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  • Archivované

I Do not get any confirmation email for account

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a e… (čítať viac)

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Otázku položil(a) jonsalve Pred 3 rokmi

Posledná odpoveď od guigs Pred 3 rokmi

  • Archivované

Firefox keeps sending "New sign-in to Firefox" emails,but fails to start syncing.

I cannot just get sync to start. It continuously asks to confirm the SignIn, when tried to sync. Then it keeps sending "New sign-in to Firefox" every time it asks to sign… (čítať viac)

I cannot just get sync to start. It continuously asks to confirm the SignIn, when tried to sync. Then it keeps sending "New sign-in to Firefox" every time it asks to sign in again.

The menu-window always just shows "Reconnect to sync..." After clicking it, it opens: about:preferences#sync There is "Sign in to continue". I sign in with the correct user+pass, it sends Email "New sign-in to Firefox", and goes to about:preferences#sync There again it asks "Please sign in to reconnect user@email" and it shows a pop-up window "Sync, enabled, Firefox will begin syncing momentarily."

... and that continues over and over again, email-box is getting new "New sign-in to Firefox" every time and it annoyingly refuse to start to sync.

The syncing with that firefox-account works with Android phone and Android-tablet, but not with Firefox v50.1.0 in Fedora Linux.

No proxies are in use. No NoScript-extension. uMatrix extensions has "enable everyting from *".


No proxies are in use.

Otázku položil(a) zimon Pred 3 rokmi

Posledná odpoveď od Kazenoryu Pred 3 rokmi

  • Archivované

can't sign in to my account

I try to sign in to my account for add ons and themes and it doesn't accept my password. When I request a password reset, it doesn't send it to my email. How can I get my… (čítať viac)

I try to sign in to my account for add ons and themes and it doesn't accept my password. When I request a password reset, it doesn't send it to my email. How can I get my account back? I have all of my favorite themes saved on there. I can still sign in from firefox setting to sync settings, but can't sign on to the addons site.

Otázku položil(a) notslow Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

Email with confirmation link does't arives.

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used i… (čítať viac)

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

Otázku položil(a) maciejszupiluk Pred 1 rokom

Posledná odpoveď od AliceWyman Pred 10 mesiacmi

  • Archivované

I did not receive a password reset at my E-mail address.

Please send me a password reset to the E-mail address given. I followed your instructions to do this. What's wrong? David [Personal information removed by moderator. P… (čítať viac)

Please send me a password reset to the E-mail address given. I followed your instructions to do this. What's wrong?

David

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Otázku položil(a) daviddmccullough678 Pred 3 rokmi

Posledná odpoveď od guigs Pred 3 rokmi

  • Archivované

I cannot download attachments in my Yahoo email. I have tried to sign in to Firefox help to reset my support password but it has not sent me any link in 3 tries

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I trie… (čítať viac)

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I tried 3 times to do a password reset but I never received a reply to my email address. My email address is: ************@yahoo.co.uk. I had followed the Firefox help suggestions to fix my problem of being unable to open attachments of any format in my yahoo mail and cleared all of the Firefox Cache and Cookies. A blue folder appeared on my MacBook Pro laptop called "Old Firefox Data". Since this did not fix my inability to open any attachments in my Yahoo Mail (New Mail and not Classic or Yahoo Pro), I need help on what I should do. How do I return to my Old Firefox Data and Settings, fix my problem of being unable to open up attachments in my Yahoo Email and fix the problem of Firefox not accepting my account password or not sending me a link to do this? I do not know how to proceed and it appears that many of my settings are changed or gone. Even my default opening page of: https://uk.yahoo.com/ has gone. What do I do to resolve all of these issues. Many thanks, drrjm.

Otázku položil(a) drrjm Pred 2 rokmi

Posledná odpoveď od FredMcD Pred 2 rokmi

  • Archivované

After a dozen tries, still not receiving email confirmation on my email account.

I'm trying to change password, but am unable to get confirmation of email. Also tried to get confirmation of 'username', but no response to my gmail was received. Tried m… (čítať viac)

I'm trying to change password, but am unable to get confirmation of email. Also tried to get confirmation of 'username', but no response to my gmail was received. Tried many times on two different computers, which have been logged onto to my FF account for such a long time that I have forgotten the password. Tnx

Otázku položil(a) af4ex Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

problem about receiving 6 figures authentication code by email

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there… (čítať viac)

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there another way to go through this process?

Otázku položil(a) elnoichi Pred 1 rokom

Posledná odpoveď od cor-el Pred 1 rokom

  • Archivované

i can't sign in to my account, i do everything that it says to do, then it says email sent to my email account and i can't sign into my account.

i tried to sign into my account, it tells me wrong password. i select forgot password, it says verify imfomation i do that. then it says, sending email to my account, i c… (čítať viac)

i tried to sign into my account, it tells me wrong password. i select forgot password, it says verify imfomation i do that. then it says, sending email to my account, i cannot get into my account to follow the directions from the email that firefox sends me. i've done this 3 times already. i am getting aggravated.

