Fórum podpory Firefox

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work.

From Alex

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when playing back in-browser. If I try to jog/skip through the audio, certain portions will cause the time to continue advancing, but Firefox will not play any audio back. Here's a sample. Note that if you allow the full URL to be loaded, then load the stream into VLC, VLC is able to play the audio just fine without any issues.

Possibly similar questions:

• https://support.mozilla.org/en-US/questions/1378321

Sirs,

Did an update just kill the Keeper Security extension? I cannot login. Also cannot connect to Goose VPN website, wich is very strange since it is a security company.

Firefox crashes when I click on a box in MS Excel (and possibly other MS programs) then move to the browser to paste or not paste. This has been a problem for months now and I've reported this months ago (Oct. 3rd). Does anyone have a fix to this? I've refreshed it and it has been updated (and windows is always up to date too).

Thanks!

Hello

I have recently had to reload my laptop. Before I did so I synced all my passwords, bookmarks, history etc. When I have reloaded Firefox onto my device all my data is missing. Please can you help as I need all my passwords and bookmarks for work.

Thanks

Charlotte

is het mogelijk dat het opslaan van documenten via firefox automatische voorzien worden van een firefox extension? Kan het zo zijn dat als je firefox verwijdert deze documenten dan niet meer toegangelijk zijn?

Als dat zo is hoe kan ik dit dan weer herstellen?

Hi,

I have an issue that about:config > browser.link.open_newwindow keeps setting itself to '2', so I have to repeatedly go in and reset it to '3'.

Not entirely sure what could've caused this, all I've been able to find is this here support article with another bloke having the samme issue, but what seemed to be only once.

I haven't done much in way of troubleshooting, as I'm not really sure how to go about doing that for a browser.

If I had to guess, it would be either something updating, or an extension yanking my chain, so here's the list of every extension I have installed:

1Password - Password Manager Allkeyshop - Compare Game Prices Bitwarden - Free Password Manager Buster: Captcha Solver for Humans Dark Reader Disable YouTube Cards Duplicate Tab Shortcut Fast Copy Links Honey NordVPN - A VPN Proxy Extension for Firefox Return YouTube Dislike Tab Reloader (page auto refresh) uBlock Origin

The Firefox "New tab" page shows quick-navigation buttons. At the top right of each button, the 3-dot menu has an Edit option. On the edit dialog is a link "Use a custom image", which then prompts you for a image URL.

I've tried pointing this to images in my Google Photos (a 1024x1024 .JPG), using an open-shareable link, but it doesn't work.

a) What format does the icon image have to be in? b) Are there any limitations on the URL? c) Is there a way to use a locally stored icon image?

Any guidance would be most welcome! Thanks :)

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox I have repeatedly re-installed Firefox but then have to reset all my preferences/bookmarks/etc. and the problem re-appears randomly. I just restarted Firefox and THIS TIME it worked! Normal heading: (attached) Top of Screen/Heading when error appears: No "Get Support Mozilla Support - Mozilla Firefox/no Tabs line/no bookmark toolbar/ no - + X in upper right corner" --->have to do a CTRL ALT DEL to terminate the program. This is a new ASUS Vivobook 15 Computer with Windows 11 that I've had only a week.

I used Firefox Sync when I bought my new computer and it worked perfectly. This time, I had to reset my computer and forgot my password. Using my account associated email, I reset my password and my information was gone.

Hello,

  I have problem when i open WAC (Windows Admin Center v "1.5.2306.14001" ). 
Welcome page downloaded very long time, but i haven`t any error for debuging. 

On other browsers working normally.

Reinstall brw + Clear cash , cook +

 If u have any solution, i will be very glad. Thanks

Hello, I always use Firefox logged into my Mozilla account.

Yesterday I went to a (legitimate) site, that I had never visited before and only read one page. I didn't click on anything on that site/page, I only read that one page and left the site. Not long afterwards, I received a promotional email from that site stating "Thanks for stopping by!".

My question is: how did they know my email (the email used by my Mozilla account)? I have never received emails from that site, and as I said, I never visited it until then.

Does Firefox expose the Mozilla account email when visiting sites? This is pretty troubling. I would appreciate any input you have. Thanks

I switched from Chrome to Firefox a couple weeks ago. Everything seemed to go fine at first but now my laptop is not syncing bookmarks with my Android phone or desktop PC. My about:sync-log is filled with errors every few minutes. When browsing through them, I see a common reference saying the master password is locked and it can't sync but the primary password option is unchecked in my settings. Interestingly, nothing happens when I click sign out under my profile and I have to go to the Mozilla manage account screen and sign out from there. Sometimes when I do that and log back in, bookmarks will sync once and then error out again. Any assistance you can provide would be appreciated.

Hello! I'm on Windows 11 and when trying to update QBittorrent, if I download the last setup.exe from it's official source with Firefox, the file won't open. No error message, no crash, nothing. No amount of double click or "run as admin" will get it to budge. I've had the problem with the last three versions of QBittorrent.

However, when I download the same .exe from the same website with Microsoft Edge, it runs like a charm and I'm able to update QBittorent.

What's weird is that it's not even consistent; I always get that bug with QBittorrent but the other .exe files I downloaded run just fine. I only use Windows Defender for malware protection and it doesn't see the QBittorrent file as a menace. I tried downloading the file to another location than my desktop but the issue persists.

Is there something I can do to fix this?

Have a nice day!

Unable to install Firefox on WIN11. Wants to create a profile but get "An unexpected error has prevented your changes from being saved. (This is a new Desktop unit I received today and have not had any problems with WIN10.