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  • Vyriešené

Firefox Sync account has lost all data

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. … (čítať viac)

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

Otázku položil(a) Eiq Pred 3 dňami

Na otázku odpovedal(a) Eiq Pred 2 dňami

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i forgot my password but is still connected to the account, is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data?

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account… (čítať viac)

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account i have tons of data i would rather not lost so please tell me a way to keep all my data

Otázku položil(a) tim Pred 5 dňami

Na otázku odpovedal(a) ·´¯`·...¸>-)))º> ~dbben Pred 4 dňami

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Windows needed to be reinstalled, too many tabs open for Sync to work

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either… (čítať viac)

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either backed up or kept on a non-OS drive, but I needed to reinstall Firefox. When I did, I found there is a limit to how many tabs Sync willl display at once from another device. That limit is 1,271 tabs, which is not all of mine - I'm pretty sure I had more than that open in a single one' 'of my seven open windows (though probably only the one window had that many).

Also, with the new Firefox update, while I can open all 1,271 at once, that just leads to Firefox crashing. When similar things happened in the past, I could open, say, fifty at a time, and kill Firefox's process every time it became too much for my computer, then reopen firefox with all those tabs open but not active, however with FF 89 I only seem to be able to open one or all.

To make matters worse, those 1,271 tabs I can see seem to be randomised each time, or at least randomly ordered, so I wouldn't even be able to methodically open all 1,271 with my usual method of killing firefox and reopening it.

Is there any way I can send the 1,271 straight to bookmarks, or open the entire session from the old install, or view more than the 1,271, or open the old synced tabs view, where I could open as many or as few as I wanted to, instead of all or (basically) nothing?

Thanks!

Otázku položil(a) Matt Pred 5 dňami

Na otázku odpovedal(a) Matt Pred 5 dňami

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Logged in device location completely wrong on https://accounts.firefox.com/settings

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services). I have verified all logged in devices to be co… (čítať viac)

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services).

I have verified all logged in devices to be correct. However for one of the devices (my main computer browser), the location displayed is COMPLETELY off. I live in Norway, and it claims device location is somewhere in Oregon, United States. I do not use any VPN services and both my public IPv4 and IPv6 addresses are located in Norway, from which I connect with the device/browser in question (whatismyipaddress.com shows correct location for both of them). Also, activity timestamp is updated in accordance with my own activity from the client, but the location remains wrong. I also tried logging out the device, and logging back in, but this did not fix the location.

Obviously the location service used for the logged in device list is unreliable. I suggest that you please also show the latest IP address used by each device, so that more technically inclined users can verify correct addresses themselves, should the location be way off. It is unsettling to see strange locations (for known devices) on a page used to verify the security of my Firefox account. In this instance, there is no security breach, but it required me to spend much time investigating.

I do not know if it matters, but the device in question is a Linux desktop Firefox client.

Otázku položil(a) Øyvind Stegard Pred 1 týždňom

Na otázku odpovedal(a) Seburo Pred 1 týždňom

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firefox actually wont do anything

Firefox was working 20 minutes ago, I went to fix a different problem I had with downloading and launching origins launcher. Now Firefox only will open to the outline of … (čítať viac)

Firefox was working 20 minutes ago, I went to fix a different problem I had with downloading and launching origins launcher. Now Firefox only will open to the outline of what you see when opening it up. I am able to open up the top right menu but when i click on something, nothing loads. When i go into type a website in and click enter nothing happens, text is put into the URL but no website shows. I checked my firewalls, Firefox is allowed there. I have access to my bookmarks and everything, but when I click on them to go to their sites, nothing happens either. But when I click on websites the url pops up in white text in the bottom left of the screen. Please help, this is incredibly annoying and I still haven't figured origins yet, lol.

Otázku položil(a) osteeldog01 Pred 1 týždňom

Na otázku odpovedal(a) FredMcD Pred 1 týždňom

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Bookmarks do not sync

If I make a change to my bookmarks they do not sync between devices. For example I moved some bookmarks on my Windows desktop but the changes do not appear on my iPad. I … (čítať viac)

If I make a change to my bookmarks they do not sync between devices. For example I moved some bookmarks on my Windows desktop but the changes do not appear on my iPad. I tried forcing a sync on both devices but that did not work. I disconnected the sync on the iPad and then reconnected using the bar code. After watching the sync wheel spin for a while the bookmarks were in sync. Then I deleted a bookmark folder on the iPad but that change is not visible on the desktop.

Why do the bookmarks not stay in sync??

Otázku položil(a) dclark Pred 2 týždňami

Na otázku odpovedal(a) cor-el Pred 2 týždňami

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Firefox can't keep login

Firefox can't keep login even other sites like :Youtube Facebook... Every time I exit Firefox for a while and re-login, the logins to websites log out and have to log bac… (čítať viac)

Firefox can't keep login even other sites like :Youtube Facebook... Every time I exit Firefox for a while and re-login, the logins to websites log out and have to log back in again and again (I've tried uninstalling Firefox and reinstalling it, and the problem persists). ( I think due to the settings for Firefox )

Otázku položil(a) Nguyễn Trần Hải Đăng Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 Pred 2 týždňami

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Reset Firefox password -> Lost paswords

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible… (čítať viac)

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible to recover the old data (firefox sync)?

Otázku položil(a) pantuniestal Pred 3 týždňami

Na otázku odpovedal(a) FredMcD Pred 3 týždňami

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Delete history across all synced devices?

I have 3 synced devices. Included in my sync options is History. Not all history seems to sync, and deleting history on one device doesn't delete it on the others. Can an… (čítať viac)

I have 3 synced devices. Included in my sync options is History. Not all history seems to sync, and deleting history on one device doesn't delete it on the others. Can anyone tell me how to truly sync and delete all history across all synced devices? If this feature isn't already available, I ask that Firefox developers please make it available. Thanks!

