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locked out of sync account

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered. Here is a screen shot of the error… (čítať viac)

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered.

Here is a screen shot of the error message I am receiving.

Asked by onlinesyncsupport Pred 4 rokmi

Last reply by John99 Pred 4 rokmi

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all my sync just gone when i reinstall windows

i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, … (čítať viac)

i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, restore all my data! i dont know what to do...

Asked by vmuz Pred 4 rokmi

Last reply by Jack Pred 4 rokmi

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I had install a new windows and how I can to restore firefox synced data?

Hi I have a firefox account and all of firefox data are synced in my laptop. A few days ago I install a new windows, and after installing firefox and signing into firefox… (čítať viac)

Hi I have a firefox account and all of firefox data are synced in my laptop. A few days ago I install a new windows, and after installing firefox and signing into firefox account, nothing of my data restored. How I can restore my saved data in this new windows ?!!!

Asked by Javad Pred 4 rokmi

Answered by cor-el Pred 4 rokmi

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Sync to local died again...

Every time reinstall on my main computer, sync appears to lose all its cloud-data? AKA sync will not pull any data down. Windows 10, build 1511. This happens every time I… (čítať viac)

Every time reinstall on my main computer, sync appears to lose all its cloud-data? AKA sync will not pull any data down. Windows 10, build 1511.

This happens every time I have to reinstall my system. In the past I would copy my profile over but this is not an available option. I lost over 200, distinct, bookmarks.

This particular time, I did not setup my profile immediately as I had other environment setup concerns so I let firefox go while rebuilding my environment. Afterwards I went in and deleted the start up profile, ran firefox.exe -p created a new one and set up my sync immediately with the same account I had been using less than 36 hours before. It has been setup now for over 12 hours and still nothing. In case it matters, I did have to do a password reset in between loss of old system and start of this system.

Recovery options? I will do whatever is asked...

What is the point of sync if I can not download my data? I have seen it said that it is not a backup solution, OK, so then how does it work? When a new browser is connected it connects to Mozilla sync and then sync asks other devices for their data?

I am royally pissed at this, as far as I am concerned this is pretty much a deal breaker for me. Firefox is better in a lot of ways than chrome, but Mozilla made a big deal about firefox sync, but if it never works than what is the point? The old system worked and was reliable for me. This new system has been nothing but trouble... Why should I use something if a heavily advertised component appears to be broken?

Asked by GeminiEngine Pred 4 rokmi

Answered by the-edmeister Pred 4 rokmi

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I sync my account, but... nothing happen! No bookmarks or passwords or... nothing in firefox changed! Why?

Yes i signed in. Yes i sync my account. Yes it did finished synchronization. Yes i restart browser. What's a point in my account in firefox and this stupid sync if it's n… (čítať viac)

Yes i signed in. Yes i sync my account. Yes it did finished synchronization. Yes i restart browser. What's a point in my account in firefox and this stupid sync if it's not working? I'm really angry and disappointed.

Asked by Aeon13 Pred 4 rokmi

Answered by the-edmeister Pred 4 rokmi

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How do you determine which device will be synced with what?

I have multiple computers, and I don't know which one is providing the "base" sync, or which one is being upgraded. It appears that new changes (an added extension, or bo… (čítať viac)

I have multiple computers, and I don't know which one is providing the "base" sync, or which one is being upgraded. It appears that new changes (an added extension, or bookmark) gets "erased" by something. There does not seem to be a way to say PC 'A' is the device to sync to or, to say PC 'B' adds a bookmark and I want it reflected on 'A' and 'C.'

It would help if I could access or see the sync so that I could figure what is forming the "base" of my synced data, or if I could edit that directly to push to all devices.

Asked by rowan Pred 4 rokmi

Last reply by John99 Pred 4 rokmi

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LOCKED OUT

I AM LOCKED OUT OF MY ACCOUNT, I LOST ALL MY BOOKMARKS, PASSWORDS AND EVERYTHING. I TRY TO LOG IN AND IT SAYS I EXCEEDED MY LIMIT, THIS IS GETTING RIDICULOUS AND I AM GOI… (čítať viac)

I AM LOCKED OUT OF MY ACCOUNT, I LOST ALL MY BOOKMARKS, PASSWORDS AND EVERYTHING. I TRY TO LOG IN AND IT SAYS I EXCEEDED MY LIMIT, THIS IS GETTING RIDICULOUS AND I AM GOING TO UNINSTALL FIREFOX AND NEVER USE IT AGAIN.

