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  • Vyriešené

Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile … (ďalšie informácie)

I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

Otázku položil(a) Claude Chmielewski Pred 3 mesiacmi

Na otázku odpovedal(a) Claude Chmielewski Pred 3 mesiacmi

  • Vyriešené

About the display of the total number of Thunderbird messages

How to make Thunderbird not display the total number of messages, it's driving my OCD crazy, I've been looking for almost an hour and still can't find where to set this. … (ďalšie informácie)

How to make Thunderbird not display the total number of messages, it's driving my OCD crazy, I've been looking for almost an hour and still can't find where to set this.

Otázku položil(a) wuxiaoning523 Pred 12 hodinami

Na otázku odpovedal(a) Yu5tiqX9og Pred 2 hodinami

  • Vyriešené

Thunderbird failed to find profile

I am running Thunderbird vers 127 (I think) on Win 10. When I try to start it all I get is the error - "A newer version of Thunderbird may have made changes to your pr… (ďalšie informácie)

I am running Thunderbird vers 127 (I think) on Win 10. When I try to start it all I get is the error -

"A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again..".

How do I get back to my profile? All was fine until May 7th when I went on hols but but this happened when I tried to restart on 19th May (so don't think it has updated to vers 128)

Any help much appreciated as this is a complicated profile and would take an age to re-build. (I have got a coy of the relevant profile as a backup)

Otázku položil(a) moz40 Pred 5 hodinami

Na otázku odpovedal(a) Toad-Hall Pred 3 hodinami

  • Vyriešené

Does Nebula support message pane in middle? If not, I need to revert

The version I was using before could put have a layout like this with a simple tweak below: - Accounts - Individual email pane - Message list I just CANNOT use Thunderbi… (ďalšie informácie)

The version I was using before could put have a layout like this with a simple tweak below: - Accounts - Individual email pane - Message list

I just CANNOT use Thunderbird if I can't do this. How do I do this in Nebula or what version can I revert to? Go to profile folder: Chrome folder userChrome css file Add this: /* puts message page in the middle */

  1. threadPaneBox {-moz-box-direction: reverse !important;}

Otázku položil(a) Zji Pred 19 hodinami

Na otázku odpovedal(a) Zji Pred 13 hodinami

  • Uzamknuté

HELP! CSS code: what is the new code for 'puts message page in the middle'

1. I want to put the pane for reading the message in the middle of the layout. I really dislike having to crane my head right all the time. 2. The old css code to enter … (ďalšie informácie)

1. I want to put the pane for reading the message in the middle of the layout. I really dislike having to crane my head right all the time.

2. The old css code to enter into Chrome/userChrome.css was:

'/* puts message page in the middle */ threadPaneBox {-moz-box-direction: reverse !important;}'

3. What is the new one? ___________________________________________________________ PERIPHERAL INFO A. I know how to do the rest of it, such as toolkit.legacyUserProfileCustomizations.stylesheets =true B. Change to vertical layout

Otázku položil(a) Zji Pred 15 hodinami

Posledná odpoveď od Matt Pred 14 hodinami

  • Vyriešené

Layout customization

I am running TB 138 and still have some issues with the layout and UI. How can I customize the spacing and font size for the "From", "To", "CC" and "Subject" fields? I mu… (ďalšie informácie)

I am running TB 138 and still have some issues with the layout and UI. How can I customize the spacing and font size for the "From", "To", "CC" and "Subject" fields? I much prefer the old TB interface where all these fields were much closer in terms of spacing, and the subject line font was same the size as the rest, in bold. Any way to customize this?

Thanks in advance.

Otázku položil(a) mc.subs Pred 1 dňom

Na otázku odpovedal(a) sfhowes Pred 21 hodinami

  • Vyriešené

Multiple accounts but stmp setting of one account changes another account

Because of extensive travel, I always copy my profile folder from one computer to the other so all the accounts' folders are current--including Local Folders. Every time,… (ďalšie informácie)

Because of extensive travel, I always copy my profile folder from one computer to the other so all the accounts' folders are current--including Local Folders. Every time, things are fine. This time, something is off. I know the stmp setting for each account should show the login password for that account. One account is just fine. The other two change each other so I get an error message when trying to send outgoing mail. When I look at the stmp settings, I see that the password for Account A was changed to the password for Account B. If I correct Account B's setting, Thunderbird immediately changes the password for Account A. To send outgoing mail from either account, I must now check which password shows for both accounts.

I've read everything I can find about anything that seems related to my problem but I cannot find my exact problem.

What can I do?

