Showing questions for topic:
Zobrazenie otázok označených:

Can't log in to Google in Firefox using passkey

I've created a passkey for logging in to Google. When trying to log in to Google within Firefox on my Pixel 9 phone, I'm automatically taken to the page where I should b… (ďalšie informácie)

I've created a passkey for logging in to Google.

When trying to log in to Google within Firefox on my Pixel 9 phone, I'm automatically taken to the page where I should be prompted to enter my passkey, but no prompt actually appears, so there's no way for me to actually enter my passkey. (See attached screenshot.)

To be clear, I can still tap "Try another way" and log in using other methods, such as via an approval prompt sent to my other devices.

This problem does not happen on my Samsung tablet. When I try to log in to Google within Firefox on my tablet, I'm given the choice to log in via various methods, and if I choose to use a passkey, I *am* given a prompt to enter my passkey.

Any idea what the problem could be?

Otvorené 4 239

ID.me passkey prompt stopped working

Have been using the the mobile Firefox app for years and have had the passkey set up a while ago for ID.me Recently stopped working, while Chrome on same device works as … (ďalšie informácie)

Have been using the the mobile Firefox app for years and have had the passkey set up a while ago for ID.me

Recently stopped working, while Chrome on same device works as intended.

Any new setting blocking the passkey that can be changed?

Otvorené 1 155

2 email notifications

I signed into my account earlier today. I received one email from you with a code to insert. Once this was done I then received 2 notification emails acknowledging my hav… (ďalšie informácie)

I signed into my account earlier today. I received one email from you with a code to insert. Once this was done I then received 2 notification emails acknowledging my having signed in. Is this normal practice or, do I have something to be concerned about. Your comments would be appreciated, thank you. Kind regards J A Campbell

Otvorené 173

"Incorrect password " response, but password is correct

I am trying to setup a new phone to use the same account as an older one. I would like to be able to use either of them interchangeably. When I go to accounts.firefox.com… (ďalšie informácie)

I am trying to setup a new phone to use the same account as an older one. I would like to be able to use either of them interchangeably. When I go to accounts.firefox.com aon the new phone and put in my email and password, the result is "incorrect password". I have checked, double-checked and triple-checked the details and they are correct. Old phone is a Pixel 7 pro and new one is Samsung Galaxy S26 Ultra.

Uzamknuté 1 117