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My mail handeling is set to Standard but keeps reverting to Strict.

Hi, I have a problem with hundreds of Casino type emails filling up my spam folder so I asked AI for help. AI suggested I change my mail handeling from Standard to Strict… (ďalšie informácie)

Hi, I have a problem with hundreds of Casino type emails filling up my spam folder so I asked AI for help. AI suggested I change my mail handeling from Standard to Strict. Ever since then it will not stay on Standard, it keeps reverting to Strict every time I try to revert it back, therefore all my wanted emails go straight to Spam. I need to check through heaps of Casino emails and take out my wanted emails which is so annoying!! How can I change it back so as it stays changed? I will not ask AI for help ever again, it was working fine until I changed it. Ugh.

I am not sure how to find out what version Thunderbird is, how do I find out please. It should be up to date as I have everything set on automatic up date.

I use an HP Laptop, windows 11.

Otvorené 4 1

Openreach recently installed fibre broadband to my home and since then I'm able to receive emails from my provider, but unable to send or reply to messages from thunderbird.

When replying to an email or sending a new mail I get the message :- An error occurred while sending mail. Server responded : You need to authenticate when sending mail … (ďalšie informácie)

When replying to an email or sending a new mail I get the message :- An error occurred while sending mail. Server responded : You need to authenticate when sending mail from (ip address) Please check "message Recipient" and try again. How do I authenticate ? Thanks140.7.1

Otvorené 5

Unable to download emails from gmail.

I choose to use POP not IMAP. Yesterday morning, messages downloaded as normal, no problem. Yesterday afternoon, they did not download and I received this message "Unab… (ďalšie informácie)

I choose to use POP not IMAP. Yesterday morning, messages downloaded as normal, no problem. Yesterday afternoon, they did not download and I received this message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." I had done nothing at all to my system in the meanwhile, as far as I am aware. I have tried deleting a lot of old emails from my inbox, and emptying the 'Deleted' folder. Any suggestions very welcome.

Otvorené 1

beta 3 is stopped getting mails

Hello. i have latest beta 156.b3 64bit, after updating to beta 3 my tb offer retry passwords to many google acccounts and opening FireFox for again login in to each accou… (ďalšie informácie)

Hello. i have latest beta 156.b3 64bit, after updating to beta 3 my tb offer retry passwords to many google acccounts and opening FireFox for again login in to each account. I have turned off checking mails on the start up for them and turn off checking mails, but again and again opening firefox for signing in. i closing firefox but TB not continue checking mail from another mailboxes, they stopped and seems like waiting for signing. i try to manually click for each mailbox "get message", but this no work, could you help me turn off login through firefox?

Otvorené 1

Backing up my Thunderbird using external backup software

I am using Thunderbird 140.15.0esr and have noticed that my Ashampoo Backup is not able to store my Thunderbirs files any more. I have looked up how to find the Thunderbi… (ďalšie informácie)

I am using Thunderbird 140.15.0esr and have noticed that my Ashampoo Backup is not able to store my Thunderbirs files any more. I have looked up how to find the Thunderbird files and the posts mainly say :

C:\Users\<YourUsername>\AppData\Roaming\Thunderbird\Profiles\

But when I follow this path there is no Thunderbird folder in Roaming as shown in the attached screen shot

Can you help please.

Ian Hulley

Otvorené 1

Recover from computer crash restoration to new Tnderbird install

HELP‼ Are there any •SERIOUS• “Thunderbird” savvy computer geeks in 155.0that could help me merge “old” user profile directories from *crashed* computer to a new computer… (ďalšie informácie)

HELP‼

Are there any •SERIOUS• “Thunderbird” savvy computer geeks in 155.0that could help me merge “old” user profile directories from *crashed* computer to a new computer without messing up either one?🙏

i used to do this stuff (with my eyes closed) but I no longer remember if I had breakfast today and they are my wife’s files! 🤬

I have new notebook computer plus the •entire• old computer data on a USB stick.

