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Microsoft Media Feature Pack Problem

Hi all, Recently and without anything being done, Mozilla does not play Videos of YouTube and similar websites and at the top of the page, it asks me to install the "Micr… (čítať viac)

Hi all, Recently and without anything being done, Mozilla does not play Videos of YouTube and similar websites and at the top of the page, it asks me to install the "Microsoft's Media Feature Pack" (attached file) . When I go to the Microsoft website and download the suitable feature pack (for win 10), the problem still persists. Really bothering, have to use other browsers to watch movies. Bests,

Otázku položil(a) m.shojaati1 Pred 17 sekundami

I have always need connexion for Google ?

Hello everybody and sorry for my English I have all time this screen for connexion at the Google. I connect all the time but the authentication comes back Help :D … (čítať viac)

Hello everybody and sorry for my English

I have all time this screen for connexion at the Google. I connect all the time but the authentication comes back

Help :D

Otázku položil(a) gyzmonicolas Pred 53 minútami

Posledná odpoveď od jscher2000 Pred 2 minútami

  • Vyriešené

Wrong Version of Firefox reported

I am running latest version of Firefox 82.0 (64-bit) but most of the systems are reporting my browser version to be Firefox 56. My privacy.resistFingerprinting is set to… (čítať viac)

I am running latest version of Firefox 82.0 (64-bit) but most of the systems are reporting my browser version to be Firefox 56. My privacy.resistFingerprinting is set to" FALSE". Any other way to get the correct version of FF?

Otázku položil(a) chillipepper Pred 7 hodinami

Na otázku odpovedal(a) FredMcD Pred 4 hodinami

Windows reset deleted Firefox along with bookmarks and passwords

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install updat… (čítať viac)

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install update). I worked with a Microsoft Tech for two days and she was unable to get the update to complete successfully. The final step was to try do a Windows "Recovery" and run the "Reset this PC".

A message stated apps would be deleted but it also stated it would keep my "personal files".

Ultimately, the "Recover" and "Reset this PC" worked and I was finally able to update my Windows to build 1909. However, in the process it appears to have deleted Firefox and all my login data, websites, bookmarks, favorites and passwords.

Once again i worked with a Windows tech to see if we could get Firefox data back but the "Window.old" doesn't appear to have kept any Firefox data as every account "Administrator", "User", "My Name", Visitor and Default either have no Firefox folder, contains no files in the Firefox folder, or has a file with today's and is only a few kb's in size. Also, the Firefox "Import and Backup" feature doesn't have any files saved except one that is dated today has 11 items and is 1kb.

The Windows tech stated I may be able to contact Firefox and gain access to my information using my login, email, phone number type credentials to verify my identity.

As anyone reading this can understand I'm lost without this data. I have close to seven years worth of passwords, bookmarks and folders saved in that Firefox. I literally can't login to anything because not only do I not know the passwords but I don't know any of the login names either. This means resetting an account or password on a majority of my websites like banking, medical, etc...is virtually impossible.

Thanks in advance for anyone reading this and I hope what I'm asking makes sense.

Basically, I'm just hoping my information may be saved on the Firefox side a cloud server or something and I'm hopefully able to gain access to it talking to the community or Firefox tech support?

I do have access to my email on my phone but I can't see or reset the password on it either because it asks me to enter my email password in order to get to the area that allows me to reset the password.

Otázku položil(a) AlatorreInWA Pred 8 hodinami

Posledná odpoveď od jscher2000 Pred 24 minútami

Shortcut to directly screenshot a full page.

