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  • Vyriešené

Start page on local drive does not work across different devices

I have a Firefox account, so my settings are shred across devices. But there is one thing that is a pain in the neck. I use a local start page, i.e. one stored on the loc… (čítať viac)

I have a Firefox account, so my settings are shred across devices. But there is one thing that is a pain in the neck. I use a local start page, i.e. one stored on the local disk of each device I use. But this page is stored in a different location on each device. When I set the start page on one device, the setting doesn't work on my other devices. Suggestion: Don't sync the start page if it is a local html file. Or offer a setting to disable syncing of just this one setting.

Otázku položil(a) uelismailbox Pred 1 mesiacom

Na otázku odpovedal(a) Wesley Branton Pred 1 mesiacom

  • Vyriešené

Lost logins and passwords after a refresh

I've recently refreshed Firefox V80.0 on my PC and in the process lost my stored logins and passwords. However they are still available in my iPad and Android phone in bo… (čítať viac)

I've recently refreshed Firefox V80.0 on my PC and in the process lost my stored logins and passwords. However they are still available in my iPad and Android phone in both Firefox browser and Lockwise. I've tried syncing to get them back to the PC with no success. If I go to "Logins and Passwords" in the browser menu it opens the Lockwise page and asks me to log in to that. I just get a page saying "no synced logins found" even after syncing both the PC and the mobiles.

Otázku položil(a) info3218 Pred 1 mesiacom

Na otázku odpovedal(a) FredMcD Pred 1 mesiacom

  • Vyriešené

sync problem

i just downloaded the new version onto my macbook pro, and have lost all my bookmarks and other settings which is very annoying. It wants me to sync with another device b… (čítať viac)

i just downloaded the new version onto my macbook pro, and have lost all my bookmarks and other settings which is very annoying. It wants me to sync with another device but I DON'T WANT to do that !! how can I avoid this and restore my settings/bookmarks etc or barring that, dump the new version and go back to the old one which worked fine which hopefully still has all my settings ?

Otázku položil(a) paubry Pred 1 mesiacom

Na otázku odpovedal(a) cor-el Pred 1 mesiacom

  • Vyriešené

Help syncing logins&passwords on 2 different devices

Hello, I just joined Firefox Sync today because I got a new computer. I am in the process of moving all my info to the new machine. I set up an account on Firefox Sync fo… (čítať viac)

Hello, I just joined Firefox Sync today because I got a new computer. I am in the process of moving all my info to the new machine. I set up an account on Firefox Sync for both computers and checked all the boxes. It appears that my history, bookmarks, etc all synced properly but when I go to the Firefox Lockwise page on my new computer it only has 2 saved logins, whereas my current computer has over 200 saved. I did a manual sync and refresh but no more logins have populated that page. Is there another way to transfer those logins? I really really don't want to have to manually log in again to all those websites. Is there something I'm missing? Thanks in advance!

Otázku položil(a) willfred121 Pred 1 mesiacom

Na otázku odpovedal(a) willfred121 Pred 1 mesiacom

  • Vyriešené

Sync hack?

I set up Firefox sync two days ago. Opened my Iphone today & it went to sync screen and asked to sync with my Mac laptop computer. I proceeded, assuming it was part … (čítať viac)

I set up Firefox sync two days ago. Opened my Iphone today & it went to sync screen and asked to sync with my Mac laptop computer. I proceeded, assuming it was part of set up, although I had done that step two day ago. After my phone read the QR code, my computer screen refreshed and said, essentially, "you are now syncing with Oxnard, Kalifornia" etc. I am located in the Oxnard area, but was alarmed at the misspelling of California with a "K". Is this a hack and should I remove sync? Typo? Anyone else have this issue? Would greatly appreciate any advice you have - thanks!

Otázku položil(a) Elizabeth Ulmer Pred 1 mesiacom

Na otázku odpovedal(a) Meskó Balázs Pred 1 mesiacom

  • Vyriešené

Firefox sync does not sync bookmarks anymore

Hi everyone, Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa thou… (čítať viac)

Hi everyone,

Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa though.