Otvorené 2 1

authentication problem yahoo mail cannot access OAuth dialog box

My family I are using Thunderbird 153.2. The affected accounts are all Yahoo POP accounts. IMAP accounts (Gmail) are not affected. Not sure if there was a Thunderbird upd… (ďalšie informácie)

My family I are using Thunderbird 153.2. The affected accounts are all Yahoo POP accounts. IMAP accounts (Gmail) are not affected. Not sure if there was a Thunderbird update prior to this problem. Yesterday I saw the Yahoo OAuth dialog panel for no reason, didn't think too much about it and kept ignoring them thinking it was a glitch. That was a big mistake. I'm now having issues downloading emails from Yahoo. Previously when this happened a few years ago, I deleted cookies. That didn't work this time. I should have read support articles first. After reading support articles, I tried enabling cookies and allowing cookies from Yahoo, but I'm not sure which website to use (is it mail.yahoo.com?). I went into config editor and set mailnews.oauth.usePrivateBrowser to true.

There are 4 Yahoo email addresses (I'll call them A, B, C, D). I am able to access all 4 yahoo accounts by webmail (email address and password). We use account A, B, and C the most. Account A seems to be the most stable however emails to A's inbox will show up in A, B, and C's inbox in Thunderbird. For some reason messages in A's inbox will go to trash in webmail as soon as Thunderbird checks and downloads emails from all accounts. Which is strange since I have always set A to leave messages on the server until I delete them. B's emails are not downloading to Thunderbird at all and are staying in the inbox. I am hoping to access the OAuth dialog box for each account to properly configure them but have been unsuccessful so far. It's been a stressful 24 hours. What should I do? Should I reset the passwords for all yahoo email accounts? Delete the Yahoo email accounts and add them back? Or should I uninstall Thunderbird and reinstall? Any suggestions are appreciated.

Vyriešené 1

why are messages in inbox showing under other correspondents' names?

When I sort on correspondents, if, say, I have a message from Susan, messages from Tom, Dick, and Harry will appear in the sorted list under Susan's name. If I then sort … (ďalšie informácie)

When I sort on correspondents, if, say, I have a message from Susan, messages from Tom, Dick, and Harry will appear in the sorted list under Susan's name. If I then sort under date, Susan's name will remain in the list for Tom, Dick, and Harry's messages, even though the individual headers give the correct name for each message. I noticed this a few days ago, and it's still happening. How do I stop this?

Otvorené 2

Gmail Emails are going into Deleted rather than Inbox. (bug2068847)

These are some things I have explored: • It is happening whether I look at emails in Thunderbird or through Gmail on Google Chrome • Even if I clickndrag them from … (ďalšie informácie)

These are some things I have explored:

   • It is happening whether I look at emails in Thunderbird or through Gmail on Google Chrome
   • Even if I clickndrag them from deleted to inbox they fall back into deleted.
   • I’ve tried gmail/settings/all settings/filters and there aren’t any
   • I’ve tried gmail/settings/all settings/forwarding and there aren’t any
   • If I access Gmail via Microsoft Edge, the emails stay in Inbox
   • I’ve looked at various things in Thunderbird and unticked something in ‘When New emails arrive’ because I thought that might work.  

It started happening about a week ago.

Vyriešené 4

Looking for someone familiar with Thunderbird 115.18.0 (64-bit) on how it creates personal folders

After a long explanation, I tried to add a file and lost everything. Starting over! After using TB for over 30 years, I accumulated a large number of personal folders to … (ďalšie informácie)

After a long explanation, I tried to add a file and lost everything. Starting over! After using TB for over 30 years, I accumulated a large number of personal folders to archive files to. Due to confusion on my part about pass words in Proton Mail and their Bridge, I had to reinstall my ProtonMail account into Thunderbird. Because all my personal folders were connected with the old "account" name, I didn't remove it, and the new addition seemed to be working fine.

