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Need to change associated email because old one was hacked, but adding an email to my account requires a code sent to the email that was hacked.

My old gmail that was associated with my mozilla account was hacked and lost forever. I'm trying to change the email that is associated to my mozilla account to my new on… (ďalšie informácie)

My old gmail that was associated with my mozilla account was hacked and lost forever. I'm trying to change the email that is associated to my mozilla account to my new one, but there is no button to change or remove my primary email. I clicked "Add secondary email" hoping I could add my new gmail as a secondary then swap it to primary, but adding a secondary email requires a 2fa verification code sent to the gmail I no longer have access to, and I don't see any bypass options. How can I change the email associated with my mozilla account without access to the old one, or do I have to abandon this mozilla account and make a new one?

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Hacked account

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. I… (ďalšie informácie)

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. If there's any FireFox staff available, that'd be great

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Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password? Thank you for your time an… (ďalšie informácie)

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Thank you for your time and very kind attention.

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Am I able to change my email address?

I work for Mozilla, my LDAP changed a few years ago, I just noticed my Firefox is logged in as my previous LDAP . Is there any way to change this without deleting all of … (ďalšie informácie)

I work for Mozilla, my LDAP changed a few years ago, I just noticed my Firefox is logged in as my previous LDAP . Is there any way to change this without deleting all of my bookmarks etc.?

Thank you!!

~Abbie Reed

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when i try to add secondary email to my firefox account, i receive the answer: the email account already exists?

Account --> Manage account --> add --> secondary email --> (i put the code) and then firefox returns: account already exists. this is not true.server dont cle… (ďalšie informácie)

Account --> Manage account --> add --> secondary email --> (i put the code) and then firefox returns: account already exists. this is not true.server dont clean the cache? i dont now.

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Need to replace email address on my account

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact em… (ďalšie informácie)

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com

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Email address change possible?

Hello, Can you please help with the following scenario. Both, a Firefox sync master account and Firefox Relay extension are active when running the browser. So, is it pos… (ďalšie informácie)

Hello,

Can you please help with the following scenario.

Both, a Firefox sync master account and Firefox Relay extension are active when running the browser.

So, is it possible to change the master email addresses of both features (+ secondary email) ? I would like to use a new email address for authenticating in both features of Mozilla, but do not want to set up new accounts.

How can I do that in Firefox Sync and Relay?

Thanks for your support.

Regards jd

Vyriešené Archivované 2 270

changing a Firefox Relay to a different email

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone nu… (ďalšie informácie)

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone number and email addresses. I noticed today that the recovery email is a Firefox Relay emails. Is it possible to redirected to my new email address?

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Primary email inaccessible, secondary verified email available — need primary email changed

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can… (ďalšie informácie)

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can you help me

Uzamknuté Archivované 1 190