Zobrazenie otázok označených: Zobraziť všetky otázky

work account and personal and don't want to mix

I have two sync accounts, one for work computer and one for personal. Try to login into work sync account on work computer after using personal sync logon on that browse… (čítať viac)

I have two sync accounts, one for work computer and one for personal. Try to login into work sync account on

work computer after using personal sync logon on that browser. Only option I find is merge with current data. Want only work sync to show up and can't figure out how to clear personal account data and not merge. 

Can you help? Thanks, Joseph

Otázku položil(a) joseph.dante Pred 1 týždňom

my informatin

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the … (čítať viac)

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the support of fire fox can't help or can't recovery my information I'm so sorry for all of them

Otázku položil(a) Adrian Pred 2 týždňami

Posledná odpoveď od Adrian Pred 1 týždňom

Firefox sync seems not working

I synced my bookmarks and everything on my old computer and when i singin on the new computer and logged in to my firefox it doesnt have a single bookmark or login creden… (čítať viac)

I synced my bookmarks and everything on my old computer and when i singin on the new computer and logged in to my firefox it doesnt have a single bookmark or login credentials.

Otázku položil(a) chandu Pred 2 týždňami

Posledná odpoveď od chandu Pred 2 týždňami

Pairing my pc computer to my iPhone

I have Firefox installed on my iPhone. I want to sync with my computer. From the computer I turned on the syncing and tried to add another device ( iPhone). A scanning… (čítať viac)

I have Firefox installed on my iPhone. I want to sync with my computer. From the computer I turned on the syncing and tried to add another device ( iPhone). A scanning code came up on the computer screen. I went to the iPhone and opened the Firefox browser and went into settings. The camera opened up and I scanned the code in the computer. Then I got a message that said I must pair from within the app. I couldn’t find any place in the app that indicated a pairing function. I’m puzzled by this whole situation because even thou I have no indication that another device was connected to my computer, the bookmarks did appear in the iPhone Firefox browser. What’s taking place ?

Otázku položil(a) Ira G. Pred 2 týždňami

Sync never working properly across devices

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They wil… (čítať viac)

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They will also be synced, but then they would loose their connection with the other ones. The sync should be that when I would simply log into the browser that it would automatically sync using the login information the same easy way it is done in Chrome. I have kept using Chrome, because of the fact that the sync is able to work across all devices simply by logging in for the sync to work & it will work properly to where all of the browsers that would be logged in would be synced, no issues whatsoever. How can I actually login to the sync on everything with there not being any issues of any kind across all devices?

Otázku položil(a) JCfreak1087 Pred 3 týždňami

Posledná odpoveď od FredMcD Pred 2 týždňami

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (čítať viac)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Otázku položil(a) Adam Parduhn Pred 1 mesiacom

Posledná odpoveď od FredMcD Pred 1 mesiacom

Sync turn off need sign in every morning

Hi everyone, Every morning when i start firefox i have problem like picture attach. I try remove firefox and reinstall but not fix. How do i do for fix? … (čítať viac)

Hi everyone,

Every morning when i start firefox i have problem like picture attach.

I try remove firefox and reinstall but not fix.

How do i do for fix?

Otázku položil(a) Vinh Nguyễn Pred 2 mesiacmi

Posledná odpoveď od FredMcD Pred 2 mesiacmi

Lost sync from last sync

Hi, Last month I connected a new device and sync my firefox data but nothing happened and I lost all of my data included logins, plugins, bookmark, etc. I had not happene… (čítať viac)

Hi,

Last month I connected a new device and sync my firefox data but nothing happened and I lost all of my data included logins, plugins, bookmark, etc.

I had not happened to me before. I did sync some devices even mobiles and It works nomally.

Can I get my sync data back?

