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Sometimes a website may not display correctly or work as expected in Firefox for iOS. Images or videos might not load, buttons may stop responding, or parts of the page may appear broken.
If Firefox can't automatically detect the problem, you can use the Report Broken Site feature to send a report to Mozilla. Your feedback helps us investigate web compatibility issues and improve Firefox.
Table of Contents
Report a broken website
- Open the website that's experiencing the problem.
- Open the Site menu.
- Tap .
- Scroll down and tap .
- Tap and select the option that best describes the problem.
- If prompted, select additional details that match the issue.
- If none of the options describe your issue, enter your own description.
- (Optional) Include additional information:
- Turn on of the page.
- Turn on to include information about content that Firefox blocked.
- (Optional) Preview your report to make sure you don’t miss anything by clicking the Preview button in the top right.
- Firefox will preview your report so you can review all the information.
- Tap .
Your report will be sent to Mozilla to help investigate the issue.
What information is included?
Depending on the options you choose, your report may include:
- The website address (URL)
- The issue type you selected
- Additional details you provide
- A screenshot of the page (if you choose to include one)
- Information about content blocked by Firefox's Tracking Protection (if you choose to include it)
Tips for reporting a problem
To help us reproduce the issue:
- Make sure you're reporting the page where the problem occurs.
- Describe what you expected to happen and what happened instead.
- Include a screenshot whenever possible.
- Mention whether the issue happens every time or only occasionally.
Frequently asked questions
What kinds of problems should I report?
You can report issues such as:
- Pages that don't load correctly
- Videos or images that don't display
- Buttons or menus that don't work
- Website layouts that appear broken
- Features that work in other browsers but not in Firefox for iOS
Will Mozilla contact me about my report?
Not usually. Reports are used to identify, prioritize, and investigate web compatibility issues.
Should I report every website problem?
Yes, if you believe the issue is caused by how the website works in Firefox. Your reports help Mozilla identify patterns and improve compatibility across the web.
