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Use this article to find contact information for you carrier or hardware manufacturer and steps for resetting or updating you device.

__TOC__ ==How do I get help with a problem?== Please call your retail carrier for any questions about using your Firefox OS phone to determine if a hardware problem could be the cause of the issue. {Contact number and information} Refer to {website} for hardware specifications, warranties and contact information not included in the documentation you received with your phone. ==Where should I direct billing inquiries?== Contact your carrier for all questions related to billing or data usage inquiries. {link and contact info} ==How do I update my device?=== ===How do I reset my device?=== ==Troubleshooting touch problems (e.g. the device isn't responding properly to gestures)== (calibration settings)