Otázku položil(a) tomleal62 Pred 4 mesiacmi

Na otázku odpovedal(a) tomleal62 Pred 4 mesiacmi

  • Vyriešené

How to view all threaded messages NEWEST to OLDEST

I can't figure out how to get a threaded view for a conversation in Thunderbird to behave the same as a threaded view for a conversation in Outlook. 1. From what I can t… (ďalšie informácie)

I can't figure out how to get a threaded view for a conversation in Thunderbird to behave the same as a threaded view for a conversation in Outlook.

1. From what I can tell, the ASCENDING setting works as expected: a) Single messages and thread topics in the selected folder are sorted ascending by date b) Messages within a thread are also sorted ascending.

2. The DESCENDING view does this, which I feel is confusing: a) Single messages and thread topics in the selected folder are sorted descending. For threads, it weirdly uses the timestamp of the FIRST message in the thread instead of the most recent message. b) Messages within a thread are sorted ascending instead of descending.

3. I would prefer the DESCENDING view to do this: a) Single messages and threads in the selected folder are sorted descending. For threads, it should use the timestamp of the LAST message in the thread. b) Messages within a thread should be sorted descending instead of ascending.

Is there a way to get behavior 3?

Thanks!

Otázku položil(a) mobidutch Pred 1 dňom

Na otázku odpovedal(a) Toad-Hall Pred 22 hodinami

  • Vyriešené

Blank Gray Screen after ""Allow" when trying to add Google Account

I have been a Thunderbird user for over 10 years and recently my employer has started switching us over to Google Workspace emails. I'm trying to add the email to T… (ďalšie informácie)

I have been a Thunderbird user for over 10 years and recently my employer has started switching us over to Google Workspace emails. I'm trying to add the email to Thunderbird, but keep getting a blank gray screen (Image 2) in the Google pop-up after clicking "Allow" (Image 1). No error messages are displayed anywhere in the pop-up or in Thunderbird.

I have tried several times with no success. I've tried rebooting, same issue. I've tried disabling all the plugins in Thunderbird, same issue. I've let the screen sit there for over 20 minutes and nothing occurs. I even tried one-time hitting "Deny" and got the same blank screen.

As it is occurring inside Thunderbird itself, I have no way of telling what is going wrong. I know I am signing into my new Google account successfully as I wouldn't reach the page with "Allow".

Anybody know what I can do?

Otázku položil(a) Eric Katowitz Pred 1 týždňom

Na otázku odpovedal(a) christ1 Pred 1 týždňom

  • Vyriešené

After update 138.0.1 my profile is not "opening" emails

After update 138.0.1 my profile is not "opening" emails. I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either cl… (ďalšie informácie)

After update 138.0.1 my profile is not "opening" emails.

I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either click or double click them are "white".

I even tried reading the "source code" it shows nothing. I even tried going to the beta channel, but no avail, the issue persists.

Is there a cleanup, any file to delete? something?

Otázku položil(a) helder5 Pred 1 týždňom

Na otázku odpovedal(a) helder5 Pred 6 dňami

  • Vyriešené

How do I delete an account?

Searches and AI tell me to use "Account Actions" on the account settings page but I see no "Account Actions" on my Thunderbird. Thunderbird 128.10.0esr MacOS 15.5 Am I … (ďalšie informácie)

Searches and AI tell me to use "Account Actions" on the account settings page but I see no "Account Actions" on my Thunderbird.

Thunderbird 128.10.0esr MacOS 15.5

Am I just blind? Am I looking in the right place? I could swear I've done this before without any trouble.

Otázku položil(a) UselessDetails Pred 1 týždňom

Na otázku odpovedal(a) sfhowes Pred 1 dňom

  • Vyriešené

POP3-based accounts download email headers successfully, but unable to access email contents

I have been using Mozilla Thunderbird since 2003 as my email desktop client. As of Sunday morning, May 17th, I noticed the following: All of my WideOpenWest email ac… (ďalšie informácie)

I have been using Mozilla Thunderbird since 2003 as my email desktop client.