Otázku položil(a) puroprana Pred 3 týždňami

Na otázku odpovedal(a) nadhra Pred 3 týždňami

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Sync and Firefox versions over GNU+Linux distros

Hi, I'm using Firefox over various devices and systems. For instance: - Firefox binary downloaded from Mozilla website and executed over Debian Testing - Firefox from Arc… (čítať viac)

Hi,

I'm using Firefox over various devices and systems.

For instance: - Firefox binary downloaded from Mozilla website and executed over Debian Testing - Firefox from Arch Linux official repositories in Arch systems

My doubt is: could this cause any problem with the Sync function? Or Sync has the flexibility to allow syncing between a wide specter of Firefox installations

For instance: Could I add Fennec from F-Droid to my LineageOS smartphone or Firefox-ESR from Debian repositories to my desktop machine, log in with my account in all of them and synchronize all the sessions without problems?

Thanks a lot in advance!, and let me know if I should add any technical information.

Kind regards!

Otázku položil(a) rv.sin.mail Pred 1 mesiacom

Na otázku odpovedal(a) jonzn4SUSE Pred 1 mesiacom

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No sync

Hello I just formated my laptop.I installed mozilla and logged into my account to sync everything.I was waiting half an hour just to realize at the end that nothing was … (čítať viac)

Hello I just formated my laptop.I installed mozilla and logged into my account to sync everything.I was waiting half an hour just to realize at the end that nothing was synced and nothing can't be synced anymore,like i lost everything passwords bookmarks etc. I'm pretty sure that was my account on mozilla and i activated sync before i format.. what can be done?

yours sincerely

Otázku položil(a) kostadisn7 Pred 4 týždňami

Na otázku odpovedal(a) ·´¯`·...¸>-)))º> ~dbben Pred 4 týždňami

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Cannot update secondary email

Hi forum The email provider for my preferred secondary email address uses greylisting. It works, very well. The confirming email from firefox is sent from a random amazo… (čítať viac)

Hi forum The email provider for my preferred secondary email address uses greylisting. It works, very well. The confirming email from firefox is sent from a random amazon address, which gets greylisted as intended. There's a 5 minute limit for entering the confirmation code, but greylisting slows delivery of the email to around 15 minutes, waiting for the amazon sending server to try multiple times. Is there another way to update the secondary email address ?

Otázku položil(a) b.g.roper Pred 1 mesiacom

Na otázku odpovedal(a) cor-el Pred 1 mesiacom

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Syncing

I'm trying to sync a new laptop. It keeps telling me to sign in on another device. I'm already signed in on both devices. Help!

Otázku položil(a) Ellen Pred 1 mesiacom

Na otázku odpovedal(a) Ellen Pred 1 mesiacom

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Can't sign in to newly downloaded version

Good Evening, I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password beca… (čítať viac)

Good Evening,

I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer.

Thanks,

Leish

Otázku položil(a) Leish88 Pred 1 mesiacom

Na otázku odpovedal(a) ·´¯`·...¸>-)))º> ~dbben Pred 1 mesiacom

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Can't complete two-step authentication enabling process

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none o… (čítať viac)

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none of them applies to my case, so I started another one.

When I try to enable 2SA, there are seemingly no problems. When I scan the QR code and enter the 6-digit security code, I don't get the "invalid two-step authentication code" message. I do get the 8 10-digit recovery codes. After I enter one of them I get a prompt saying "Two-step authentication enabled" (see attachment), but nothing else happens. It seems like the process is stuck here and isn't completed.

I have tried setting 2SA from my profile settings (https://accounts.firefox.com/settings) too, but when I logout and login again, it says Not Set.

I wouldn't normally use 2SA at all if it hasn't been made mandatory for logging into Add-ons (addons.mozilla.org). Now, I'm locked out of my Add-ons account and can't access my extensions!

Otázku položil(a) dimithrandir Pred 1 mesiacom

Na otázku odpovedal(a) dimithrandir Pred 1 mesiacom

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Bookmarked Sites and Passwords not showing after sync

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but … (čítať viac)

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but when I try to sync nothing happens? I tried History but don't see my past sites.

If the sync doesn't bring up my saved information what is the point?

Otázku položil(a) jespada11 Pred 1 mesiacom

Na otázku odpovedal(a) Seburo Pred 1 mesiacom

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Can't sign in to Firefox Account

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of ma… (čítať viac)

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of macOS.

Whether I try to sign into Firefox Sync using Firfox's menu or Preferences screen, or try to load accounts.firefox.com — just nothing happens: in the browser, the Sign In button doesn't do anything, and trying to load the URL I just get a blank screen. If I go to https://support.mozilla.org/en-US/fxa/authenticate, and click the 'Continue with Firefox Accounts' button, again - nothing happens.

I've rebooted my machine, disabled my VPN, and disabled any add-ons which might conflict. I'm posting this question having signed in via Safari, so I know my account works and my network connection is okay.

I couldn't find any Help articles. Does anyone have some suggestions I could try please

Otázku položil(a) accs Pred 1 mesiacom

Na otázku odpovedal(a) accs Pred 1 mesiacom

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Removing Sync'd History Between Devices

Hiya, I have several devices Sync'd via Firefox. I was unaware my history was being shared. I believe I turned this feature off but I still see the history in this menu… (čítať viac)

Hiya,

I have several devices Sync'd via Firefox. I was unaware my history was being shared. I believe I turned this feature off but I still see the history in this menu. (see image)

How do I get that out of there?

Thanks

Otázku položil(a) Anthony Pred 1 mesiacom

Na otázku odpovedal(a) Anthony Pred 1 mesiacom