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why does it delete my read messages in my inbox when I receive new mail? I have two accounts and it only does this on one account.

I have one outlook account and hone hotmail account. When the outlook account receives new mail it moves the read messages to the deleted folder. This does not happen w… (čítať viac)

I have one outlook account and hone hotmail account. When the outlook account receives new mail it moves the read messages to the deleted folder. This does not happen with the hotmail account.

Otázku položil(a) rftrek Pred 4 rokmi

Posledná odpoveď od FredMcD Pred 4 rokmi

  • Archivované

Firefox continually slows or even stops. Have tried all suggested solutions. Is firefox no longer able to cope with media heavy web sites?

I no longer have the time to constantly close down Firefox given the number of times it totally stops when browsing. I am not sure whether this is because of gradually ch… (čítať viac)

I no longer have the time to constantly close down Firefox given the number of times it totally stops when browsing.

I am not sure whether this is because of gradually changes to the browser or because of the increase in the number of websites that are now media heavey.

In the past I could regularly check news sites and leave tabs open to be able to compare articles etc..

This has now become a daily ordeal. One newspaper web site I am forced to use chrome.

Worse still the bloated use of memory is compounded by the excesses of Thunderbird which now also hangs and sometimes stops all processes.

What has gone wrong?

I am still using the same computer system with Windows 7 professional and Office professional.

But over the past 4 years Firefox and Thunderbird performance has dropped.

Currently having only just restarted Firefox is it consuming 143,972K and Thunderbird 86,696K also just restarted.

By comparison Chrome is using 60,000K and Internet Explorer 12,372K, while Outlook is using 7,872 (ie a 12th of Thunderbird) and Eudora 5,356 (a 13th)

Have followed all the various options offered over the past year for solutions. Nothing seems to return Firefox to being the reliable, and for me preferrable, browser.

Otázku položil(a) volunteer Pred 4 rokmi

Posledná odpoveď od guigs Pred 4 rokmi

  • Archivované

Firefox and Thunderbird not responding when attempting to manage files

when I try to download a file, from a web link, with firefox, I see a flashing of the icons on the desktop wallpaper and then firefox hangs until I click on the applicati… (čítať viac)

when I try to download a file, from a web link, with firefox, I see a flashing of the icons on the desktop wallpaper and then firefox hangs until I click on the application windows and appears the "not responding" message on the upper blue bar . The only thing left is to close the application by clicking on the x or by ctrl-alt-del and terminating. Same thing happens if clicking on "menù file --> open file" or it trying to Open file from the "Import and backup" button of the bookmarks library window. In addition, Firefox hangs also when clicking on the Menù "Options" tab.

A very similar thing happens with thunderbird when I try to attach files to new messages that I am composing: desktop flashing and software hangs and I have to terminate it. If i open preferences to browse the

I have tried many solutions for Firefox and for Thunderbird, including safe mode, OS safe mode, Refreshing, uninstalling both of them and reinstalling after deleting every profile folder to be sure to reinstall from schratch. I tried portable versions, uninstalled antivirus (at the moment I am running no antivirus at all ! ), updated video card NVidia quadro NVS440 drivers.

I posted a similar question about thunderbird on this forum here but I am getting convinced that the problem is about how mozilla products interact with explorer file dialog window since I essentially get the same problem when trying to work with files.

I saw a similar question here exept for the fact that I have thunderbird out of order too.

So far I couldn't figure out how to solve all this. Hope someone can help me because I have been using firefox and mozilla for more than 10 years now and would like to continue.

Thanks in advance. Bye

Otázku položil(a) indebu Pred 4 rokmi

Posledná odpoveď od indebu Pred 4 rokmi

  • Archivované

firefox not working after today's update 2-24-16

I downloaded today's update at the bequest of Mozilla. When I opened the program, I could not get past the master screen (I'm not sure what it's actually called.) Could … (čítať viac)

I downloaded today's update at the bequest of Mozilla. When I opened the program, I could not get past the master screen (I'm not sure what it's actually called.) Could not get to messages received or messages sent or contacts or any other category. Then I closed the program and could not even get back into the program. This same thing happened about a week ago when I was using Windows 10. I since went back to Windows 8.1 and Firefox was working perfectly -- until today's download update. Any help will be greatly appreciated.

Thanks. Roger

Otázku položil(a) RogerCD Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

Why does Firefox like to freeze on me?

I have been having an issue with Firefox freezing "sporadically" on my PC. In a nutshell, Firefox freezes typically once per boot-up cycle. By freeze, I mean that my whol… (čítať viac)

I have been having an issue with Firefox freezing "sporadically" on my PC. In a nutshell, Firefox freezes typically once per boot-up cycle. By freeze, I mean that my whole PC locks up and is unusable, no clicking is allowed for any task, but my mouse is free to scroll around. Once the computer unfreezes, typically under 1 minute later, whatever action I had taken will pop up (including but not limited to ctrl-alt-del). This freezing only occurs on certain websites, and only after boot-up. The frequent problem I have isolated is yahoo mail, where the browser becomes stuck on "read s.yimg.com".

