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  • Vyriešené

I have several current profiles (no idea why) and two are 2-4 Gb each

Hi, In profiles, I have several, many of which are up to date and 2 are large, one which is meant to be my current profile at about 2.5 Gb and another at 3.6 Gb (plus oth… (ďalšie informácie)

Hi, In profiles, I have several, many of which are up to date and 2 are large, one which is meant to be my current profile at about 2.5 Gb and another at 3.6 Gb (plus others of about 50 Mb) - see screenshot. What is going on?

Otázku položil(a) Tombarkas Pred 4 dňami

Na otázku odpovedal(a) Matt Pred 3 dňami

  • Vyriešené

After restore of Windows 11 unable to configure Thunderbird with correct profile

My Windows 11 laptop became corrupted and the os had to be reinstalled with Microsoft's help. In the midst of all this I did not think of backups sadly. After the restore… (ďalšie informácie)

My Windows 11 laptop became corrupted and the os had to be reinstalled with Microsoft's help. In the midst of all this I did not think of backups sadly. After the restore I started to put my apps back on and without thinking, I installed Thunderbird. I realized immediately my mistake when I saw only new email and no local folders.

The Windows restore created a windows.old directory and I see my profile and configuration files in it. I want to use those old files but I don't know where to copy them exactly. There is some confusion on my part about where the startup is happening for Thunderbird. I really need to have access to all my old mail and local folders.

I'd appreciate any help in this matter. Thanks, Sue

Otázku položil(a) Sue Lupo Pred 3 týždňami

Na otázku odpovedal(a) david Pred 3 týždňami

  • Vyriešené

All emails disappeared!

It started with duplicate Archive and Drafts folders...so I checked TB help, and it gave me several suggestions, including going to my Profile folder and deleting duplica… (ďalšie informácie)

It started with duplicate Archive and Drafts folders...so I checked TB help, and it gave me several suggestions, including going to my Profile folder and deleting duplicate folders from there. Everything seemed fine...until I realized that suddenly TB has NO emails later than 2022! I went in to Gmail to see if I could recover them...but they're all missing there as well. In my business account--also through Gmail, but managed through my domain name--not just my Inbox, but EVERYTHING is gone. It's as if I never existed.

This is extremely upsetting: I teach and have my own business, and losing all my emails is catastrophic.

Can someone please help?

Otázku položil(a) Joan Merriam Pred 1 mesiacom

Na otázku odpovedal(a) christ1 Pred 4 týždňami

  • Vyriešené

Can I set a new default profile in Thunderbird

I am in the process of transferring machines to a new machine for Win 11 At the same time, I have moved from an older version of Thunderbird to the latest version in the … (ďalšie informácie)

I am in the process of transferring machines to a new machine for Win 11 At the same time, I have moved from an older version of Thunderbird to the latest version in the .esr release channel. I have now a new default profile with the thunderbird upgrade but want access to the data of the older profile. The older profile was running under an earlier version, release 140. Can I change the existing default profile to be the profile from the older thunderbird version and what are the implications

Otázku položil(a) gsawkins Pred 4 týždňami

Na otázku odpovedal(a) david Pred 4 týždňami

  • Vyriešené

Installing Thunderbird profile on new computer

I want to install Thunderbird on my new computer (Windows 11) from my old (Windows 10). But I cannot open the downloaded version of Thunderbird - it keeps saying there is… (ďalšie informácie)

I want to install Thunderbird on my new computer (Windows 11) from my old (Windows 10). But I cannot open the downloaded version of Thunderbird - it keeps saying there is no profile. Of course there is no profile before I have installed it! I de-installed and re-installed the Thunderbird program, but it keeps saying the same thing. How can I open Thunderbird to install the profile?