Thanks

Otázku položil(a) firedragon_hero_175 Pred 2 mesiacmi

Firefox account not syncing

Hi all, This might be duplicate, but I haven't found anything relative to what has happened to me. So I would like to apologize in advance, if this is the case. So, I am … (čítať viac)

Hi all,

This might be duplicate, but I haven't found anything relative to what has happened to me. So I would like to apologize in advance, if this is the case. So, I am running on version 91.0 (x64). I accidentally, logged out from my account (I installed an add-block and tried to remove it, but not from the settings). When I realized what happened, I tried to log in and I used the password recovery. Once I was logged in, I tried to sync (the new empty data) with my account's data. But it is not working at all. Is there any other way to sync all my data and settings to the firefox (maybe download them and import them again)? I would like to point out that this browser on this PC, was the only one connected to my profile. Thank you in advance.

Kind Regards, Spyros

Otázku položil(a) spirto82 Pred 2 mesiacmi

Firefox Sync just updated my bookmarks to how they were in 2016

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off t… (čítať viac)

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off the rails. I booted a virtual machine for the first time in years and while on that vm I used firefox. That copy of firefox had never had sync enabled and the bookmarks were very old. I uncautiously turned sync on, thinking that it'd favor the current bookmarks over years old bookmarks. Nope. Now I find all of my active instances of firefox (all windows flavors) have bookmarks from 2016. Two things.

  1. 1 What's the best way to restore my current bookmarks? I have backups from last night and maybe even more recent. I know how to restore bookmarks...but I'm concerned that sync will just repeat the same error and adjust to the 2016 set.
  2. 2 How did this happen? I have gotten to trust sync so much that I just enabled on the old firefox without taking any precautions. That was probably a mistake plain and simple - sync is complex and that sort of gap in dates could be unanticipated. But still it seems odd that sync would favor an ancient set over the current set.

Firefox is a great browser and sync is part of that greatness. Thank you mozilla.

Otázku položil(a) sparrowtwo Pred 3 mesiacmi

Posledná odpoveď od sparrowtwo Pred 2 mesiacmi

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (čítať viac)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Otázku položil(a) tsft1 Pred 3 mesiacmi

Posledná odpoveď od FredMcD Pred 3 mesiacmi

  • Vyriešené

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (čítať viac)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Otázku položil(a) tim.plant1 Pred 3 mesiacmi

Na otázku odpovedal(a) cor-el Pred 3 mesiacmi

Old devices cannot be removed from synced devices list

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from th… (čítať viac)

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

Otázku položil(a) freeman12 Pred 3 mesiacmi

Posledná odpoveď od FredMcD Pred 3 mesiacmi

  • Vyriešené

Firefox continiues to wipe all of my saved password and bookmarks.

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone… (čítať viac)

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone. It happend for the second time. I have a mobile device running firefox which is lincked to my account. It's also gone there. How can I fix it or restore my data?

Otázku položil(a) Kyrylo Pred 3 mesiacmi

Na otázku odpovedal(a) FredMcD Pred 3 mesiacmi

  • Archivované

How to restore bookmark backup when sync is active?

Hi I am encountering a strange issue. I have two firefox computers and syncing is active. I am trying to restore a previous version of my bookmarks (using the bookmarks l… (čítať viac)

Hi I am encountering a strange issue. I have two firefox computers and syncing is active.

I am trying to restore a previous version of my bookmarks (using the bookmarks library, Import and backup menu, restore function). My problem is that at one of the following sync (ie within usually a couple of hours max) the previous set of bookmarks is systematically restored by sync.

I have un-registered / re-registered both computers, tried to use a different backups (from recent history or from a file export), tried to run sync immediately after the restore... nothing helps.

I activated log on success for sync. Apparently the restore is just ignored as I get this: Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} and later, suddenly the browser realises that lots of bookmarks are missing and cancels all the changes: " Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":4764} "

Has anyone faced the same issue? Is there a way to force a unidirectional push from the browser to the server? Thanks

PS: FF 85, one on Win10 and the other on MacOS Big Sur. Same behaviour on both machines. PPS: The machines are in two different locations. It is impossible for me to force the change simultaneously on both computers.