Asked by JoshuaAB2000 Pred 4 rokmi

Last reply by John99 Pred 4 rokmi

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After reinstalation Firefox sync does not show the previous synced Information

I had to uninstall and reinstall Firefox. After reinstallation even though I have logged into my Firefox sync account the previously saved Information is showing up. … (čítať viac)

I had to uninstall and reinstall Firefox. After reinstallation even though I have logged into my Firefox sync account the previously saved Information is showing up.

Asked by varuna Pred 4 rokmi

Last reply by varuna Pred 4 rokmi

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l've lost my data in my firefox account - what to do ? please help me all my emails lost

i format my computer aafter formaying when i tried to sync my firefox account, i found that all my passwared and username lost please help me i dont have the folder " o… (čítať viac)

i format my computer aafter formaying when i tried to sync my firefox account, i found that all my passwared and username lost please help me i dont have the folder " old fierfox data " thanks a lot

Asked by memomohannad Pred 4 rokmi

Last reply by jscher2000 Pred 4 rokmi

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Lost my bookmarks after PC reinstallation and reclaiming account info

Today I reinstalled my PC. I already used Firefox Sync, so assumed all my bookmarks would be safe. So, I did the following: -Reinstall Windows (8.1) -After successful ins… (čítať viac)

Today I reinstalled my PC. I already used Firefox Sync, so assumed all my bookmarks would be safe. So, I did the following:

-Reinstall Windows (8.1) -After successful installation of Windows, I installed Firefox. I lost my account info (username/password), so I needed to recover/reset the password. So I did. No problem here. -After resetting the password, I logged in to Firefox Sync. I noticed all my bookmarks are gone

What happened?

Asked by Homblom Pred 4 rokmi

Answered by Michal Stanke Pred 4 rokmi

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I can't get anything from Sync (bookmarks, pw-s etc) after Win7 reinstallation. Help!

So today I have reinstalled Windows 7. After that, I downloaded FF 44. Signed in my Sync account. And nothing happened. All my bookmarks, history, passwords, etc - all go… (čítať viac)

So today I have reinstalled Windows 7.

After that, I downloaded FF 44. Signed in my Sync account.

And nothing happened.

All my bookmarks, history, passwords, etc - all gone.

Im actually confused now, it killed all my work for 5 years or so.

1. No, it has nothing with New/Old sync. Before the reintallation I was using the save FF 44 as I do now. 2. Before reinstallatio I checked the Sync preferences (everything was OK, every check box was enabled).

Please help, I wanna kill myself now.

Asked by fayde Pred 4 rokmi

Answered by the-edmeister Pred 4 rokmi

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Restore synced / lost android tabs ?

Hello, I removed firefox from my old android phone installed it on my new one. Strangely, I can see my old device in "Devices & apps" here https://accounts.firefox.co… (čítať viac)

Hello,

I removed firefox from my old android phone installed it on my new one. Strangely, I can see my old device in "Devices & apps" here https://accounts.firefox.com/settings/clients but I can't see any of my old phone's synced tabs. Are they lost? how to recover them ?

Thank you VERY much for the help

Asked by Alex Pred 6 mesiacmi

Answered by cor-el Pred 6 mesiacmi

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Bookmarks keep syncing wrong

I've been using Firefox on my desktop, laptop and Android Mobile for months without issue. Recently i swapped to a new phone and for some reason the bookmarks on my deskt… (čítať viac)

I've been using Firefox on my desktop, laptop and Android Mobile for months without issue. Recently i swapped to a new phone and for some reason the bookmarks on my desktop and laptop are getting jumbled/deleted (see attached pics)

To try solve this I exported my bookmarks to a .json file, then manually deleted all bookmarks on all my devices, ran a manual sync on all devices then completely uninstalled and deleted appdata/cache files.

I then re-installed using a fresh download from Mozilla, signed in and imported my bookmarks from the json file.

for a full day my bookmarks stayed intact, I then installed firefox on my phone and within an hour my desktop bookmarks became jumbled again.

Am I missing something here?