Otázku položil(a) angela.prinz Pred 1 mesiacom

Na otázku odpovedal(a) david Pred 1 mesiacom

  • Vyriešené

should i sync tb

hi, if i sync 2 t/bird installs which one will install its personal data on the other pc?. the same question also applies to my f/fox install if anyone knows win 10 tb1… (ďalšie informácie)

hi, if i sync 2 t/bird installs which one will install its personal data on the other pc?. the same question also applies to my f/fox install if anyone knows

win 10 tb145.02

thanks very much if anyone knows

Otázku položil(a) bill Pred 1 mesiacom

Na otázku odpovedal(a) Toad-Hall Pred 1 mesiacom

  • Vyriešené

Profile Name Change from 'esr' to 'release'

Hello. We changed from the ESR channel to the regular release channel today by installing Thunderbird v146.0 (regular release version) over the top of our existing insta… (ďalšie informácie)

Hello. We changed from the ESR channel to the regular release channel today by installing Thunderbird v146.0 (regular release version) over the top of our existing installation (which was the ESR version). The installation went fine and everything appears to be working perfectly. My only question is why the name of the profile didn't change. It still has a name of 'xxxxxxxx.default-esr'. I would have thought that the name would be changed to 'xxxxxxxx.default-release'. Is this something we should change, or should it be left alone. Thank you very much for your assistance.

Otázku položil(a) mille328 Pred 1 mesiacom

Na otázku odpovedal(a) sfhowes Pred 1 mesiacom

  • Vyriešené

"Profile.ini" will not import into Thunderbird, causes crash

I set up Thunderbird on Debain 13 OS "Trixie" and then migrated (or tried to) my profiles.ini and attendant email folders to Ubuntu 24.04. I have done this before between… (ďalšie informácie)

I set up Thunderbird on Debain 13 OS "Trixie" and then migrated (or tried to) my profiles.ini and attendant email folders to Ubuntu 24.04. I have done this before between Linux and even Windows installs, copying the folders over. Usually that is all you need to do to migrate emails and 'set up'. However, migrating from Debian to Ubuntu causes issues, namely the import is rejected by TB. At first, I thought perhaps Debian is using a newer version of Thunderbird and Ubuntu uses an older version, so I upgraded Thunderbird to a newer version. Import of profiles and folders still crash. This is using the profile import tool in TB.

I have a lot of emails via IMAP and it takes a long time to set them up and about ten gigs worth of emails. Is there anything that can be done?

Otázku položil(a) Inukshuk Pred 1 mesiacom

Na otázku odpovedal(a) Inukshuk Pred 1 mesiacom

  • Vyriešené

Re installed Windows 11, can't get new Thunderbird to recognize existing mail data

I had to install Windows 11 fresh because of multiple issues with my PC (I upgraded from 10 to 11 6 months ago). I installed Thunderbird fresh, and am trying to get it to… (ďalšie informácie)

I had to install Windows 11 fresh because of multiple issues with my PC (I upgraded from 10 to 11 6 months ago). I installed Thunderbird fresh, and am trying to get it to see my existing data with is on my D drive. I browsed to the folder in Account Settings, but it's not showing up. I have years of mail and don't want to lose it.

There are too many options in the help for me to know which are actually related to my situation. I thought I was ready to do this, but am surprised at how difficult it is compared to the last time I did something similar.

Any help, even just pointing me to the right place to look for help, is appreciated!

Thanks!

Otázku položil(a) Jim K Pred 1 mesiacom

Na otázku odpovedal(a) david Pred 1 mesiacom

  • Vyriešené

Moving Thunderbird from Windows 10 to Ubuntu

I have a Windows 10 machine, have been using Thunderbird and pobox for years. In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email… (ďalšie informácie)

I have a Windows 10 machine, have been using Thunderbird and pobox for years.

In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email address and they forward email to up to three servers. I've thereby kept the same email address for a very long time, just changed the address(es) they forward to as I change ISPs, etc. At some point I quit using my ISPs server for my email and just used the one at pobox.com. Pobox was purchased by Fastmail, and so they have some new server names; my old ones have continued to work on my current system.

I use POP3 instead of IMAP because I want the email on my machine, not on a server somewhere. I configured Thunderbird to do this long ago, and so I don't remember details; I've been depending on being able to extract any needed information from its configuration. I am confident I have the password correct; I can log into the web interface to my email, and the password works there.