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that. Is ther… (čítať viac)

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Otázku položil(a) binki Pred 7 hodinami

Posledná odpoveď od p34nut Pred 1 hodinou

Flash Player Update foor Firefox from Performoverlyoriginalapplication.icu

Just received a supposed Firefox Update Marked "Important Firefox update available. Click "Install" to continue" Yet when I click the Install I get a Warning " You are at… (čítať viac)

Just received a supposed Firefox Update Marked "Important Firefox update available. Click "Install" to continue" Yet when I click the Install I get a Warning " You are attempting to install an add-on from 'performoverlyoriginalapplication.icu. Make sure you trust this site before continuing" Is this a legitimate Firefox update, and IF IT IS - why do I get that warning from Firefox. I do NOT know, so therefore can NOT "trust" performoverlyoriginalapplication.icu. Can someone who knows this subject better PLEASE advise whethere this is a legitimate update for Firefox and can they be trusted. Also IF that is the caes why does Firefox send me a "warning"???? Thanks for your help.

Walt

Otázku položil(a) Walt Pred 2 hodinami

Localized Screen Tearing

Right, so, this is genuinely a weird one - Wherever the bottom of my scrollbar is, whenever I scroll, it will have a tearing effect on the text above and below it- as if … (čítať viac)

Right, so, this is genuinely a weird one - Wherever the bottom of my scrollbar is, whenever I scroll, it will have a tearing effect on the text above and below it- as if its trying to decide "Am I up here? or down here?" I have no way of capturing this via screen shot, I've disabled Hardware acceleration for a previous issue (Firefox would flicker on certain pages, and outright crash). I can't find an issue with my graphics drivers, as everything else runs and works as standard as normal. It's only firefox that has this issue, as Edge and Chrome work perfectly fine.

Otázku položil(a) Grier Pred 4 hodinami

Why is Firefox using too much ram and how to fix it?

Firefox according to task manager is using around 3gig of ram. I'm having trouble clicking on anything because there is a delay. I've uninstalled what few add-ons i had a… (čítať viac)

Firefox according to task manager is using around 3gig of ram. I'm having trouble clicking on anything because there is a delay. I've uninstalled what few add-ons i had and no improvement. My pc is Intel I59400f running windows 10 with 8 gig ram plus gtx1660 super with 6gb ram too

Otázku položil(a) james_t_mumu Pred 8 hodinami

Posledná odpoveď od FredMcD Pred 4 hodinami

Secure connections without exceptions is forcing use of other browsers

Please bring back "exceptions" to security blocks. We are being forced to use alternate browsers due to lack of connection exceptions. I could bring up and use a site, bu… (čítať viac)

Please bring back "exceptions" to security blocks.

We are being forced to use alternate browsers due to lack of connection exceptions. I could bring up and use a site, but could NOT cancel a monthly recurrent charged membership due to FF connection "security" impositions.

I had to use Microsoft Edge to stop my credit card from being charged.

When you do not allow exceptions, you are absolutely dictating what we are "allowed" to connect to, as well as forcing the use of other browsers.

If some people are too stupid to have internet security, and too stupid to know better than to go to websites they do not know to be secure, and make an exception anyway, So be it on them. The rest of us do not want to be handicapped, having to jump through hoops to complete our business.

Otázku položil(a) BertD FireFox Pred 11 hodinami

Posledná odpoveď od Wesley Branton Pred 4 hodinami

ACCIDENTAL DELETION OF BOOKMARK FOLDER

How can I restore or get back a folder in my bookmarks that had ALOT of favorite sites in it? I was in my bookmarks and accidentally deleted a ENTIRE folder of bookmarks… (čítať viac)

How can I restore or get back a folder in my bookmarks that had ALOT of favorite sites in it? I was in my bookmarks and accidentally deleted a ENTIRE folder of bookmarks (probably 100 saved websites). I dont remember when the last time I did a BACKUP of my favorites folder and I think that I added websites to the folder just within the past week. How can I get them back? There is no "Recycle bin-type thing to restore from. HELP!

Otázku položil(a) Erin & Symba girl Pred 7 hodinami

Posledná odpoveď od FredMcD Pred 4 hodinami

  • Vyriešené

trying to find bookmarks after i DID NOT listen to Mozilla warnings about installing older version

PLEASE, someone tell me my old bookmarks are living somewhere on laptop. I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, … (čítať viac)

PLEASE, someone tell me my old bookmarks are living somewhere on laptop.

I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, did not even set up a profile b4 trying to install previous version (b4 82.0). Years worth of bookmarks are gone.

