7a8-3a5b176ee4c2})
  • Slovar za slovenski jezik 0.1.1.1 (sl@dictionaries.addons.mozilla.org)
  • Text Link 4.1.2013040601 ({54BB9F3F-07E5-486c-9B39-C7398B99391C})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • User Agent Switcher 0.7.3 ({e968fc70-8f95-4ab9-9e79-304de2a71ee1})
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Adobe DLM (powered by getPlus(R)) 1.6.2.99 ({E2883E8F-472F-4fb0-9522-AC9BF37916A7}) (Neaktivno)
  • ComTrade DigSigSDK 2.0.68.0 ({12B5FEAA-16C9-4DE9-98A0-83D6FE5B1316}) (Neaktivno)
  • Password Exporter 1.2.1 ({B17C1C5A-04B1-11DB-9804-B622A1EF5492}) (Neaktivno)
  • SeoQuake 2.8.15 ({317B5128-0B0B-49b2-B2DB-1E7560E16C74}) (Neaktivno)
  • SETCCE proXSign® XML Firefox 1.2.22 (proxsign@setcce.si) (Neaktivno)

JavaScript

  • incrementalGCEnabled: True

Grafika

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 0 ]
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 11-12-2010
  • driverDate2:
  • driverVersion: 8.15.10.2246
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Spremenjene nastavitve

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.cache.memory.capacity: 61140
  • browser.history_expire_days.mirror: 999
  • browser.history_expire_days_min: 200
  • browser.places.createdSmartBookmarks: True
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 7
  • browser.places.updateRecentTagsUri: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141007073543
  • browser.startup.homepage_override.buildID: 20141007073543
  • browser.startup.homepage_override.mstone: 33.0
  • browser.tabs.warnOnClose: False
  • browser.zoom.full: False
  • dom.max_chrome_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.checkCompatibility: False
  • extensions.checkCompatibility.10.0: False
  • extensions.checkCompatibility.10.0a: False
  • extensions.checkCompatibility.11.0: False
  • extensions.checkCompatibility.11.0a: False
  • extensions.checkCompatibility.12.0: False
  • extensions.checkCompatibility.12.0a: False
  • extensions.checkCompatibility.3.6: False
  • extensions.checkCompatibility.3.6.previous: False
  • extensions.checkCompatibility.3.6b: False
  • extensions.checkCompatibility.3.6b.previous: False
  • extensions.checkCompatibility.3.6p: False
  • extensions.checkCompatibility.3.6p.previous: False
  • extensions.checkCompatibility.3.6pre: False
  • extensions.checkCompatibility.3.6pre.previous: False
  • extensions.checkCompatibility.3.7a: False
  • extensions.checkCompatibility.3.7a.previous: False
  • extensions.checkCompatibility.4.0: False
  • extensions.checkCompatibility.4.0.previous: False
  • extensions.checkCompatibility.4.0b: False
  • extensions.checkCompatibility.4.0b.previous: False
  • extensions.checkCompatibility.4.0p: False
  • extensions.checkCompatibility.4.0p.previous: False
  • extensions.checkCompatibility.4.0pre: False
  • extensions.checkCompatibility.4.0pre.previous: False
  • extensions.checkCompatibility.4.2: False
  • extensions.checkCompatibility.4.2.previous: False
  • extensions.checkCompatibility.4.2a: False
  • extensions.checkCompatibility.4.2a.previous: False
  • extensions.checkCompatibility.4.2b: False
  • extensions.checkCompatibility.4.2b.previous: False
  • extensions.checkCompatibility.4.2p: False
  • extensions.checkCompatibility.4.2p.previous: False
  • extensions.checkCompatibility.4.2pre: False
  • extensions.checkCompatibility.4.2pre.previous: False
  • extensions.checkCompatibility.5.0: False
  • extensions.checkCompatibility.5.0.previous: False
  • extensions.checkCompatibility.5.0a: False
  • extensions.checkCompatibility.5.0a.previous: False
  • extensions.checkCompatibility.5.0b: False
  • extensions.checkCompatibility.5.0b.previous: False
  • extensions.checkCompatibility.5.0p: False
  • extensions.checkCompatibility.5.0p.previous: False
  • extensions.checkCompatibility.5.0pre: False
  • extensions.checkCompatibility.5.0pre.previous: False
  • extensions.checkCompatibility.6.0: False
  • extensions.checkCompatibility.6.0.previous: False
  • extensions.checkCompatibility.6.0a: False
  • extensions.checkCompatibility.6.0a.previous: False
  • extensions.checkCompatibility.7.0: False
  • extensions.checkCompatibility.7.0.previous: False
  • extensions.checkCompatibility.7.0a: False
  • extensions.checkCompatibility.7.0a.previous: False
  • extensions.checkCompatibility.8.0: False
  • extensions.checkCompatibility.8.0.previous: False
  • extensions.checkCompatibility.8.0a: False
  • extensions.checkCompatibility.8.0a.previous: False
  • extensions.checkCompatibility.9.0: False
  • extensions.checkCompatibility.9.0a: False
  • extensions.checkCompatibility.nightly: False
  • extensions.checkCompatibility.nightly.previous: False
  • extensions.checkCompatibility.previous: False
  • extensions.lastAppVersion: 33.0
  • font.internaluseonly.changed: True
  • font.name.fantasy.x-western: SimSun
  • general.useragent.extra.microsoftdotnet: (.NET CLR 3.5.30729)
  • general.useragent.extra.ubiquity:
  • gfx.blacklist.suggested-driver-version: 257.21
  • gfx.direct2d.disabled: True
  • layers.acceleration.disabled: True
  • media.gmp-gmpopenh264.lastUpdate: 1412233198
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1413445469
  • network.cookie.prefsMigrated: True
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 8
  • network.http.proxy.pipelining: True
  • network.image.imageBehavior: 0
  • places.database.lastMaintenance: 1413386820
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 128145652
  • places.last_vacuum: 1296640125
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.np32dsw: 0
  • plugin.state.npctrl: 1
  • plugin.state.npdeployjava: 0
  • plugin.state.npdrmv: 1
  • plugin.state.npgoogleupdate: 0
  • plugin.state.npgtpo3dautoplugin: 1
  • plugin.state.npmeetingjoinpluginoc: 0
  • plugin.state.npnv3dv: 1
  • plugin.state.npnv3dvstreaming: 1
  • plugin.state.nppdf: 0
  • plugin.state.npspwrap: 0
  • plugin.state.npwlpg: 0
  • plugin.state.npwmsdrm: 1
  • privacy.sanitize.migrateFx3Prefs: True
  • security.ask_for_password: 2
  • security.default_personal_cert: Ask Every Time
  • security.disable_button.openCertManager: False
  • security.enable_java: True
  • security.password_lifetime: 90
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1412176655

