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Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db files… (ďalšie informácie)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Otázku položil(a) LHien Pred 2 týždňami

Na otázku odpovedal(a) Dropa Pred 2 týždňami

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Profile refuses to transfer correctly to new computer

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at al… (ďalšie informácie)

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at all. It copied all of my bookmark data, settings, logins, themes, add-ons, etc last time. This time it refuses to read any of the files copied. No add-ons, no bookmarks no nothing. I need this taken care of ASAP as this comptuer is on it's way down and the monitor likely only has days left the way it's running. Why does copying profiles no longer work? I know how to do it and I did the exactly the same as I did before. It's been an hour fighting with it and nothing is working. I need this done ASAP.

Otázku položil(a) jen26 Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

  • Vyriešené

SERP problem

At some point in the near past, when I search for any answer or tutorial, the SERP shows them in black even though my theme is dark... I can't see or read them. I tried g… (ďalšie informácie)

At some point in the near past, when I search for any answer or tutorial, the SERP shows them in black even though my theme is dark... I can't see or read them. I tried googleing but no luck. Any tips?

Otázku položil(a) Ivor Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

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  • Archivované

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (ďalšie informácie)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Otázku položil(a) miszluuna Pred 6 mesiacmi

Na otázku odpovedal(a) Terry Pred 6 mesiacmi

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Certain text turned dark in my dark theme

FF is fully updated. I use the dark theme, no issues up til now. Suddenly text in certain sections of my browsing is dark. I've tried changing themes, using system color… (ďalšie informácie)

FF is fully updated. I use the dark theme, no issues up til now. Suddenly text in certain sections of my browsing is dark. I've tried changing themes, using system colors and not, nothing fixes it. I just want to be able to read all the text on my page again. See images for what I'm referring to. Any help is appreciated. Ff version 104.0.2 (64-bit) Windows 10

Otázku položil(a) BladedxRayne Pred 2 týždňami

Na otázku odpovedal(a) cor-el Pred 2 týždňami

  • Vyriešené

104.0.2 update has shrunk text size on all websites and is causing webpages to display improperly

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites. The tw… (ďalšie informácie)

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites.

The two major issues are as listed in the title, all text is about 10-20% smaller, the ui elements displayed within web pages are also shrunk to this same degree (zooming in the page just makes everything appear distorted and thus is not an acceptable fix), and many parts of text or coding are broken on pages that cause them to display the wrong colors which make many sites all but impossible to read.

I do not utilize any of the windows settings for zooming or making text larger, I've already attempted to clear cache and cookies, and thus far I can't find any way to resolve the issue. To be clear, this is a firefox issue because other browsers such as chrome still display everything perfectly.

Otázku položil(a) SchwhatNow Pred 2 týždňami

Na otázku odpovedal(a) SchwhatNow Pred 2 týždňami

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Delete Firefox Account

Hello, I would like to delete my Firefox account which currently uses an email that no longer exists. I still have access to the account. I can't seem to add a secondary … (ďalšie informácie)

Hello,

I would like to delete my Firefox account which currently uses an email that no longer exists. I still have access to the account. I can't seem to add a secondary email and set to primary as that process requires a validation code be sent to the non-existent email address on file. Can you help me delete the account please?

Thank you, Chris

Otázku položil(a) chris.mattei44 Pred 2 týždňami

Na otázku odpovedal(a) cor-el Pred 2 týždňami

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My firefox browser keeps telling me that the server is not found everytime I use the search browser

Every time I try to use the search function I get this message, saying that they can't find the URL. I've already tried checking my connection, my firewall, restarting my… (ďalšie informácie)

Every time I try to use the search function I get this message, saying that they can't find the URL. I've already tried checking my connection, my firewall, restarting my computer, using the troubleshoot mode, and uninstalling + reinstalling again. Can somebody please help?

Otázku položil(a) bluestorm801 Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

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  • Archivované

bookmark star has disappeared

my bookmark star has disappeared from the search bar ( along with the little page icon for the more friendly reader version) weirdly when I opened this help page it is pr… (ďalšie informácie)

my bookmark star has disappeared from the search bar ( along with the little page icon for the more friendly reader version) weirdly when I opened this help page it is present again, but then when I try to reopen another tab it's gone again

been looking for a remedy can't find one that recent doesn't talk about the 3 little dots in the search bar

Otázku položil(a) Velvet Torpedo Pred 6 mesiacmi

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 6 mesiacmi

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Some font are still dark on dark theme

on some pages google/twitch some fonts are dark on dark theme, refreshing pages, changing themes (using default mozilla dark theme) doesnt fix it... so it sometimes distu… (ďalšie informácie)

on some pages google/twitch some fonts are dark on dark theme, refreshing pages, changing themes (using default mozilla dark theme) doesnt fix it... so it sometimes disturb me .