Used help topics to try the Import/Export-Restore Bookmark option. However the only json Mozilla extension I could find was related to my last attempt.

Running Wins 10-Mozilla/Firefox updated to 82.0 this morning. After the update my screen began to flicker and pull up sections of page in dark black. After verify the issue was with Moz I tried to revert back to older version. I was frustrated bc of the screen issues and as stated-did NOT do anything strongly suggested b4 going to previous version.

Although I chose previous version (64 bit) I actually ended up with a newly installed 82.0 However all bookmarks still gone & just icing on cake the flicker is still there.

Any help would mean to world. Thnx

Otázku položil(a) Michelese Pred 6 hodinami

Na otázku odpovedal(a) jscher2000 Pred 5 hodinami

While in web app mode, links in Google Calendar app do not open.

I opened Google Calendar as a web app in Firefox by opening it in my Firefox Developer Edition browser and clicking the "page options" button (three dots side by side in … (čítať viac)

I opened Google Calendar as a web app in Firefox by opening it in my Firefox Developer Edition browser and clicking the "page options" button (three dots side by side in the address bar).

In Google Calendar, I clicked on an event in my schedule that had a link attached. When I clicked the link, nothing happened and I wasn't redirected.

The specific link isn't the problem- all of my Google Calendar event links open when I click on them in the regular Firefox browser, and they also work when I click on them in the Microsoft Edge web app mode. As far as I can tell, only my Google Calendar event links have this issue, and only in Firefox Web App mode.

I tried restarting my browser with add-ons disabled and the problem still occurred. Appreciate any help.

Otázku položil(a) tjnpo Pred 4 hodinami

Can not open/preview/download PDF attachment files in Outlook using Firefox Browser

When I try to preview/open/download PDF attachments from email (outlook.live.net/OWA) I get the following error message Error Code 500 ExceptionName "OwaHipRequiredExce… (čítať viac)

When I try to preview/open/download PDF attachments from email (outlook.live.net/OWA) I get the following error message Error Code 500 ExceptionName "OwaHipRequiredException" FaultMessage "HipRedirectStartUpVerdict=LowCostHipRequired" IsTransient false ResponseCode "ErrorInternalServerError"

I suspect this is a Firefox browser issue. I worked with Outlook technical support and when I open outlook as a stand alone app., I don't have the problem. Also, my pc/laptop has two accounts on it. One for me as an administrator and one for my wife as a user. When I'm in my wife's account, I don't have this problem. Same software browser, etc.

Any help would be greatly appreciated. Thanks

Otázku položil(a) Len Belanger Pred 5 hodinami

  • Vyriešené

I lost the bookmark star button from next to the address bar.

Similar to https://support.mozilla.org/en-US/questions/1173871. I accidentally clicked on remove this from address bar (thinking that would remove the bookmark). I ran in… (čítať viac)

Similar to https://support.mozilla.org/en-US/questions/1173871. I accidentally clicked on remove this from address bar (thinking that would remove the bookmark).

I ran into https://support.mozilla.org/en-US/questions/1173871 with no solution but finally figured out how to add it back. But that thread was archived and closed. So I could not respond with a answer. Opening a new thread with to post the answer. Hoping that it will help others like myself who ran into this issue.

Otázku položil(a) varun Pred 6 hodinami

Na otázku odpovedal(a) varun Pred 6 hodinami

Video not opening

I get this message “An unanticipated problem was encountered, check back soon Error code: MEDIA_ERR_UNKNOWN Session ID:2020-10-20:8117ac79cc43f4e46e86f86 Player Element I… (čítať viac)

I get this message “An unanticipated problem was encountered, check back soon Error code: MEDIA_ERR_UNKNOWN Session ID:2020-10-20:8117ac79cc43f4e46e86f86 Player Element ID: video-21b240” when I click on an embedded video in the major online news outlet in New Zealand ‘ it seems to only occur with Firefox. Videos open when in safe mode.

Otázku položil(a) Robert Pred 6 hodinami