As far as I know, this only occurs shortly after boot up. If I magically avoid culprit sites, the PC eventually reaches a state where I have yet to witness a freeze. So say I get lucky on a few websites and edit a word doc for an hour, when I eventually load yahoo mail, it may NOT freeze.

I am currently running Firefox version 43.01. I had been using 36.04 until I updated to 43.0, and the problem started occurring on 36.04. I ran Firefox via safe mode, and also manually disabled all add-ons, but the problem persisted.

Also gave google chrome a shot, and I did not come across this same issue.

Anybody see this before? Curious for any insight you are able to provide, and a possible solution. While it may seem like a stupid question (do stupid questions actually exist?), could this be a virus? My gut tells me no, but I am no computer specialist.

Thanks!

Otázku položil(a) johnnyjohnny2015 Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

Cannot get Firfox or Thunderbird to connect to internet, although Internet Explorer does!

Yesterday I was in the middle of installing WinRAR on my computer when I started to get warnings about possible viral activity. I cancelled the installation before it fin… (čítať viac)

Yesterday I was in the middle of installing WinRAR on my computer when I started to get warnings about possible viral activity. I cancelled the installation before it finished and then uninstalled the remains through Programs and Features. Since then none of my Mozilla programs will connect to the internet (Firefox and Thunderbird) but all of my others will. I since ran a thorough scan with AVG and deleted 5 Trojans in the process, but still the Mozilla problem. I uninstalled and reinstalled Firefox but it still fails to connect with the internet. I'm scared to try anything to fix Thunderbird as it handles multiple email accounts and I cannot lose my archived emails. Can anyone suggest a fix or scan that I could try?

Otázku položil(a) watchitm80 Pred 5 rokmi

Posledná odpoveď od watchitm80 Pred 5 rokmi

  • Archivované

Firefox AND Thunderbird crashes

Start apps and either pages do not load or email does not download pop or imap. Closing both apps provide and error report. Please note that when I was reviewing these er… (čítať viac)

Start apps and either pages do not load or email does not download pop or imap. Closing both apps provide and error report.

Please note that when I was reviewing these errors on Friday, I noticed a reference to Cisco VPN. I uninstalled/reinstalled firefox and Thunderbird without luck. I thn uninstalled the Cisco VPN client app and both your apps started working. Now today, the apps started failing in the same manner and I have not installed any new apps over the weekend.

Thank you, Tim

Otázku položil(a) tpayne10 Pred 5 rokmi

Posledná odpoveď od cor-el Pred 5 rokmi

  • Vyriešené
  • Archivované

Clicking on external links (e.g. in Thunderbird) doesn't open Firefox

It's the same for other programms, for example Word. The focus of the programm (Thunderbird, Word ...) is lost after clicking, but Firefox doesn't do a thing. (Firefox is… (čítať viac)

It's the same for other programms, for example Word. The focus of the programm (Thunderbird, Word ...) is lost after clicking, but Firefox doesn't do a thing. (Firefox is set as my standard browser). What can I do?

Thanks in advance!

Otázku položil(a) ausgang Pred 5 rokmi

Na otázku odpovedal(a) ausgang Pred 5 rokmi

  • Archivované

since last updat adobe flash plyr crashes all time & thunderbird mail cannot get into and does not forward new passwork link to yahoo mail

updated latest upgrade in Sept. since then cannot get games to play or they crash immediately, have updated adobe flash player like over a dozen times, security all updat… (čítať viac)

updated latest upgrade in Sept. since then cannot get games to play or they crash immediately, have updated adobe flash player like over a dozen times, security all updated a few more times, quick time player updated followed your page instructions. adobe flash player crash bar appears about every minute, even though videos usually play. does not have report crash box most the time. cleaned out unnecessary stuff, and also thunderbird mail will not let me get into it even with last password and when I try to change it, your site claims it has sent link to my yahoo mail which it never does, not in spam either and I tried that like 10 different times, so that is now working either. I am not a techy person, but have used computers since 2005 and have never had a problem like this when I have upgraded mozilla in the past. thank you, Deborah.

Otázku položil(a) LONEWOLFWOMAN Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

When clicking onto a mailto link in Firefox, it doesn't open Thunderbird although it is the default mail client

My OS is Win7 ultimate 64-bit. I have both Mozilla 40.0.3 and Thunderbird 38.2.0 as default browser and mail client, resp., and set Thunderbird to handle all protocols it… (čítať viac)

My OS is Win7 ultimate 64-bit. I have both Mozilla 40.0.3 and Thunderbird 38.2.0 as default browser and mail client, resp., and set Thunderbird to handle all protocols it can manage through windows control panel. Nonetheless, when I click in Firefox onto a mailto: link nothing happens. Any idea of what could be wrong? Thanks Dario

Otázku položil(a) DarioNarducci Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

cannot log into Mozilla support, have changed password and user name

had to use another address... to log into this community even though it recognizes that my original address is in use, it won't let me log in and keeps saying wrong user… (čítať viac)

had to use another address... to log into this community even though it recognizes that my original address is in use, it won't let me log in and keeps saying wrong user name wrong password

Having multiple issues with thunderbird not downloading correctly from my server but not I can't log into support

Otázku položil(a) wwwoolf Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

Dictionary keeps changing back to default (USA) after I change it to British

Hi there, I have installed a British dictionary, as I don't use American spelling (I'm Australian). I've changed the language to British in settings and deleted USA from … (čítať viac)

Hi there,

I have installed a British dictionary, as I don't use American spelling (I'm Australian).