Here is an exemple of sync log:

1598260143111 Sync.LogManager DEBUG Flushing file log 1598260143122 Sync.LogManager DEBUG Log cleanup threshold time: 1597396143122 1598260143132 Sync.LogManager DEBUG Done deleting files. 1598260144429 FirefoxAccounts INFO Polling device commands. 1598260144429 Sync.Service DEBUG User-Agent: Firefox/79.0 (Windows NT 10.0; Win64; x64) FxSync/1.81.0.20200720193547.desktop 1598260144429 Sync.Service INFO Starting sync at 2020-08-24 11:09:04 in browser session 8pd4DSAYP9NP 1598260144429 Sync.Service DEBUG In sync: should login. 1598260144430 Sync.Service INFO User logged in successfully - verifying login. 1598260144430 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144431 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1598260144431 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1598260144431 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144431 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1598260144431 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144437 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=15967270 1598260144611 Sync.Resource DEBUG GET fail 503 https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections 1598260144611 Sync.Resource WARN GET request to https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections failed with status 503 1598260144611 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1598260144611 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1598260144611 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1598263744611 1598260144612 Sync.ErrorHandler ERROR Sync encountered a login error 1598260144612 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1598260144613 Sync.SyncScheduler DEBUG Next sync in 4413803.3495770125 ms. (why=schedule) 1598260144614 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:1043:15) JS Stack trace: onNotify@service.js:1043:15 1598260144614 Sync.Service DEBUG Not syncing: login returned false. 1598260144614 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Many thanks in advance for your help. Any advice most welcome.

Regards, Renaud

Otázku položil(a) renaud.morinson Pred 1 mesiacom

Na otázku odpovedal(a) TyDraniu Pred 1 mesiacom

  • Vyriešené

Firefox Sync is not syncing

Hi, I'm having some trouble re-syncing my firefox account. I have multiple access on smartphone and computers but rightnow I cannot sync my pc after a Windows 10 reset. M… (čítať viac)

Hi, I'm having some trouble re-syncing my firefox account. I have multiple access on smartphone and computers but rightnow I cannot sync my pc after a Windows 10 reset. My log is here https://pastebin.com/dTiYHyKn

Thanks for your support

Otázku položil(a) Cagio Pred 1 mesiacom

Na otázku odpovedal(a) TyDraniu Pred 1 mesiacom

  • Vyriešené

locked out of my sync account

email was returned that you sent me because I was setting up a new server at the time if you could resend the email the new server is up now. My email is bryan@bryanmarsh… (čítať viac)

email was returned that you sent me because I was setting up a new server at the time if you could resend the email the new server is up now. My email is bryan@bryanmarsh.navy Thank You Bryan

Otázku položil(a) Bryan Marsh Pred 2 mesiacmi

Na otázku odpovedal(a) Bryan Marsh Pred 2 mesiacmi

  • Vyriešené

"Sorry. We've locked your account."

what are the steps now.. ? I have access to that email but for some odd reason mozilla doesn't deem that email to be worthy? "The confirmation email we sent to ********* … (čítať viac)

what are the steps now.. ? I have access to that email but for some odd reason mozilla doesn't deem that email to be worthy?

"The confirmation email we sent to ********* was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account."

Otázku položil(a) ScatteredCaribou Pred 2 mesiacmi

Na otázku odpovedal(a) ScatteredCaribou Pred 2 mesiacmi

  • Vyriešené

Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... I… (čítať viac)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Otázku položil(a) 1319324245 Pred 2 mesiacmi

Na otázku odpovedal(a) 1319324245 Pred 2 mesiacmi

  • Vyriešené

Firefox not syncing old account

Hello, I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I down… (čítať viac)

Hello,

I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I downloaded newest version from website. Does anybody have a solution to this problem?

Thanks!

Otázku položil(a) Luka Pred 2 mesiacmi

Na otázku odpovedal(a) Luka Pred 2 mesiacmi

  • Vyriešené
  • Archivované

Got a new computer in Firefox sync won't sync

I just got a new computer and my Firefox sync that I set up that computer had bookmarks, my theme, and how I had things laid out, I tried for over an hour trying to get F… (čítať viac)

I just got a new computer and my Firefox sync that I set up that computer had bookmarks, my theme, and how I had things laid out, I tried for over an hour trying to get Firefox to sync, but after it's still the same, I was also switching from Windows 7 to Windows 10 which made it even more nauseating

Otázku položil(a) jmac21012 Pred 7 mesiacmi

Na otázku odpovedal(a) wdtabor Pred 2 mesiacmi

  • Vyriešené

Dropping from Beta to release channel

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore. If I can't migrate my beta channel profile to t… (čítať viac)

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore.

If I can't migrate my beta channel profile to the release channel, how can I quit beta updates until the release channel catches up to me?

FF preference selected is 'download updates but let me install them' but really there is no choice. It installs and next opening of FF it is automatically installed. I already changed about:config preference for update channel to 'release' but FF merrily kept on with beta channel updates.