My new machine is a dual-boot Win11/Ubuntu; my plan is to use the Ubuntu machine almost exclusively and only boot Win11 when necessary. I want to move email operations to the new Ubuntu machine.

I've read info on moving Thunderbird; I find the profiles on the source machine, move up two directory levels, find the equivalent directory on the new machine, copy with replace. I found:

c:\Users\name\AppData\Roaming\Thunderbird

on the Win10 machine, and

Home/snap/thunderbird/common/.thunderbird

on the Ubuntu machine, so I copied the files from the first to the second.

Having done that, when I start up Thunderbird, it displays a page saying "Set up your existing email address". If I do that, of course, it will create a new profile, and I still won't have the old one. I've tried creating it manually, but (a) I don't know how I will then merge it with an old profile and my thousands of email messages, and (b) I'm having trouble figuring out the incoming and outgoing server settings. I remember struggling with that back on Win7 or whenever it was.

Anyway. Anyone got suggestions on what might be going wrong here?

Otázku položil(a) arghvark Pred 1 mesiacom

Na otázku odpovedal(a) david Pred 1 mesiacom

  • Uzamknuté

Where does Thunderbird 104.3 stores the messages?

Hello, Apparently, when changing the name of the .thunderbird folder, to hide it, Thunderbird 140.3.0esr (64 bits) continues to exhibit messages. I do not find where they… (ďalšie informácie)

Hello, Apparently, when changing the name of the .thunderbird folder, to hide it, Thunderbird 140.3.0esr (64 bits) continues to exhibit messages. I do not find where they are located. Any idea? Thanks SG

Xubuntu (Ubuntu 22.04.5 LTS) Thunderbird 140.3.0esr (64 bits) Firefox 128.12.0esr (64 bits) Zotero version 7.0.11 (64-bit) LibreOffice 24.2.5.2 (X86_64)

Otázku položil(a) SuMo Bot Pred 1 mesiacom

Posledná odpoveď od Rick Pred 1 mesiacom

  • Vyriešené

Trying to combine 4 profiles into one on Mac OS Sonoma

Sorry for the long=winded message but I figured it would save time to explain the steps from the beginning. I've been using Thunderbird as an OSB for my archived messag… (ďalšie informácie)

Sorry for the long=winded message but I figured it would save time to explain the steps from the beginning.

I've been using Thunderbird as an OSB for my archived messages from Apple Mail. In that scenario I create a .mbox file of all messages I want to save from a particular year and then import that into Thunderbird into a local folder with the year as the folder name. The version of Thunderbird where I was doing that is 115.10.1

I started testing Thunderbird version 139.0.2 as an Apple Mail replacement with only 2 of my email accounts.

Now I want to convert entirely out of Apple Mail. First I made a backup copy of the entire Thunderbird folder located in the User/Library folder onto an external hard drive that I then disconnected from my computer.

Then I downloaded the latest version 145.0 (aarch64) and installed it. (I still have the other 2 versions on my system) I opened it up and got into the profile manager (troubleshooting then about profiles) and discovered that I have 4 of them. I made the one that contains my archive the primary one. It does not have any connections to a live email account. I've only ever imported an .mbox file. Everything that I've archived is there. This is profile Number 1. I renamed it Archive so I could keep track of it.

Then I opened up each of the other 3 profiles in a new browser in sequence to see what they were.

It appears as if I have one that is empty. it opens up wanting me to set up an existing email address. I closed that one down. It's called Profile number 2.

The next one appears to be the current one for the 2 test email accounts. It has them properly configured, showing messages in the inbox and with the messages that are supposed to be archived off in the local folders I had created as I expect. I am calling this one profile number 3.

The third one first had me add the passwords for the 2 test accounts and then it is pretty close to number number 3 but is missing some of the local folders. This is called profile number 4.

