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  • Vyriešené

Correct Data Collection

Why does not FF recognize that my OS is windows 11, not incorrectly windows 8? This prevents me from updating to latest FF browser versions newer than 115.37 to 128 and … (ďalšie informácie)

Why does not FF recognize that my OS is windows 11, not incorrectly windows 8? This prevents me from updating to latest FF browser versions newer than 115.37 to 128 and higher. Now, with the popularity of AI, my bank no longer supports FF version 115.37 or lower browsers. Might it be FF is not seeing the correct IP address for windows 11 OS? However, I see nowhere on my FF account to let me or FF correct this error. If this cannot be corrected, this I (and thousands of other users) will have to abandon FF for other more up to date browsers because it looks like google, ms and apple are herding their clients to stop recognizing other browsers, which do not support AI protocols.

Otázku položil(a) pierreblume Pred 2 mesiacmi

Na otázku odpovedal(a) TyDraniu Pred 2 mesiacmi

Why do we have to create a new profile every SINGLE time Firefox updates

Every SINGLE time Firefox update now, we have to create a new profile, EVERY SINGLE TIME. We loose all our open tabs, passwords, history, bookmarks, everything. Why is y… (ďalšie informácie)

Every SINGLE time Firefox update now, we have to create a new profile, EVERY SINGLE TIME. We loose all our open tabs, passwords, history, bookmarks, everything.

Why is yours the only browser that does this, and how do we stop this from happening.

This is having an effect that is starting to drive me away from using all your products.

Otázku položil(a) mbrown9 Pred 2 mesiacmi

Firefox update to 146.0 - not working

Yesterday I tried to update Firefox to 146.0, but the update failed, consistently. Here's what I did: Seeing the usual "There is a new update available"-pop up, I accept… (ďalšie informácie)

Yesterday I tried to update Firefox to 146.0, but the update failed, consistently. Here's what I did: Seeing the usual "There is a new update available"-pop up, I accepted. "About" screen came up. I clicked the button "update to 146.0", but no download started. I waited about 15 minutes, but still no download. I closed the window. Next, I tried the menu option: "Help->About Firefox". "About" screen came up. I clicked the button "update to 146.0". Same as above, no download.

Before anyone asks the obvious questions: Yes, I was connected to the internet the whole time. I checked that by calling up random pages. No, my firewall was not blocking Firefox. No, it was not just one quirky device. I tried it on laptop and desktop both. Yes, I did close and restart Firefox, I even rebooted the devices, and tried again. Same problem.

Now while my workaround (see below) helped, there is still the question of the update process failing in the first place. For me, that brings up two pressing issues at least: 1. Has anyone external tampered with the update process, maybe with malicious intent? It has happened to several software distributors, most recently the guy behind Notepad ++. 2. What happened to people relying on automatic (i.e. not prompting) updates? Did they even notice they were not being updated?

Not a solution, but a workaround: I synced all my setting to my Firefox-account (worked just fine, no problems), downloaded the newest installer, installed the new version on top of the old (worked like a charm), started new version, all just fine. I did not even need to sync my settings back, all was kept intact. Excellent!

Otázku položil(a) harti70 Pred 2 mesiacmi

  • Vyriešené

Update download stalled

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps … (ďalšie informácie)

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps spinning without making any further progress. I'm on a 2020 iMac running Sonoma 14.5 My internet connection is still functioning. I'm wondering what I should do. Is there a way to just cleanly stop and start over? Or stop and continue.

Otázku položil(a) cak Pred 2 mesiacmi

Na otázku odpovedal(a) cak Pred 2 mesiacmi

FireFox Launches Old Version

Each time I open the Firefox Icon on my desktop in AVD, it opens an older version and it prompts me to recreate a profile. I updated Firefox yesterday and brought over my… (ďalšie informácie)

Each time I open the Firefox Icon on my desktop in AVD, it opens an older version and it prompts me to recreate a profile. I updated Firefox yesterday and brought over my passwords and bookmarks. This keeps reoccurring after we fix it each time. Can you help?