As of Sunday morning, May 17th, I noticed the following:

  • All of my WideOpenWest email accounts (mine, my wife's my son's) downloaded email headers successfully, but did not allow me to see email contents, move email to other folders or delete obvious junk mail via the client interface.
  • All of my Archive email suddenly also will display the expected email headers, but content is unavailable through the client interface.
  • All my IMAP email access and management behavior works as expected.
  • If I copy an email from one IMAP account to the other, all is fine, but if I move that copied email to an Archive folder, its contents become unavailable (the email I copied was the "Mozilla Confirm your account ..." email)

Inspecting the filesystem containing the client data (NAS-based SMB share, using SSH to access NAS filesystem), I can see:

  • The Archive folder has both the Filed and Filed.msf files updated with a timestamp consistent with the copy.
  • The email contents are available in a format unfamiliar to me, but I can read the contents and show the same below:

<(B2=Mozilla <accounts@firefox.com>)(B3=<Ellided>@<Ellided>.com)(B4

   =Confirm your account)(B5
   =01010196ef885d03-c0d0edd7-b446-43b6-8bc5-8d5eee591202-000000@us-west-2.am\

azonses.com)(84=)(B8=620d)(B9=277)(BA=19204|Mozilla <accounts@firefox.com>)

 (BB=plugin)(BC=14)(BD
   =Open the internet with Mozilla Confirm your account and get the most out \

of Mozilla everywhere you sign in starting with: Firefox on Windows 10 Tuesday\ , May 20, 2025 5:10:13 PM (EDT\) Use this confirmation code: <Ellided> It expires\

in 5 minute)(BE=6176)(BF=nonjunk)(C0=ffffffff)>

  • The 'Filed' file contents also seem to be valid and viable. I can provide both if that's helpful.

I checked the underlying file system permissions and the email file attributes (owner, group, access) are all as they should be -- the above copy test results would suggest no problem there.

What are the next diagnostic steps?

Thanks in advance for the help,

AJ

Otázku položil(a) asahukar Pred 2 dňami

Na otázku odpovedal(a) asahukar Pred 2 dňami

  • Vyriešené

Setting up Thunderbird on a second computer

I just installed Thunderbird on a second computer and I'm having serious issues with my email. The install recognized me without having to log in with my password. Howev… (ďalšie informácie)

I just installed Thunderbird on a second computer and I'm having serious issues with my email. The install recognized me without having to log in with my password. However almost all the emails are missing with the exception of one folder called Trash. There is nothing in the inbox and no sub-folders are showing. I logged out and then reopened Thunderbird and again it opened without asking for my password. It's very strange and alarming quite frankly. Everything worked quite well on the first computer so what gives with fiasco? Unless somebody comes up with a solid answer and fixes this, it will be the last time I use Thunderbird. Patrick

Otázku položil(a) patrickk1 Pred 1 týždňom

Na otázku odpovedal(a) Scooter Pred 6 dňami

  • Vyriešené

Thunderbird 128.10.1esr suddenly stopped displaying emails in the inboxes. Works in Troubleshoot Mode.

OS: Windows 10 (64 bit) Thunderbird 128.10.1esr (32bit) I have used Thunderbird without issue for a few years. Today, my inboxes are partially full and emails have myst… (ďalšie informácie)

OS: Windows 10 (64 bit) Thunderbird 128.10.1esr (32bit)

I have used Thunderbird without issue for a few years. Today, my inboxes are partially full and emails have mysteriously disappeared. I opened it in safe mode and all the emails are there. I followed help suggestions to disable extensions and addons. The emails have not returned to my inboxes but still appear in safe mode.

I am not a techie and find this very challenging.

Please please could someone help me? I would be so grateful. Thank you in advance. email: <redacted>@gmx.us Best wishes JJ

Otázku položil(a) jj.7 Pred 3 dňami

Na otázku odpovedal(a) Ed Pred 2 dňami

  • Vyriešené

Message preview stopped working

I am having a problem with my thunderbird email client. There was an update to the program over night and now when I load thunderbird it is unable to show me the content … (ďalšie informácie)

I am having a problem with my thunderbird email client. There was an update to the program over night and now when I load thunderbird it is unable to show me the content of emails in any of the folders. I can see the emails in the list and all the folders are shown in the folder tree on the left. Howevr I am not able to access the content of the emails. My thunderbird profile folder is on a network share, this fileserver is a windows based machine. If I copy the profile to my local machine the profile works correctly and I am able to open emails and view the contents. It is only when my profile is on the network that I cannot view the contents of the emails. I ran thunderbird in safe mode and this does not resolve the situation. I have tried to repair the folders but this did not work. I deleted the .msf files but this also did not work. I ran the thunderbird debugger and then tried to access an email, the debugger stopped on the follwing exception: NS_ERROR_XPC_BAD_CONVERT_JS: Could not convert JavaScript argument arg 0 [nsITreeView.setTree]. What could be the problem with my emails?

Otázku položil(a) galaxy s23 Pred 1 týždňom

Na otázku odpovedal(a) galaxy s23 Pred 2 dňami