I've changed the language to British in settings and deleted USA from the options. Every time I close the browser it changes back to the US dictionary and the spellcheck starts correcting me based on USA spelling. I right click a text box, click languages and it's set itself to English (USA).

Is there some way to delete the USA dictionary entirely? Why does it keep changing back to the default?? It's so frustrating!

I am using a Mac, latest OS, with the default Firefox theme.

Thanks in advance, Hayden

Otázku položil(a) squidgewinkle Pred 5 rokmi

Posledná odpoveď od jiawen Pred 5 rokmi

  • Archivované

I suddenly cannot access my email at all. It states that "the item Thunderbird exe. is no longer applicable" Now the whole thing has vanished. How do I regain

A few minutes ago i tried to access my email. On clicking the blue email address symbol it came up saying that this Thunderbird exe was no longer applicable. On trying to… (čítať viac)

A few minutes ago i tried to access my email. On clicking the blue email address symbol it came up saying that this Thunderbird exe was no longer applicable. On trying to gain an answer from Thunderbird the blue email symbol simply vanished from its usual spot on the bottom. I now have no email access in any way. Thunderbird has kindly offered to send me a new access code to let me in. They apparently have failed to notice that to get an access code I need an email. Who nicked all of my mail and all of my access? Nothing else seems to be missing on the computer - well, so far?! I have not the faintest idea as to how to resolve this mess. Anyone help? Please ?

Otázku položil(a) pegasus78 Pred 5 rokmi

Posledná odpoveď od FredMcD Pred 5 rokmi

  • Archivované

Some emails can't get in or out; our ISP (windstream.net) says the problem is with mozilla. What can I do to fix it?

Using Outlook Express, we find that some emails can't get in and others don't go out, even though there is no error message that alerts us to their non-delivery. Our ISP… (čítať viac)

Using Outlook Express, we find that some emails can't get in and others don't go out, even though there is no error message that alerts us to their non-delivery. Our ISP is windstream.net and their tech support says that the problem like with mozilla. How do I fix this? We have no way to know which emails don't go through and no way of finding out which emails don't get to us unless the people involved contact us and at least three have done so. Please help! Thanks.

Otázku položil(a) jperley Pred 6 rokmi

Posledná odpoveď od John99 Pred 6 rokmi

  • Archivované

The sent file does not retain the sent email

When finished writing an email and sending it to the addressee the file normally loads into the sent folder of the email folder. It does not load in and the folder re… (čítať viac)

When finished writing an email and sending it to the addressee the file normally loads into the sent folder of the email folder. It does not load in and the folder remains blank. Another email folder with a different email name works fine. Any suggestions how to fix the email address that does not work retaining the sent file?

Otázku položil(a) LarryHarnish Pred 6 rokmi

Posledná odpoveď od user709721 Pred 6 rokmi

  • Archivované

FF and TB can't access the web some of the time

This one is really weird - the problems have developed over the last week or two. TB is sometimes unable to read emails, while at other times it succeeds. When it is unab… (čítať viac)

This one is really weird - the problems have developed over the last week or two. TB is sometimes unable to read emails, while at other times it succeeds. When it is unable to read emails, it can send them OK. Sometimes I can get it to work by re-starting TB, sometimes that doesn't work and I have to re-start Windows. Some days this problem exists, other days it all works fine. My ISP has checked my settings, and they're fine.

FF is generally working OK, but I'm having trouble with one particular website, and then only with the secure pages (https:) within it. I can access the first few pages OK, but after a while the site stops responding (at least that's what FF says). When FF is stuck like that, I can open another tab and access pages on other sites with no problem .

I would appreciate any suggestions.

Otázku položil(a) bxcfilm Pred 6 rokmi

Posledná odpoveď od FredMcD Pred 6 rokmi

  • Archivované

How can I change email account password in Thunderbird settings

I changed the password for my yahoo mail account but now I can't find a way to change that stored password in the account settings in Thunderbird under ubuntu 12.04. I d… (čítať viac)

I changed the password for my yahoo mail account but now I can't find a way to change that stored password in the account settings in Thunderbird under ubuntu 12.04. I deleted the saved passwords but it still fails saying password failed.

Otázku položil(a) bpsanborn Pred 6 rokmi

Posledná odpoveď od AFDeP Pred 6 rokmi