Want I want to end up with is 1 profile. I would prefer to start with the one that has all my archive messages in their local folders, and then add the test accounts including all their messages from profile number 3 with its local folders. Once they are safely moved and part of the Archive profile I would like to delete all three numbered profiles. Once I am down to only one active profile and no others lurking about I plan to slowly start adding the rest of my email accounts moving them one by one out of Apple Mail and into Thunderbird.

I've read the various articles on moving out of Apple Mail into Thunderbird So I believe I can add the Apple email accounts to my Archive profile successfully. I have the import tools so I can import the .mbox files from Apple mail into those accounts.

Where I'm stuck is I can't seem to find an article that gives me detailed instructions on how to combine profiles within Thunderbird. All the articles imply keeping multiple profiles active and I would prefer not to do that.

I am sure I am just not searching properly but I am at a loss as to how to proceed. I do not want to delete any profiles or start adding more accounts until the profiles are cleaned up.

Thanks for reading this long explanation and I appreciate any help anyone can provide.

Otázku položil(a) oogiem Pred 2 mesiacmi

Na otázku odpovedal(a) david Pred 2 mesiacmi

  • Vyriešené

Thunderbird profile installed on new computer from old computer, but local folders data missing

I have installed Thunderbird on a new computer and copied my profile from the old computer as per instructions on the Mozilla site. However on the install on the new comp… (ďalšie informácie)

I have installed Thunderbird on a new computer and copied my profile from the old computer as per instructions on the Mozilla site. However on the install on the new computer the LOCAL FOLDERS, sub folders which I use as archive storage do not contain the messages as per the my old computer. The sub folders are named correctly.

I have attached photos of the sub folders from the old computer showing data in the sub folder and also the new computer showing no data.

Please advise how to retrieve the data for the new computer.

Otázku položil(a) dbw6 Pred 2 mesiacmi

Na otázku odpovedal(a) Toad-Hall Pred 2 mesiacmi

  • Vyriešené

Popup login screen for account that is deleted

I deleted a profile from my Thunderbird account, but I keep getting a popup login screen. I can no longer access this profile. HOW can I get rid of this popup screen? It … (ďalšie informácie)

I deleted a profile from my Thunderbird account, but I keep getting a popup login screen. I can no longer access this profile. HOW can I get rid of this popup screen? It continues to popup every few minutes! Need it to stop!!

Otázku položil(a) Robin Rae Swanson Pred 2 mesiacmi

Na otázku odpovedal(a) Robin Rae Swanson Pred 2 mesiacmi

  • Vyriešené

Migrating Thunderbird from an Ubuntu machine to Debian 13

I have an account on Ubuntu that has several mailboxes. I need to shift (migrate) this to a new computer with Debian 13. So far I have tried to follow the idea of copyi… (ďalšie informácie)

I have an account on Ubuntu that has several mailboxes. I need to shift (migrate) this to a new computer with Debian 13. So far I have tried to follow the idea of copying the hidden thunderbird folder. When I start Thunderbird it has a "Setup your existing email address" page.

This is not easy.

Otázku položil(a) mcleviesteve Pred 2 mesiacmi

Na otázku odpovedal(a) Wayne Mery Pred 2 mesiacmi

  • Vyriešené

Windows 11 Thunderbird showing 2 accounts, only 1 has data in Profile

I added two accounts to my Thunderbird installation, mine and my wife's. Both show the same one Profile folder in Help > Troubleshooting. But when I backup these hug… (ďalšie informácie)

I added two accounts to my Thunderbird installation, mine and my wife's. Both show the same one Profile folder in Help > Troubleshooting. But when I backup these huge folders (Local and Roaming) by copying them, only my email address seems to be present in file and subfolder names, not my wife's. Is her account not there in my Profile? Why? Can I get it in there?

Otázku položil(a) careymann Pred 2 mesiacmi

Na otázku odpovedal(a) Matt Pred 2 mesiacmi

  • Vyriešené

Migrating to Linux - Thunderbird dual accounts?