Otázku položil(a) jakuboleszczuk Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

  • Vyriešené

Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are auto… (ďalšie informácie)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Otázku položil(a) tomchopin Pred 3 týždňami

Na otázku odpovedal(a) cor-el Pred 3 týždňami

  • Vyriešené

Lots of text is suddenly a different font

I was browsing a site when suddenly most of the text got almost unreadably small. I was just scrolling and I don't think I had my hand on the keyboard so I don't think I … (ďalšie informácie)

I was browsing a site when suddenly most of the text got almost unreadably small. I was just scrolling and I don't think I had my hand on the keyboard so I don't think I accidentally activated a shortcut. I checked on another site and I noticed it's now a different font than it was before. I tried reloading firefox and my laptop and it didn't change anything. What did I change? My default font setting is lora, which isn't the font things have changed to

Otázku položil(a) ntpk Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

  • Vyriešené

Text display problems on different websites

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens … (ďalšie informácie)

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens 1-2 of Twitch and Giant Bomb, respectively), and others have had their default text size rapidly shrink (see screen 3 of a Wikipedia page), with no warning. What was fine yesterday is no longer working correctly today. I tried disabling and re-enabling different extensions and clearing my whole browser cache and that does not seem to have helped. Is there any explanation or quick fix for these issues on the way or a way I can roll back to 104.0.1 until the problem has been solved?

PS: I'm also using the latest version of Windows 10 and my video card (Radeon RTX 480) drivers and neither have had any updates in the past 24 hours.

Otázku položil(a) amendele Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

  • Vyriešené

Font Size of main content on all sites renders at 13px after waking from sleep

All of a sudden, after waking my computer from sleep, I found that many websites in Firefox are displaying the main text content at 13px, ignoring font sizes specified in… (ďalšie informácie)

All of a sudden, after waking my computer from sleep, I found that many websites in Firefox are displaying the main text content at 13px, ignoring font sizes specified in CSS etc. I first discovered this on my organization's website, I thought it was a browser cache issue, but it has persisted. The text content on our front page is all the correct size, but everything on the website that is "main content" text that is not in a heading tag, like blog post or regular page content, is rendered at 13px. Other sites like Wikipedia load this way as well. In private mode, the issue disappears. In Chrome, the issue does not occur.

I have cleared all cookies, browser cache, site data, history, and the problem persists. I have checked the default font settings in Firefox, the checkbox saying websites should override the font settings is already checked. Zoom is set to 100%. I updated to the latest version in the course of restarting, and it didn't fix the issue either.

In the attached screenshot, the examples on the left are in regular Firefox windows. On the top right, a page on our site is displayed correctly in Firefox private mode. In the bottom right, Wikipedia is displayed correctly in Google Chrome.

Otázku položil(a) zbCanAdv Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

  • Vyriešené

Sudden change in font

Hi all, Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting. Image attached also show that this change h… (ďalšie informácie)

Hi all,

Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting.

Image attached also show that this change has caused some misaligned numbers on a browser.

Is there a way to revert text to my previous settings?

Otázku položil(a) cyberviper05 Pred 2 týždňami

Na otázku odpovedal(a) Pete Pred 2 týždňami

  • Vyriešené

Containers keyboard shortcut doesn't work

I've been using multi-account containers for a long time. I've always used 'ctrl + shift + # of container' to open new tabs in a specific container. Recently, that featur… (ďalšie informácie)

I've been using multi-account containers for a long time. I've always used 'ctrl + shift + # of container' to open new tabs in a specific container. Recently, that feature has stopped working - but only for some containers? I can still open containers 1 and 2 using that shortcut, but my other containers just don't respond.

I've tried deleting the unresponsive containers and creating new ones, but that doesn't fix the problem. They work great otherwise - I can still open them with my mouse. Is there a fix for this?

Otázku položil(a) captainblue Pred 3 týždňami

Na otázku odpovedal(a) captainblue Pred 3 týždňami

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.pdf is always opening as a download and file in new version Windows 10, 104

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep… (ďalšie informácie)

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep it from becoming a download?

See image to see what is happening. This did not happen with any of the older versions.

Thank you so very much for your help!! T.S.

Otázku položil(a) ToSt Pred 3 týždňami

Na otázku odpovedal(a) ToSt Pred 3 týždňami

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when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (ďalšie informácie)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Otázku položil(a) danielos2 Pred 3 týždňami

Na otázku odpovedal(a) danielos2 Pred 3 týždňami

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lines are jammed together on yellowpages.com

When I go to yellowpages.com everything looks as it should until I type in the business I want to look up. The screen that pops up offers the suggestions of businesses i… (ďalšie informácie)

When I go to yellowpages.com everything looks as it should until I type in the business I want to look up. The screen that pops up offers the suggestions of businesses it has selected to view. But the lines are all jammed together making it quite difficult to read. Something is awry because on Edge this does not happen. Screenshot attached.

Otázku položil(a) jworks Pred 3 týždňami

Na otázku odpovedal(a) jworks Pred 3 týždňami

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Cannot drag the scroll slider with touch screen after updating to 104.0

I am using Windows 10. The Firefox on my laptop is just updated to 104.0 and I realised that I can no longer drag the slider of the scrollbar on a webpage with the touch … (ďalšie informácie)

I am using Windows 10. The Firefox on my laptop is just updated to 104.0 and I realised that I can no longer drag the slider of the scrollbar on a webpage with the touch screen of my laptop. I can still drag the sliders of the History sidebar and bookmark library though. Is this change intended? Or is my Firefox profile just messed up after the update?

Thank you.

Otázku položil(a) beterc Pred 1 mesiacom

Na otázku odpovedal(a) beterc Pred 3 týždňami