Otázku položil(a) alex.v Pred 8 mesiacmi

Posledná odpoveď od FredMcD Pred 8 mesiacmi

  • Archivované

Lost my all firefox data

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are mis… (čítať viac)

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

Otázku položil(a) migujrati000 Pred 10 mesiacmi

Posledná odpoveď od cor-el Pred 10 mesiacmi

  • Archivované

Having trouble with sync - getting error.

Seeing something about network offline, but not idea what that really means. I'm using Firefox archlinux-1.0 82.0.3 64bit Here's the log: 1605457202572 Sync.LogManager DE… (čítať viac)

Seeing something about network offline, but not idea what that really means.

I'm using Firefox archlinux-1.0 82.0.3 64bit

Here's the log: 1605457202572 Sync.LogManager DEBUG Flushing file log 1605457202572 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457202572 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457202581 Sync.LogManager DEBUG Log cleanup threshold time: 1604593202581 1605457202586 Sync.LogManager DEBUG Done deleting files. 1605457239845 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457240932 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457241038 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457241993 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457244571 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457263374 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457280098 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457306322 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457310861 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457311093 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457331421 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457332717 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457333004 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457333713 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1605457333713 FirefoxAccounts DEBUG fxa_status received 1605457333713 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1605457333713 FirefoxAccounts DEBUG is private browsing: false 1605457333852 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457343692 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457343984 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457347685 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457347936 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1605457347936 FirefoxAccounts DEBUG fxa_status received 1605457347936 FirefoxAccounts DEBUG service: sync 1605457347936 FirefoxAccounts DEBUG is private browsing: false 1605457347997 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1605457347997 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1605457348067 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457349620 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1605457349719 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1605457349719 FirefoxAccounts DEBUG getOAuthToken enter 1605457349719 FirefoxAccounts TRACE getCachedToken returning cached token 1605457349719 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1605457349719 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1605457349820 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1605457357502 Sync.Service DEBUG User-Agent: Firefox/82.0.3 (Linux x86_64) FxSync/1.84.0.20201109150449.desktop 1605457357502 Sync.Service INFO Starting sync at 2020-11-15 09:22:37 in browser session qM-8bja0kXUY 1605457357503 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457357507 Sync.Status INFO Resetting Status. 1605457357507 Sync.Status DEBUG Status.service: error.sync.failed => success.status_ok 1605457357507 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1605457357507 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1605457357508 Sync.ErrorHandler ERROR Sync encountered an error: Error: Can't sync: Network is offline(resource://services-sync/stages/enginesync.js:59:13) JS Stack trace: sync@enginesync.js:59:13 onNotify@service.js:1356:28 WrappedNotify@util.js:210:32 WrappedLock@util.js:166:27 _lockedSync@service.js:1375:6 sync/<@service.js:1339:18 WrappedCatch@util.js:133:27 sync@service.js:1340:7 1605457357508 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1605457357512 Sync.Service DEBUG Exception calling anonymous function: Error: Can't sync: Network is offline(resource://services-sync/stages/enginesync.js:59:13) JS Stack trace: sync@enginesync.js:59:13 onNotify@service.js:1356:28 WrappedNotify@util.js:210:32 WrappedLock@util.js:166:27 _lockedSync@service.js:1375:6 sync/<@service.js:1339:18 WrappedCatch@util.js:133:27 sync@service.js:1340:7 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Otázku položil(a) Josh Grizzle Pred 11 mesiacmi

Posledná odpoveď od FredMcD Pred 11 mesiacmi

  • Archivované

Firefox Sync after update to 81

I've been using Sync for a long time, my account password was saved within the browser, it just worked. After update to version 81, following things happened: - all of th… (čítať viac)

I've been using Sync for a long time, my account password was saved within the browser, it just worked.

After update to version 81, following things happened: - all of the settings set in the options as well as about:config were re-set to defaults, - I could not log into Firefox account with a password working perfectly until now, - when tried 'Forgot password procedure' I've received "email address returned" error.

Is there anything I can do other than creating new account?

Thanks

Otázku položil(a) mksj Pred 1 rokom

Posledná odpoveď od mksj Pred 1 rokom