We're currently on Windows 10 and one of the machines can't update to Win 11 as the hardware is too old. I'm looking at possibly migrating to Linux anyway, as we're alre… (ďalšie informácie)

We're currently on Windows 10 and one of the machines can't update to Win 11 as the hardware is too old. I'm looking at possibly migrating to Linux anyway, as we're already long-time TB and Firefox users. My question is about the migration process and in particular testing/checking the migration is OK, but being able to go back to Windows if needed.

If I start by installing Linux as dual-boot with Windows :

1. Can I leave the TB mailbase on the Windows partition and point the Linux version at the same location (using Settings/Server Settings/Local directory), then use TB on Linux and have the mailbase grow, on the original Windows partition? 2. If so and I need to revert, will the Windows version of TB accept the changes to the mailbase made by Linux? 3. As an issue with Linux is often that you just can't get a program you need in a Linux or browser version, could I e.g. use Linux for most of the time, then boot into Windows to use said Win-only program and at the same time use the Windows' TB until such time as I boot back into Linux? 4. Would the answers to the above differ between IMAP and POP - we generally use POP on PC with IMAP on our phones/fondleslabs, but also have an IMAP account on the PC for if needed. I can imagine that IMAP would facilitate this dual-access better than POP (or would each program have to re-subscribe to IMAP folders when you switch OS), but I'd really like to continue with POP for a fair number of reasons.

Thanks in advance

Otázku položil(a) Cliff Pred 2 mesiacmi

Na otázku odpovedal(a) david Pred 2 mesiacmi

  • Vyriešené

Since shared profiles are no more...best solution?

I have two installations of Thunderbird with each being on a different bootable partition of the same drive so they never get used simultaneously. When I was able to asso… (ďalšie informácie)

I have two installations of Thunderbird with each being on a different bootable partition of the same drive so they never get used simultaneously. When I was able to associate both Thunderbird installations to the same profile it was seamless.

My need is to continue having Thunderbird on both partitions but to be able to keep synchronization. I can create two identical profiles set up in IMAP but I assume this will allow for messages already downloaded by the first instance and then subsequently downloaded by the second be flagged as unread. This seems trivial but a moderate inconvenience still. Add to that, I have quite a few accounts in this profile and would find it daunting to have to input completely again all this info. Hoping for a simpler solution.

I also just did the usual copy/paste of the currently used shared profile to the default profile folder for the instance of Thunderbird that alerted me of its inability to use a shared profile but am finding this is not enough to produce an operable profile. Seems it has been flagged as unique to the other partition's Thunderbird (which is on the currently inactive partition).

Any suggestions would be greatly appreciated.

Otázku položil(a) trashacct_14 Pred 2 mesiacmi

Na otázku odpovedal(a) Toad-Hall Pred 2 mesiacmi

  • Vyriešené

Multiple profiles using the same email address

Hi All, I have recently upgraded to a new PC, reinstalled Thunderbird and imported my profile from my previous machine. However, there are now two profiles using the sam… (ďalšie informácie)

Hi All,

I have recently upgraded to a new PC, reinstalled Thunderbird and imported my profile from my previous machine. However, there are now two profiles using the same email address and I am experiencing that some of my emails go to one profile and not the other or vice versa. This means that if I delete one of the profiles I will lose the emails that are in there but not in the other.

Do you know how I can resolve this?

Kind Regards,

Mike

Otázku položil(a) Mike Burman Pred 2 mesiacmi

Na otázku odpovedal(a) david Pred 2 mesiacmi

  • Vyriešené

Empty files within profile

Hi, I am about to transfer my profile to a new computer, and have noticed that my profile contains many empty files - about 300 AlternateServices-???.txt, and about 200 f… (ďalšie informácie)

Hi, I am about to transfer my profile to a new computer, and have noticed that my profile contains many empty files - about 300 AlternateServices-???.txt, and about 200 folderCache-???.json files.

Can I safely delete these?

Many thanks!

Otázku položil(a) earwigs Pred 2 mesiacmi

Na otázku odpovedal(a) david Pred 2 mesiacmi