Otázku položil(a) mrodrigue Pred 5 rokmi

Posledná odpoveď od the-edmeister Pred 5 rokmi

  • Archivované

confirm account not from my ip address

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hac… (čítať viac)

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Otázku položil(a) mr aak Pred 3 rokmi

Posledná odpoveď od guigs Pred 3 rokmi

  • Archivované

Can't log in my Firefox support account

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in … (čítať viac)

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in and see are my massages answered and see THAT: "The email used with this Firefox Account is already linked in another profile.", "This account is not active. Please contact an administrator if you believe this is an error". contact the administrator - WHERE is administrator email or ANYTHING that give me a possibility to contact him?! In any non-extremely uncomfort site there's will be a link in "contact an administrator" for I'm not be forced to turn the world upside down in search of this administrator. But there's no link. Ok, I find "contact" button, see standart "contact" page for big companies with large text instead of 1-3 emails, Ctrl+F "administrator" - no matches. WHO should I contact if I have this problem, why this site so intricate?!! Why it's saying "CONTACT administrator" without GIVING CONTACTS of administrator?!! Why can't I log in my account?!!

Otázku položil(a) Титан 2 Pred 10 mesiacmi

Posledná odpoveď od Kiki Pred 6 mesiacmi

  • Archivované

I cannot sign in to my Firefox account, user name is wrong????

With the update to 57, I cannot sign in to Firefox. All sign in info is wrong according to the attempts to sign in, and I am not able to get the ability to change the pas… (čítať viac)

With the update to 57, I cannot sign in to Firefox. All sign in info is wrong according to the attempts to sign in, and I am not able to get the ability to change the password no matter how many times I try....the email from Firefox does not come through to my mailbox.

Otázku položil(a) Dot Pred 3 rokmi

Posledná odpoveď od cor-el Pred 3 rokmi

  • Archivované

YOU sent email to [redacted] because the email address is associated with Firefox A\C BUT whenever I UNSUBSRIBE you say my email isn't in your system?

Dear Mozilla Users Community, I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows: FIRSTLY, you send a… (čítať viac)

Dear Mozilla Users Community,

I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows:

FIRSTLY, you send a message to [redacted by moderator] because the email address is associated with Firefox A\C .... ..... BUT, BUT, BUT ...... Every time I try to UNSUBSCRIBE from all your voluminous e-mails to me ............ .................. You say, and I've copied and pasted this from your UNSUBSCRIBE portal .... .............................. I get this reply from you ....... ..................................... VIZ. "This email address is not in our system. Please double check your address."

FIREFOX, please get your act together --- How can you tell me, FIRSTLY, that you've sent a message to my [redacted by moderator] because the email address is associated with Firefox A\C ....... .............. BUT then, every time I UNSUBSCRIBE --- You tell me that exactly the same email .... [redacted by moderator] .... ............................. Is not in our system. Please double check your address???????

Come on, guys --- this is highly unprofessional -- Your left hand does not know what your right hand is doing!!

My 2nd complaint is that YOU OBVIOUSLY MAKE IT AWFULLY HARD & DIFFICULT TO TRY AND E-MAIL YOU --- JUST TO REACH THIS "SUPPORT FORUM" ---


Guys, I'm not impressed ---- NOT ONE BIT.
With these 2 unsatisfactory and CUSTOMER UNFRIENDLY EVENTS & REALITIES ---
My rating of FIREFOX \ MOZILLA --- Has gone from 10/10 --- DOWN TO 3/10!!

Thank you, and I hope you will pay serious attention --- to my 2 very serious complaints.

Regards, David Blaikie Thunder Bay, Canada

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Otázku položil(a) ----- Pred 2 rokmi

Posledná odpoveď od guigs Pred 2 rokmi

  • Archivované

I get emails from Firefox, but Firefox doesn't allow me to sign in

I tried to login, Firefox would not recognize my password. I clicked on forgot password, didn't get an email. Tried twice. Opened up a new tab, went to login Firefox, p… (čítať viac)

I tried to login, Firefox would not recognize my password. I clicked on forgot password, didn't get an email. Tried twice. Opened up a new tab, went to login Firefox, put in my email as user name and my old password and it took. This is very confusing. MY Questions was to be: I start my computer (I don't leave it on all night) everything boots up, I click on Firefox icon and from there it takes minimum 40 seconds to 60 seconds to finally appear. Why is it so slow? Never use to be? Thanks for any answers you can give.

Otázku položil(a) Sonyy89 Pred 2 rokmi

Posledná odpoveď od James Pred 2 rokmi

  • Archivované

My confirm email is in code and I cannot decipher it. What do I do now?

My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different ema… (čítať viac)

My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different email to be able to send an email for support. Colin

Otázku položil(a) Hollow-Colin Pred 1 rokom

Posledná odpoveď od Wesley Branton Pred 1 rokom

  • Archivované

can't get confirmation e-mail for lost user name

Can't get into my Firefox account, I lost my username and password. I.ve been using the browser for a long time now and never had to go into it. An e-mail confirmation wa… (čítať viac)

Can't get into my Firefox account, I lost my username and password. I.ve been using the browser for a long time now and never had to go into it. An e-mail confirmation was supposed to be sent me, but I never received. Thanks for your help. Carlton

Otázku položil(a) carloa Pred 3 rokmi

Posledná odpoveď od the-edmeister Pred 3 rokmi