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When Firefox updates it turns off add-ons that are not compatible with the new version. This article explains how to get your add-ons working again.

When Firefox updates it turns off add-ons that are not compatible with the new version. This article explains how to get your add-ons working again.<br> {for win}[[Image:Incompatible - Win]]{/for} __TOC__ = Check for new versions of your add-ons = {for fx4} By default, Firefox continually checks for new versions of extensions and appearances and, if it finds any, updates them automatically. However, you can always manually check to see if there are new versions of any add-ons that were turned off. #{for win}At the top of the Firefox window, click on the {button Firefox} button ({menu Tools} menu in Windows XP), and then click {menu Add-ons}{/for}{for mac}On the menu bar, click on the {menu Tools} menu, and then click {menu Add-ons}{/for}{for linux}At the top of the Firefox window, click on the {menu Tools} menu, and then click {menu Add-ons}{/for}. The Add-ons Manager tab will open. # Click {for win,mac}[[Image:Add-on Tools Icon]]{/for}{for linux}[[Image:Add-on Tools Icon - Linux]]{/for} and select {menu Check for Updates}. If Firefox finds updates, the {menu Available Updates} panel will appear. # Select the {menu Available Updates} panel. # Click either the {button Update Now} button to update only the selected add-on, or the {button Install Updates} button to update all extensions and appearances. The add-on(s) will be downloaded. # Click the "Restart now" link to install updates. {/for} {for fx35} A new version of the add-on that is compatible with your version of Firefox may have been released after you upgraded Firefox. To check manually for updates, do the following: # {for win}At the top of the Firefox window, click on the {menu Tools} menu, and select {menu Add-ons}{/for}{for mac}On the menu bar, click on the {menu Tools} menu, and select {menu Add-ons}{/for}{for linux}At the top of the Firefox window, click on the {menu Tools} menu, and select {menu Add-ons}{/for}. The Add-ons window will open. # Select the {menu Extensions} or {menu Themes} panel depending on the kind of add-on. # Then click {button Find Updates}. If Firefox finds an update, you will be prompted to install it and restart Firefox. {/for} == Search for updates or fixes from the add-on developer == Some add-on developers have different versions of their add-on for different Firefox versions so automatic updating does not work. {for not fx35} # In the Add-ons Manager tab, click on '''More''' on the incompatible extension, and then click on the home page link, close to ''Homepage''. You will be taken to the home page for that add-on. # Download the latest version of the add-on from the add-on home page. {/for} {for fx35} # In the Add-ons window, {for win,linux}right-click{/for}{for mac}hold down the {key Ctrl} key while you click{/for} on the incompatible extension, and select {menu Visit Home Page}. You will be taken to the home page for that add-on.{for win}<br/> <br/> [[Image:e8e458d26be3ac85a881234844325d4a-1247762658-700-1.jpg]]{/for} # Download the latest version of the add-on from the home page for that add-on. {/for} {note}'''Note:''' If there isn't a version of the add-on available that works, it might help to contact the makers of the add-on while you are on their website.{/note} =Force add-ons to work by installing the Add-on Compatibility Reporter= The Add-on Compatibility Reporter add-on will force Firefox to turn on your disabled add-ons. To install it, do the following: #Go to [https://addons.mozilla.org/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter download page]. #Click the {button Add to Firefox} button. #When the Software Installation window comes up, click {button Install Now} to begin the download. #When the download is complete, click {button Restart Now} in the notification window to complete the installation. {note}'''Important: To turn on your disabled add-ons, restart Firefox a second time.'''{/note} #[[Template:closeFirefox]] #Start Firefox the way you normally do and all of your add-ons should now be active. {warning}While using the Add-on Compatibility Reporter you may find that an incompatible add-on causes Firefox to crash. In that case, see [[Uninstalling add-ons]] for instructions to remove it.{/warning} ==Report whether or not your add-ons work with this version of Firefox== We'll pass this info on to the makers of these add-ons. #[[Template:Open Add-ons|type=Extensions]] #Click the {button Compatibility} button for each add-on and report whether it works on not. {for win,fx4}[[Image:Report Compatibility - Win]]{/for} {note}'''Note:''' You may notice a warning in the Add-ons Manager tab that Add-on compatibility checking is disabled. Don't click enable while using the Add-on Compatibility Reporter or your add-ons will be turned off again.{/note} {for win,fx4}[[Image:Do not enable checking - Win]]{/for} = Search for alternatives = Similar behavior or functionality may be provided by another add-on which is compatible with your version of Firefox. The [https://addons.mozilla.org Add-ons site] is a good place to start searching for similar or alternative extensions.