After doing some house cleaning to remove duplicate and obsolete files, I wanted to move the folders attached to the old account name, under the new name. I thought I could carefully move my personal folders from the old account, back under the new Protonmail account. Sadly, that doesn't work like that. What I did find was that the original folders which come under the original "account", were created with an older version of TB, which put them in a folder on my HD. But the new default folders ("inbox", "draft", "sent" etc.) are mirrors of the Protonmail Bridge, which is NOT what I want.

So I need someone that knows how to either place the old folders back under the NEW "account", or how to create new folders that ARE on the HD, and then move the files from one place to the other.

Just to help clarify, here's the location of the old folders as per the "properties" info.

mailbox:///E:/thunderbird data/thunderbird/yetudx3p.default/Mail/Local Folders/Friends & family

You can see the address for this folder is on my Drive E: I can go directly to that address on my drive E and see each of the files.

imap://gshantz%40protonmail.com@127.0.0.1/Folders/2009

This folder is from the NEW account of Protonmail - bridge, and is obviously the web address of Protonmail. It is NOT editable, unlike the above location on my HD E:.

Any help or suggestion would be greatly appreciated, gshantz

Vyriešené 6

Top level of Account Levels "doesn't take" (bug2069949)

The issue is that the text I type into the top level of account settings, which has Account Name, and Default Identity, doesn't save. Initially I entered the email addre… (ďalšie informácie)

The issue is that the text I type into the top level of account settings, which has Account Name, and Default Identity, doesn't save. Initially I entered the email address and Thunderbird found the correct details, but I was creating seven new accounts and was going to come back later and fill in the details. However, the details on this page don't stick, wand it reverts to blank entries (as shown in the attached image), and each account's name defaults to the email address. It's awkward because if I create a new message it won't add a signature because that gets cleared with the other details on this page.

This might be related to an earlier question I asked Delete Account button doesn't work. since it's on the same page as the DELETE button. This suggests to me that there's a script engine that I'm missing on my PC. This is only a guess. I use Fire Fox as my main browser, and Vivaldi as a backup. As I say, this is only a guess.

Otvorené 3

Unable to write the email to the mailbox error message

Today I started to receive this error message when I went to download emails from my aol account to thunderbird. This is the first time this has happened. "Unable to wr… (ďalšie informácie)

Today I started to receive this error message when I went to download emails from my aol account to thunderbird. This is the first time this has happened. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." We have plenty of disk space so that can't be the problem. I could see many other people are experiencing this problem and there seem to be a variety of solutions depending on the circumstances. We are on Windows 11, we don't have McAfee installed but us Norton antivirus. I tried checking the settings, I've rebooted, and not sure what else to do. I can't remember some of the other comments I read. However, I am not technical and couldn't understand most of the suggested solutions. How do I get remedial help to figure this out?

Vyriešené 5

Recover contacts (email addresses) from 2020 Acronis backup of old Windows 10 computer.

I have successfully setup and installed Tbird on my new Windows 11 computer. Now all I need is to recover my contacts from the old computer's Acronis 2020 backup. How to … (ďalšie informácie)

I have successfully setup and installed Tbird on my new Windows 11 computer. Now all I need is to recover my contacts from the old computer's Acronis 2020 backup. How to do that and/or what specifgic file to search for and recover. I have attached a jpg of the Acronis screen.

Otvorené 6

'Advance to next unread message' Toggle?

Years ago when I was using Thunderbird there was "fix" for the Advance to next message pop-up, which appears when you press N or P to move to the next/previous message, a… (ďalšie informácie)

Years ago when I was using Thunderbird there was "fix" for the Advance to next message pop-up, which appears when you press N or P to move to the next/previous message, and that message is on another account. If I remember correctly I think the fix was going into the "debug list" where you could change individual settings if you knew the name of the setting, and set it to off.

Anyway I couldn't find that list at all in the current version (probably a good thing). Is there a setting somewhere or fix where I can turn off this popup?

Vyriešené 2