Razno

  • User JS: Ne
  • Accessibility: Ne
guigs 1072 rešitev 11697 odgovorov

Thank you for your question. Currently in version 33, Firefox has implemented a new, faster way of loading webpages. This new feature is called OMTC. However, there are still some tweaks Mozilla developers are making to this.

There is a known issue that Mozilla works on very hard to fix: if you are experiencing black webpages on some sites, here's what you can do to avoid the problem in the meantime:

Try starting Firefox in Safe Mode. If the problem no longer happens in Safe Mode, please turn off hardware acceleration and then restart Firefox normally.

Please let us know if this solves the problem. Engineering is also gathering more information about the issue would request that you fill out this survey


Thank you!

Thank you for your question. Currently in version 33, Firefox has implemented a new, faster way of loading webpages. This new feature is called OMTC. However, there are still some tweaks Mozilla developers are making to this. There is a known issue that Mozilla works on very hard to fix: if you are experiencing black webpages on some sites, here's what you can do to avoid the problem in the meantime: Try starting Firefox in [[Troubleshoot Firefox issues using Safe Mode| Safe Mode]]. If the problem no longer happens in Safe Mode, please [/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_turning-off-hardware-acceleration turn off hardware acceleration] and then restart Firefox normally. Please let us know if this solves the problem. Engineering is also gathering more information about the issue would request that you fill out [http://www.surveygizmo.com/s3/1851506/1c87a6cf309a this survey] Thank you!

Lastnik vprašanja

Thank you for your help. I have checked Hardware acceleration and it was already turned off, so this couldn't be the reason.

I have tried running Firefox in safe mode by holding Shift key while clicking the icon. The window was not black anymore, it has shown the content it should. However, I'm not sure the Firefox really run in safe mode because my add-ons are still active and working. When I tried running Firefox normally (without Shift) the profile selection window is still black.

Thank you for your help. I have checked Hardware acceleration and it was already turned off, so this couldn't be the reason. I have tried running Firefox in safe mode by holding Shift key while clicking the icon. The window was not black anymore, it has shown the content it should. However, I'm not sure the Firefox really run in safe mode because my add-ons are still active and working. When I tried running Firefox normally (without Shift) the profile selection window is still black.