Otázku položil(a) sohearn Pred 2 mesiacmi

  • Uzamknuté

firefox deb unattended-upgrades on ubuntu 24.04

I installed firefox on ubuntu 24.04 following the guidelines from https://support.mozilla.org/en-US/kb/install-firefox-linux I followed the direction from the section "I… (ďalšie informácie)

I installed firefox on ubuntu 24.04 following the guidelines from https://support.mozilla.org/en-US/kb/install-firefox-linux

I followed the direction from the section "Install Firefox .deb package for Debian-based distributions", adding the https://packages.mozilla.org/apt repository, prioritizing that over firefox snap from ubunto repors and finally installing firefox.

All good, now I have the latest firefox.

Question: what entry should I add to the "Unattended-Upgrade::Allowed-Origins" section of "/etc/apt/apt.conf.d/50unattended-upgrades" in order to enable unattended upgrades for the mozilla repo?

Googling this got me different contradictory recommendations that did not get my system to firefox 146 until I manually run the apt update/upgrade.

Thanks!

Otázku položil(a) SuMo Bot Pred 2 mesiacmi

Posledná odpoveď od SuMo Bot Pred 2 mesiacmi

Mozilla Maintenance Service not working to bypass User Account Control

I updated to version 146 today on Windows 10 and had to use administrator credentials. I have Mozilla Maintenance Service previously installed. I tried uninstalling MMS… (ďalšie informácie)

I updated to version 146 today on Windows 10 and had to use administrator credentials. I have Mozilla Maintenance Service previously installed. I tried uninstalling MMS and then re-installed FF using full installer and selecting the custom option to install MMS. I cannot see the option in Settings..General 'Use a background service to install updates' (Screenshot attached) How can I fix this issue which has been present for some time?

Otázku položil(a) steve1.williams Pred 2 mesiacmi

Trying to update from 10.4Fox

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.… (ďalšie informácie)

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help

Otázku položil(a) Leonard Moniz Pred 2 mesiacmi

Posledná odpoveď od James Pred 2 mesiacmi

  • Vyriešené

Firefox 145.0.1 update fails to load on desktop -- Password Manager Not Working

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to corre… (ďalšie informácie)

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to correspond to the date the access problem started per screenshot #2. Passwords are available on my IOS Phone as normal.

What should I do to restore PW access?

Thanks, Craig Lamison

Otázku položil(a) cwlamison Pred 2 mesiacmi

Na otázku odpovedal(a) Denys Pred 2 mesiacmi

Firefox update notification failure

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2) I still wasn't convinced (Im… (ďalšie informácie)

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2)

I still wasn't convinced (Image 3)

Also, I never opt to "Automatically Install Updates". I don't know how that got selected, but even so, it did not work.

Explanation please?

Otázku položil(a) noel_envode Pred 2 mesiacmi

Posledná odpoveď od Denys Pred 2 mesiacmi

Firefox Keeps Reinstalling and making me create a new profile

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox rest… (ďalšie informácie)

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox restarts, it forces me to create a new profile and I've lost everything I had before.

This happens two or three times a day.

Otázku položil(a) nickada1 Pred 2 mesiacmi

Posledná odpoveď od jscher2000 - Support Volunteer Pred 2 mesiacmi

Firefox Update Stops After a “Challan” Popup — How Do I Fix This?

I’m facing a strange issue after the recent Firefox update. Whenever I try to install or update Firefox to the latest version, the process stops midway and a small popup … (ďalšie informácie)

I’m facing a strange issue after the recent Firefox update. Whenever I try to install or update Firefox to the latest version, the process stops midway and a small popup appears related to a “challan notification” from a website I recently visited.

After this popup appears:

The installation freezes

Automatic updates fail

Firefox sometimes restarts but remains on the old version

No error code is shown, just the interrupted update process

I have already tried:

Clearing cache & cookies

Restarting Firefox

Safe Mode

Reinstalling Firefox manually

Checking firewall/antivirus settings

But the problem still occurs.

I want to confirm:

Is any website notification (like a challan reminder or traffic-alert site) capable of interrupting Firefox updates?

Does Firefox block updates if a previous session was not closed properly due to such popups?

What is the correct method to force a clean update without affecting my browsing data?

Please guide me on how to fix this issue. Thank you!

Otázku položil(a) watraders909 Pred 2 mesiacmi