I need my beta channel profile customizations--varied management of permissions and add-ons and passwords on dozens of sites, customizations to stop the blinking and autoplay and movement and noise.

But: FF won't let me keep them if I go back to release.

So: how can I force FF to stop updating while the release channel catches up?

Mac/Mojave Beta channel 80.something, need to sync with release channel 79

Otázku položil(a) Foxfree99 Pred 2 mesiacmi

Na otázku odpovedal(a) cor-el Pred 2 mesiacmi

  • Vyriešené

data exchange between pc and smartphone

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android t… (čítať viac)

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android to pc. firefox from pc sees sync I did 15s earlier on android but still can't even access tabs from my devices! On android, I have never had a problem to send data from pc, now for the first time I need to do the same on pc and nothing works. Smartphone huawey y6 cam l21 android 6.0 , firefox last version on pc and apk. wtf? someone has a wise solution? I lost half a day on these syncs, setting up accounts on all related mozilla sites etc etc ... so please seriously solve the problem, not like in the guide or something: P

Otázku položil(a) Skibson Pred 2 mesiacmi

Na otázku odpovedal(a) Skibson Pred 2 mesiacmi

  • Vyriešené

Lost bookmarks when synced

How can I retrieve lost bookmarks? Syncing between two Firefox browsers replaced my newer bookmarks with the bookmarks of my less-often used browser. I expected the newer… (čítať viac)

How can I retrieve lost bookmarks? Syncing between two Firefox browsers replaced my newer bookmarks with the bookmarks of my less-often used browser. I expected the newer bookmarks to appear on the other browser. But instead the more-often used browser now has the same bookmarks as the less-oft used one.

Otázku položil(a) Terry Pred 2 mesiacmi

Na otázku odpovedal(a) cor-el Pred 2 mesiacmi

  • Vyriešené

My sync might have gotten lost

I just migrated to linux and I've been trying to recover all the stuff I'm used to on windows. The first thing is of course the browser with all my favorite extensions an… (čítať viac)

I just migrated to linux and I've been trying to recover all the stuff I'm used to on windows. The first thing is of course the browser with all my favorite extensions and obviously bookmarks. The first problem was that I had to use password recovery to login into my Firefox account. But when I tried it, there was no option to use the sync recovery key. And from what I understand mine was old (different format). I logged in and setup the sync anew. Before this there was no problem jumping from one windows version to another. I never needed to recover my sync profile. I just logged in and it worked.

So here's the question. Did I just lose all my synchronized stuff or is there still a chance for recovery?

Otázku položil(a) Argestus Pred 2 mesiacmi

Na otázku odpovedal(a) Wesley Branton Pred 2 mesiacmi

  • Vyriešené
  • Archivované

hi, I get the message from Firefox Sync every time I start Firefox: "Warning: Merging"

Hi, I deleted my sync-account because it was damaged, no device was visible. It looks satisfying for a layman now with a new account, but now i get a message from firefox… (čítať viac)

Hi, I deleted my sync-account because it was damaged, no device was visible.

It looks satisfying for a layman now with a new account, but now i get a message from firefox on startup every time no matter what i click, that there is an old sync-account, pretty annoying.

How can I remove this message, or complete delete the old sync-account?

Greetings

Otázku položil(a) JD Pred 6 mesiacmi

Na otázku odpovedal(a) JD Pred 3 mesiacmi

  • Vyriešené

After reinstalling the windows, firefox sync is not working.

Hi, I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or pass… (čítať viac)

Hi,

I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or password anything. just a fresh browser. Please help me

Regards, Munna

Otázku položil(a) hejbul.tawhid Pred 3 mesiacmi

Na otázku odpovedal(a) cor-el Pred 3 mesiacmi

  • Vyriešené

Only synching one way between windows and linux

Hi everyone. At first there was no synch between windows and linux. After consulting existing help articles I set a master password on both OS. This has lead to the linux… (čítať viac)

Hi everyone.

At first there was no synch between windows and linux. After consulting existing help articles I set a master password on both OS. This has lead to the linux information being successfully synched to the windows system but not vice versa.

Sorry that I' not tech savvy enough to have listed any more information here. I'm using ubuntu and windows 8.

To be honest I don't use windows anymore but need the saved login details on ubuntu.

Thanks!

Otázku položil(a) Navin Pred 3 mesiacmi

Na otázku odpovedal(a) cor-el Pred 3 mesiacmi