Asked by Gazza Pred 6 mesiacmi

Last reply by cor-el Pred 4 mesiacmi

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Re-installed software on PC, re-setup of Firefox and now no bookmarks

I needed to re-configure my PC due to the adware: "getconstantfun" Not a big issue to do, including the reloading of software BUT when i re-installed Firefox and asked… (čítať viac)

I needed to re-configure my PC due to the adware: "getconstantfun"

Not a big issue to do, including the reloading of software BUT when i re-installed Firefox and asked it to sync, ALL is blank, no apps, no bookmarks, no setups. I did not do a backup or export as not need in past.

Even though I did log-in and try a sync, It is like I have a brand new, blank setup.

Any ideas?

Cheers Mark

Asked by Mark2042 Pred 4 rokmi

Answered by cor-el Pred 4 rokmi

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sync doesn't work on my mac

I'm using new Firefox sync. Everything was working fine on my mac but then i decided to format my HDD and install fresh system. After system installation I installed FF 4… (čítať viac)

I'm using new Firefox sync. Everything was working fine on my mac but then i decided to format my HDD and install fresh system. After system installation I installed FF 43.0.4 , then i clicked Already have an account? Sign in and I logged in to my FF sync account . Unfortunately nothing happend. No bookmarks, passwords, tabs, add-ons showed. All the sync options seem to be checked correctly. I get no error message. I also tried to uninstall and install firefox but this also change nothing. Before I formatted my HDD drive I changed my FF sync password but I don't think this could affect sync. So right now i have no access to websites, bank accounts and other because all my bookmarks and pass stock somewhere on FF servers

Asked by piotrpbx Pred 4 rokmi

Last reply by the-edmeister Pred 4 rokmi

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I lost the sync info for this account "bogdan.florea@xxx-xxxxxx.xxx", sites/passwords etc, what should I do?

Hello, I'm using Firefox Accounts functionality with account "bogdan.florea at tss - yonder. com". Starting with 01.01.2016 I lost all History, saved passwords for all vi… (čítať viac)

Hello, I'm using Firefox Accounts functionality with account "bogdan.florea at tss - yonder. com". Starting with 01.01.2016 I lost all History, saved passwords for all visited sites etc? Is there anything I can do to import/restore all of them? For History and Bookmarks I found a way, but for saved passwords did not.

Best regards, Bogdan


fixed the leading space scrollbar and obfuscated the email address

Asked by bogdan.florea Pred 4 rokmi

Last reply by cor-el Pred 4 rokmi

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i lost backup file in firefox cloud

I have used my firefox account to sync bookmarks, but today after i reinstalled window, it did not work for me. As usual, all bookmarks appeared after i loged in, but not… (čítať viac)

I have used my firefox account to sync bookmarks, but today after i reinstalled window, it did not work for me. As usual, all bookmarks appeared after i loged in, but not anymore, how i can find that backup file in firefox account ?

Asked by MrPikachu Pred 4 rokmi

Answered by Wesley Branton Pred 4 rokmi

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Firefox lost my sync data? Everything is gone, even after syncing.

my computer crashed and i lost all of my saved data however the apps and programs were still there. then when i opened my Firefox all my bookmarks, history data and passw… (čítať viac)

my computer crashed and i lost all of my saved data however the apps and programs were still there. then when i opened my Firefox all my bookmarks, history data and passwords were gone. i didn't think anything of it until i logged into sync and noticed when it says sync complete, there is still nothing there. why is all my data gone i thought it was all backed up with some kind of Firefox cloud feature. i uninstalled Firefox and reinstalled it but still is says it just synced and there is still no bookmarks or passwords or anything else. i have used Firefox all my life but this really makes me want to switch to chrome or something. i have so many passwords and saved pages. i would really hate to have to start over again please help me...

Asked by olivasvin Pred 4 rokmi

Last reply by olivasvin Pred 4 rokmi

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ran sync and passwords reverted to old

Restarted a PC (will call it 2) not used since last year and ran sync to update to settings used on PC 1. Both now have a password for Facebook not used since mid 2015. S… (čítať viac)

Restarted a PC (will call it 2) not used since last year and ran sync to update to settings used on PC 1. Both now have a password for Facebook not used since mid 2015. Suspect this will mean other passwords are outdated. Can I reset in some way?

Asked by Ferdie5338 Pred 4 rokmi

Last reply by cor-el Pred 4 rokmi