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When Firefox updates, it turns off add-ons that are not compatible with the new version. This article explains how to get your add-ons working again.

When Firefox updates, it turns off add-ons that are not compatible with the new version. This article explains how to get your add-ons working again.<br> {for win}[[Image:Incompatible - Win]]{/for} __TOC__ = Check for new versions of your add-ons = Firefox checks once a day for new versions of your add-ons and updates them automatically but you can manually check for new versions at any time. {for fx4} {for win} #At the top of the Firefox window, click the {button Firefox} button ({menu Tools} menu in Windows XP) and then click {menu Add-ons}. The Add-ons Manager tab will open. #Click [[Image:Add-on Tools Icon]] and select {menu Check for Updates}. If Firefox finds updates, they will be downloaded automatically.[[Image:Extension Update Win 1]] #Click the "''Restart now to complete installation''" link.[[Image:Extension Update Win 2]] {/for} {for mac} #On the menu bar, click the {menu Tools} menu and then click {menu Add-ons}. The Add-ons Manager tab will open. #Click [[Image:Add-on Tools Icon]] and select {menu Check for Updates}. If Firefox finds updates, they will be downloaded automatically. #Click the "''Restart now to complete installation''" link. {/for} {for linux} #At the top of the Firefox window, click the {menu Tools} menu and then click {menu Add-ons}. The Add-ons Manager tab will open. #Click [[Image:Add-on Tools Icon - Linux]] and select {menu Check for Updates}. If Firefox finds updates, they will be downloaded automatically. #Click the "''Restart now to complete installation''" link. {/for} {/for} {for fx35} # {for win}At the top of the Firefox window, click on the {menu Tools} menu, and select {menu Add-ons}{/for}{for mac}On the menu bar, click on the {menu Tools} menu, and select {menu Add-ons}{/for}{for linux}At the top of the Firefox window, click on the {menu Tools} menu, and select {menu Add-ons}{/for}. The Add-ons window will open. # Select the {menu Extensions} or {menu Themes} panel depending on the kind of add-on. # Then click {button Find Updates}. If Firefox finds an update, you will be prompted to install it and restart Firefox. {/for} == Search for updates on the add-on's website == Some add-on makers have different versions of their add-on for different versions of Firefox so updating though the Add-on Manager doesn't work. In this case, an update might be available on the add-on's website. {for fx4} # In the Add-ons Manager tab, click on '''More''' on the incompatible extension, and then click on the home page link, close to ''Homepage''. You will be taken to the home page for that add-on. # Download the latest version of the add-on from the add-on home page. {/for} {for fx35} # In the Add-ons window, {for win,linux}right-click{/for}{for mac}hold down the {key Ctrl} key while you click{/for} on the incompatible extension, and select {menu Visit Home Page}. You will be taken to the home page for that add-on.{for win}<br/> <br/> [[Image:e8e458d26be3ac85a881234844325d4a-1247762658-700-1.jpg]]{/for} # Download the latest version of the add-on from the home page for that add-on. {/for} {note}'''Note:''' If there isn't a version of the add-on available that works, it might help to contact the makers of the add-on while you are on their website.{/note} =Force add-ons to work by installing the Add-on Compatibility Reporter= The Add-on Compatibility Reporter add-on will force Firefox to turn on your disabled add-ons. To install it, do the following: #Go to [https://addons.mozilla.org/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter download page]. #Click the {button Add to Firefox} button. #When the Software Installation window comes up, click {button Install Now} to begin the download. #When the download is complete, click {button Restart {for fx4}Now{/for}{for fx35}Firefox{/for}} in the notification window to complete the installation. {note}'''Important: To turn on your disabled add-ons, restart Firefox a second time.'''{/note} #[[Template:closeFirefox]] #Start Firefox the way you normally do and all of your add-ons should now be active. {warning}While using the Add-on Compatibility Reporter you may find that an incompatible add-on causes Firefox to crash. In that case, see [[Uninstalling add-ons]] for instructions to remove it.{/warning} ==Report whether or not your add-ons work with this version of Firefox== We'll pass this info on to the makers of these add-ons. #[[Template:Open Add-ons|type=Extensions]] #Click the {button Compatibility} button for each add-on and report whether it works on not. {for win,fx4}[[Image:Report Compatibility - Win]]{/for} {note}'''Note:''' You may notice a warning in the Add-ons Manager tab that Add-on compatibility checking is disabled. Don't click enable while using the Add-on Compatibility Reporter or your add-ons will be turned off again.{/note} {for win,fx4}[[Image:Do not enable checking - Win]]{/for} = Search for alternatives = There may be other add-ons with similar features that are compatible with your version of Firefox. '''For example, if you use the Google Toolbar mainly for access to your Google Bookmarks, then the [https://addons.mozilla.org/firefox/addon/gbookmarks-google-bookmarks-fo/ GBookmarks] add-on might be a great replacement. ''' The [https://addons.mozilla.org Add-ons site] is a good place to find alternatives. <!-- This section can removed when Firefox 3.6 is EOL --> {for fx4} =Install Firefox 3.6= Starting with the release of Firefox 5, the previous version of Firefox {for =fx5}(Firefox 4 in this case) {/for}{for =fx6}(Firefox 5 in this case) {/for}will no longer be maintained with security and stability updates. Firefox 3.6 is the last previous Firefox version that is still being maintained. If you need to run a particular add-on that was working in a previous version of Firefox, download Firefox 3.6 and run its installer from [http://www.mozilla.com/en-US/firefox/all-older.html this page]. {warning}'''Warning:''' Firefox 3.6 will only be maintained with security and stability updates for a short amount of time.{/warning} {/for}